Buckeye P&D installed a backup drain system with new promary pumo, backup pump and Moen level…read moremonitor and controller. This gives great confidence and allows me to monitor and followup on any warnings usimg the Moen app. I very highly recommend Buckeye P&D and the Moen backup monitor. Moen help line is also very helpful when an I question and issues arise with the Moen sump pump backup system ... :)

Called for a simple shower facet install, $850 quote is $400 more than the next highest quote. What…read morea rip off!

Professional nice people would recommend- they did a great job! Appreciate their neighbor type…read morefeeling - they respect your stuff

We recently had our septic tank pumped out, and I couldn't be more impressed with the entire…read moreexperience. From start to finish, the company delivered exceptional service. The team arrived on time, worked efficiently, and clearly knew exactly what they were doing. They explained everything in a straightforward, honest way and made the whole process stress‑free. Best value around.

I was referred to Zoom Drain by Transit and Flow for jetting and a camera inspection after a…read morebasement backup issue. The technician told me he could not get past 45 feet of line and suggested there was a collapsed pipe in my yard. I was verbally quoted a repair in the $6,000-$18,000 range. Before committing to a repair of that size, I obtained a second opinion. The second plumbing company cleared a blockage and provided video confirmation that there was no collapse or structural damage. Based on the major misdiagnosis, I requested a refund under their advertised 100% satisfaction guarantee. Communication was slow, and I was made to feel like the video proof I provided from the second company was insufficient (even though it was time stamped, dated, and I shared the invoice summary). I initially received only a partial refund. After multiple follow-ups and escalation to ownership, I was ultimately refunded in full. I'm sharing this so others (especially first time homeowners) understand the importance of getting a second opinion before approving major excavation or high-cost repairs. While the final outcome was a full refund, it required time and persistence to resolve.

Plumbing Service on 8/2/2025…read more I am writing to formally express my dissatisfaction with the plumbing service I received from Zoom Drain on August 2, 2025. I contacted your company for three issues: 1. A clogged drain in my walk-in tub 2. A replacement for the tub's drain stopper 3. A small leak under the kitchen sink I was told there would be a $200+ service charge--regardless of whether any work was completed. That should have been my first red flag. When the technician, Eric, arrived, it quickly became clear that he did not know what he was doing. Not only did he fail to resolve any of the issues, but he also managed to make the situation worse. As for the simple task of replacing a drain stopper, I was told it would require an entirely separate visit. Seriously? This is unacceptable. I paid for a service and received nothing of value in return. There was no resolution, no professionalism, and certainly no reason to justify the cost. I trusted your company to provide reliable service, but this experience has felt like nothing short of a scam. I will be sharing my experience publicly so others can avoid the same mistake. Use this company at your own risk.

10000 percent recommend!! Tyler and his team went out of their way to fix a septic tank issue that…read morehad been overwhelming and stressful because quotes everywhere else were so high. They took care of the issue at an extremely reasonable rate and in a timely and professional manner. Will definitely be calling them again for any future work or issues!

Often challenging to get them to answer the phone. I said we just moved into the house and needed…read morethem to come check the system and get it pumped out. It even says that in the notes of my receipt. Well then we got a request for the city to send our service agreement. So I called back and said you all came out a month ago and did the inspection and pumped it what do I need to send with this letter. I was told they charge $125 to do an inspection. The city wanted $60 and they just did this but they did not care. Kept insisting that the inspection is a different service than just coming out and checking that it was ok. Looks like we will use a new company in the future for sanitation needs and pay the city $60 for their visual inspection.

Use somebody else…read more He Installed my septic line going up hill leading to the tank. Which caused a blockage 2 months after install. I Had to pay for it to be replaced. When he replaced the septic line he broke my underground down spouts. Blocked my number and general contractors number when trying to contact him about fixing the downspouts. Also had to pay for a lift station after he had told my contractor over and over again that I was not going to need one. I'm sure there's plenty more. Just tired of dealing with this. Just trying to save someone else a headache. And lots of money.

Great service and very responsive to my questions. Larry and his crew do a great job and are on…read moretop of the job. Can't recommend more !!

Tamir responded to my inquiry very quickly and scheduled a visit very quickly. His prices are very…read morereasonable and he doesn't try to upsale anything unnecessary. He was very patient in explaining everything to me. I highly recommend Tamir and will call him again if I have any other plumbing needs in the future in the Columbus area

From the owner: We specialize in comprehensive sewer and drain cleaning services, including kitchen sinks, vanity…read moresinks, tubs, toilets, downspouts, main sewers, grease traps, gutters, and even camera inspections. With every job, we focus on delivering high-quality work that is thorough, reliable, and built to last. Our team takes the time to do the job right the first time, using professional equipment and proven methods to ensure your drains stay clear and problem-free. Services start at just $79.99 per drain, and every job is backed by a 30-day guarantee—because your peace of mind matters to us.