The app is horrible. I ordered 5 cards with family photos. Took 1/3 to order n get it just right…read more Order seemed to go through fine and even got text saying g my order was ready. Went all the way across town to pick up the important pictures before family leaves town tonight and they weren't there. To add to my frustration, she looked it up and it shows I ordered an 8x10... which wasn't even close. What a mess. I've had family members telling me how bad the app is lately but now I understand. I won't use them anymore as the app is not reliable. It was a frustrating waste of my time.

The pharmacy department is slow, unorganized, and lack customer service skills. You will wait on…read moreyour prescription for extended periods of time. They will loose your insurance information. Choose a different pharmacy.

I had had some teeth pulled and my oral surgeon had called in 4 prescriptions for me. I was an hour…read moreaway. When I was 15 mins out I called and he said they had received them and he hadn't typed them up yet. I asked could they be ready in 15 mins? He said no but the wait was really only 20 mins so did that 5 mins matter? They had my insurance already not sure how as I'd never been there before but I did appreciate it. Their drive thru seemed to be happening too. I wasn't sure at first but they did a good job.

I drove to Petersburg this morning to get my monthly prescriptions at Potter Drugs! Rachel was…read moreworking the drive-through and we had a nice little visit! I saw Tim and Mary working hard and I know Charlotte was in there and so was Lois! I appreciate their hard work and the time they take to prepare my monthly prescriptions! They are just the best team and they truly care about their patients! I was reminded that flu shots are offered at the Potter Drugs. So next week I'm going to drive back and get one! Just appreciate this group of people who do their best to help others feel better! I want to mention one of the supplements that Potter Drugs carries that is absolutely a game changer for me and my health! Potter Drugs carries Procana products! These products are made in California using the California hemp plant! They are awesome supplements and I take them daily to help with my pain management. These supplements have certainly given me a much better quality of life! I also know that I have a product that I can have that gives me the same positive results every time I take them! And you can mix them up because the different supplements they offer from the hemp plant they created different products from that plant! The different products that help to relieve inflammation, arthritis, and general pain! Five years ago, I was able to get off all of my opiate drugs by using these products and my primary doctor is a believer! I am also! They are fantastic products and you should just check them out! There is a website Procana.com to do your research! It is a very educational website that helps you understand the different products and how they work! It's a wonderful product that they carry there at Potter Drugs in Petersburg, Illinois! Thanks guys! Angel Bear Paw Paw thanks you too!

Had my updated Covid vaccine and my flu vaccine. I had made an appointment on line the day before…read more The pharmacy was so busy they were running behind. They had to call in another pharmacist, Allison. I didn't mind the wait. Nobody else seemed to either. Allison was amazing. So personable, professional, helpful and just a pleasure to have her give me the shots. And I didn't feel either one. She was great. I always get my shots there and everyone is always helpful and friendly.

Disappointing. Was not able to get our heart medication filled…read more A prescription was called in 3 hours (actually ~4) prior to us arriving for it. On the way I tried to call ahead to assure that it would be ready... I was on hold for 20 minutes without an answer and finally Hung up. (I understand our current times and difficulty in the work force shortage) HOWEVER. When in the drive up- We were informed that the prescriptions wouldn't be ready for another hour, but the store closes in an hour. We drove away and after being in procedures for 2 days, 2.5 hour drive home - We decided to go back through the drive thru and pick up the one prescription that was ready (what we thought we were told) only To be greater with when we arrived to the window - 'you drove up here before and I told you your prescriptions weren't ready (first off that is no way to treat customers in a service industry AND I was in no mood to be treated this way) . I asked if we could get the one that was ready, but she said that it wasn't. We said we would have to come back tomorrow. It was just too much. Fast forward to tomorrow: Walgreens pharmacy is closed Saturday and Sunday. (Not updated Online) but again wasted time to drive 40 minutes again. Sadly Disappointed- by the lack of service and empathy for healthcare services.. Solutions- find the strength to communicate even though you are having a tough day. Try to meet Your customers where they are in a situation with some form of understanding and care. Inform your customers of closures (maybe update your online info so we don't waste time and money on gas) Hope this is a learning experience only to get better. Locals need ya.

I haven't visited a poor or even bad store ever. This location is very good to access and staff was…read morehelpful and friendly. They all have had just about everything I would expect. They even had type4 power steering fluid, not that I needed that item today. Found some hard to find buffered aspirin. Good deal and I am glad I tried Walgreens first.

I wish I could rate these wonderful people every time I stop in Tracey, Danielle, Chelsey and staff…read moreare the best you'll ever encounter at a pharmacy. They go above and beyond.

I was also in here about a year ago around the time of the last reviewer. The store is now run-down…read moreand very dirty. I can't imagine how they could have let it go. The employees, however, are still very courteous and friendly.

Nice place, pretty clean and great staff. Everything's stocked so nicely. I pick up my…read moreprescriptions here as well, which is always easy, simple and fast.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-8pm, Sa 9am-1:30pm, 2pm-6pm

Good people & knowledgeable and friendly as can be. I've been a Hy-Vee customer starting in 1957…read morein Cedar Rapids, Iowa.

For the most part, I would say I've had an alright time. However, they didn't keep my insurance on…read morefile and aren't able to get several of the meds I need, so I have had to go out of town.

Pharmacy is poorly staffed and will let people wait for hours without addressing customersread more

Horrible staffing for pharmacy which allows for people to stand in a line ten people longread more