We sure enjoyed working with Juan. He came highly recommended. A+Quality work and great service!…read moreWould recommend to everyone.

Very very very rude!! I asked for quote on adding louvers to my car because someone said they get…read moreall their car stuff done there. So I went and explained to the man what I needed. And he just kept laughing and saying "what the hell is that" very unprofessional. I don't know how anyone can go to this place with such rude people. Not sure what his name was but based on the other reviews it's probably the same man. I hope he read this review too. That place should be shut down for the grimy service they do. 0/10 would notttttttt recommend this place to anyone. Do better and get respectful mechanics. And if he's the owner then shame on you. If you hate your job get another one. Loser.

Big shoutout to ALI THE GOAT yall bring yall shii here best work And best body shop in the city…read morethey put they money where they mouth is highly recommended

I brought my Camry to Refined Collision after an accident, and Ali made the entire process…read moreeffortless. He handled the insurance, kept me updated, and had my car back to me in under three weeks. I'm truly grateful for his honesty, professionalism, and care. Ali is a man of his word, and I'll trust his shop again without hesitation. Thank you, Refined Collision, for turning a stressful situation into a smooth and reassuring experience!

I got in a wreak on Thursday millions of tow trucks came to my rescue however it was ridiculously…read moreexpensive...i seen this on yelp and I decided to give them a call and get a quote very reasonable and got there in 15 minutes just like they stated...the address where I told him to take my truck to was the wrong location (on my part) when he tried to call me my phone was dead he waited at the location I told him until he got in touch w/ me and said they don't do collision work where he took it to...so he took it to the other location and charge me a fee but I was okay with that...but when I say on time and beyond awesome customer service!!!! Thanks

Helped me out-when our car was stuck. Fast, efficient and extremely helpful. Cannot say enough…read moreabout how helpful they were. Did not over charge

I have taken 3 cars there and never had a bad experience. Mike and team are honest and fair. Very…read morefriendly and helpful. Highly recommend.

The service was excellent my car was completed on time and the price was very fair. Also I thought…read moreI needed new brakes but was told I didn't, very honest owner.

My 2021 Ford expedition which I named Lucy Lou needed a few body repairs to the lower front and…read moreunder body from a skid into a ditch. Thoroughly inspected from Luis Martinez and his team at CARSTAR, they pointed out the items that need replacing. They were willing to work with me cost and the est time of repair. CARSTAR has (LUIS) a true asset who has the most professional attitude I've ever seen. He stayed in constant communications with updates. I am so glad to have a team of his to work on my Lucy Lou..

I went into this establishment wanting to get the roof molding replaced for my 2011 Lexus LS 460…read more I was assisted by a young man named Saleem (Sy), I hope I am spelling his name correctly. After he looked over my vehicle, he suggested that it would be easier to take off the plastic over the molding and keep it since the molding was in tack. We stripped off the black plastic, and the silver molding was exposed. He used some chemicals to clean of the molding and gave me some suggestions to remove the remaining glue. This is the best experience with a car repair shop because he was up front with me and saved me money as well. Whenever I need body work done on my vehicle, I will definitely take it to CarStar Fort Bend Collison Center. By the way, Sy is a Christian as well as I and we discussed how wonderful God is. Have a blessed day! Tony A.

I love this place!!! If you go please ask for Javier. He's a God send. Being a woman looking for…read moresomeone who does quality work that won't rip you off is already stressful. Javier is honest, reasonable, and about quality work. If he can't do the work he's upfront and won't waste your time, but I love that he will refer you to someone who can and won't leave you hanging. This place has done work on my car, my mom's, and my sister. We can't thank Javier enough for taking good care of us during already stressful times.

Came here today to get my car inspected and it was great! Only had one person in front of me so the…read morewait wasn't long and the inspection was super quick! Fast and friendly service.

Oscar does great work with fair prices and you dont have to leave home. Definitely recommend!!!!read more

NO NO NO! DO NOT USE THIS GUY! Oscar made my appointment for 4:30 one afternoon. He showed up at…read more6pm. Got upset that my garage didn't have adequate lighting and he would have to use his own portable lights. He diagnosed my coolant was leaking and my thermostat and thermostat housing had to be replaced and coolant added. He let me know he doesn't like to talk while working so I said no problem. During the work he said something and I answered. He was then RUDE and said he didn't want to talk. I informed him I was just answering his remark. I paid him $350 for the work done. Even though he had been rude, I was considering using him again. Then, my car, 5 weeks later, started exhibiting the same symptoms as before he worked on it. I contacted Oscar, we made an appointment for the next day. No call no show. I then took the car to a qualified auto repair center and will now be paying over $600 to replace the thermostat, replace the thermostat housing that he cracked and add more coolant. I would give negative stars if I could! DO NOT USE THIS GUY!!!

The owner of this shop deceives customers by falsely claiming to have performed repairs--grossly…read moreexaggerating the facts--in order to extract exorbitant fees. They possess absolutely no credibility whatsoever; I am leaving a scathing negative review.

I have been dealing with Stafford Auto for atleast 10 yrs. My most recent was 09/24/25 where they…read moredid work on my 2013 jeep. They installed sway bars and other items. They also did some warranty work. All repairs were done satisfactorily and in a timely manner at a reasonable cost. Ahmer and his staff is great to work with and friendly. If you are in need of auto, jeep or other repairs, I highly recommend Stafford Auto Tech.