Mackenzie is so busy she is unable to respond to emails or return phone calls. I tried for over a…read moremonth to finalize a home owners policy with no help or response from her. I gave up and went to Camille Gibbons State Farm and we were done in 45 minutes and very happy with the service. I can't speak for the rest of the staff here, they may be fine, but if you are looking for customer service avoid Mackenzie.

Asked for an insurance estimate and come to find out they are half the price of my current…read moreinsurance. I immediately got insurance on one of my rental properties and I've switched 3 others to Bill Thorpe State Farm. I have a couple more different insurance I want to also switch over once my policy ends

One thing I love about this office is that everyone there is more than friendly and more than…read morewilling to help. I've never had a bad experience. They go above and beyond getting me the best rate and communicate well. Nobody likes to pay for insurance. It's expensive anywhere you go and if you get a cheaper rate, you're getting less quality and probably it's only online and you can't go in and talk to actual people.

I can't say enough good things about Stacie Wools' State Farm office. They truly went above and…read morebeyond for me during an incredibly stressful situation. After my car was totaled, I ran into a major issue when it turned out the dealership never actually had the title--meaning my insurance payout was delayed while I went through a formal DMV investigation. Throughout the entire process, Stacie's office stood by my side. They regularly followed up with the dealership's title clerk on my behalf, kept me informed, and made sure everything on their end was fully prepared and ready to go. When the title was finally delivered--nine months later--they moved quickly to ensure I received my insurance payout without any further delays. Their persistence, communication, and genuine support made all the difference. I'm incredibly grateful for their help and highly recommend their office to anyone looking for an insurance team that truly advocates for their clients.

A great small town family owned place. They are always finding me cheaper insurance and not to…read moremention they are one of the few places that accept cash.

Associated Benefits Group, Inc helped me find the right health insurance for my situation. I own my…read moreown business and have a family. We decided on a good health insurance option that I am comfortable with.

From the owner: Associated Benefits Group, Inc. is a locally owned company that serves Roseburg and the greater…read moreDouglas County area of Southern Oregon. We offer a wide variety of insurance options from some of the most recognized and trusted companies in the industry. Including, Regence, PacificSource Health Plans, LifeWise Health Plan of Oregon, Moda Health and Providence Health Plans.

Patient and knowledgeable Helped us out and now receive better benefits less cost and better care…read more renewed with him last year. GREAT HELP

Jim Daniel's, at Sidney's Senior Services, went above and beyond to make applying for Medicare…read moresimple and easy to understand. Plus, he's been fantastic about answering further questions. He always follows up.

Love this office. Every time I come by they make me a coffee while I wait and the staff is so…read moresweet.. Graham has been a financial advisor for years and truly knows what he's doing. There is no other place I would trust with my investments.

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

Fast, friendly and got the job done immediately. No problems. I thought Allstate was the most…read moreexpensive so didn't call them until we couldn't get a policy because of a computer snafu with another company. We called and Kerrie Storns helped us. She was able to give us a great policy with everything we want at a great price-better than the competitors. Allstate's online features are easy to use and I am very happy to be in good hands with Allstate! FYI: The slogan "You're in good hands®" has been a hallmark of Allstate's advertising since 1950. It started after a remark made to Davis Ellis by a doctor. After more than 70 years, the good hands continue to represent the quality protection Allstate provides.

Easy to make appointments and a live person to talk to. Helped my parents change over from the…read moreinsurance they had for over 40 years. Saved them over $1200 and gave them way better coverage and piece of mind. Way better auto and home insurance for them. Great service and I highly recommend them.

We considered Farmer's Insurance when moving insurance from Florida to Oregon. John and everyone in…read morethe office was really nice and would be great to work with and support you on your insurance needs. . The only problem we had was that Farmer's had a computer problem that couldn't move our insurance to Oregon. We waited weeks to get the paperwork done. I am not sure what the problem but no one else has this issue. It's too bad because they were great people. I would definitely try them again if we needed new insurance.

Great up front guy when setting up my multiple policies. Office is very friendly and they're all…read morequick to answer or call back ASAP, when I've had questions.

I finally found Natalie Kelley and her team of agents. I struggled to find good customer service…read morebefore finding her business. Maria helps me with all my insurance needs. I have several policies and she does an amazing job and is always on point. I've referred friends and family who are all happy with this State Farm office. Best rates and customer service!!!

I saved over $1,100 a year by switching to state farm. I had been with an independent agent for 20…read moreyears. I thought they were looking out for us by reviewing our policies for the best rates. I decided to drive over to State Farm on a whim. I expected to drop ofc copies of my policy and get a call in a few days. Rebekah Anglin ran the quotes on the spot. She said I think you're going to be happy. We most definitely are!!! I don't know Jake from State Farm but I sure like his co-workers at Natalie Kelley Insurance!!