Highly recommend. Sheila was efficient, helpful and went out of her way to assist me as I had lost…read moremy passport. Pictures were ready in 3 minutes as promised, but I never expected the level of service and kindness I was shown in a passport photo shop! Aside from the fact that it is located in the same building as the passport office, which is convenient, it is also the most pleasant and helpful experience I have ever had in over 50 years as a passport holder! If you need passport photos done, save yourself a headache (and the extra steps) and see Sheila for a very positive experience. Thank you, Sheila, you're a treasure!

Excellent service, fast and friendly!! They follow up with you to make sure all is good!! Both…read morelocations in North York and Scarborough are managed by amazing people. GO there highly recommended!!! Their photos are acceptable by the office guaranteed. 5 stars a 100%

**** DON'T WASTE YOUR MONEY, TIME, ENERGY HERE ALERT****…read more Exactly my experience here. I had my Canadian passport picture taken here. Pictures got REJECTED by the PASSPORT OFFICE, I had to scramble to get the picture retaken outside while wasting another hour to get back in line. The commissioner told me that the pictures cannot have glares, which prevents facial recognition to work properly. She told me to get a refund from this photo place. Then I came back to this place. Waited out of courtesy until all other customers left, then told him what happened and asked for a refund. He says he doesn't do refund. PERIOD. I wasted two trips here, wasted money, additional time at the passport office, and lastly energy arguing with the owner. On why he thinks the picture is totally valid and that the passport office had made a mistake. He thinks I should have come made another trip to get my pictures retaken. I was at the passport office in downtown... Worst customer experience, he must have a lot of business, surely lost it from me.

Highly recommended. Very knowledgeable professional and great experience! I would definitely go…read moreback.

If you want to have lame and Unqualified id photo, go there, they will provide…read more try 6 times, and still not working image, a rude and self-proclaimed, professional shop assistant will always assist you. Don't go there if you want a nice day

Great customer service, nice and kind. Taking passport photo…read morefast and great. He show me the photo and if I don't like. He willing to retake the photo. The price is great and fast too

I've been to the Northyork location numerous times and had a pleasant experience each time! If…read moreyou're looking for high quality photos and a fun time I highly recommend coming here. walk in photobooth is welcome to everyone with half/full frame and over head as well. 2 rooms with half body or full body pics. $70 I got the monochrome (full body in colour) 25 min session + 5 min select. 2 touch up with 4 prints. You get all your pictures in the end online thru a email same day. The rooms are occupied with props and chairs. You get to play your own music as well!! so fun. The printing box is free to use as well. There's a rest room as well if you need to change. Located on the 2nd floor so it is not wheelchair accessible. I would suggest parking at green p or street parking.

We were greeted by a very pleasant staff. He explained what we needed today in a easy to understand…read moremanner. We did the editorial shoot for a Maternity Shoot and it was amazing! Fun experience! No pressures of having an actual photographer directing you. 10/10 would recommend! Truly a 5 start experience.

I'm extremely disappointed with the service at this location…read more In my 5 years of retail and management experience, I don't think I've ever seen an employee be so dismissive and uncaring as I have today at this location. For context, the store was empty when I walked in, and my first question was how many staff they had working, to which one of the employees (an Asian man), replied, "2". The other employee came out from the stock room a moment later and we casually chatted about a return I had, which the first employee reluctantly processed (reluctantly because I told him I didn't have a paper copy of my invoice, but I did have a digital copy, to which the first employee said "okay... this is going to be difficult". Alright... not a great start. The first employee then mentioned that they are between payment systems and it's currently "a mess". After processing the return, I showed the first employee my camera, which I had purchased yesterday at their downtown location. I said I had some questions about the basic operations, as I was coming from a Nikon system. The employee seemed somewhat helpful at first, but after asking him how to choose the focus area and mode on the camera, I asked him what an abbreviated function meant, and if he could explain it to me. After taking a deep breath the employee proceeded to tell me that they are understaffed and he has "other things to do", otherwise he would "get in trouble". I looked around, there was still nobody in the store, and the second employee was casually doing something on his computer. I told the first employee I was really not expecting this level of service. Especially since it didn't look busy at all in the store. There were no other customers and there were no calls coming in. I became obviously quite frustrated, telling them that in my years Of retail, I've never heard someone speak like that to a customer. I reiterated that I spent a great deal of money with them over the years, and have been very loyal to their brand. I stated that I didn't expect to get special treatment because of this, but that I did expect some level of service. The employee proceeded to tell me that if he has questions, he only has himself to ask. This basically felt like being told "go google it" which only serves to frustrate me even more. I'm not the kind of person to just up and walk away from a business I've otherwise had a good relationship ship with because of one bad apple. But I can tell you that as someone who was in management, If an employee of mine spoke like that to a customer, I'd be having a VERY serious chat with them about customer service. Service is always first. That doesn't mean the customer is always right. But if you don't have customers, you won't have products, you won't have a store, and most importantly you won't have a job. Take this review at face value, and take from it what you will. I personally won't be ending my relationship with Henry's, but I'll not be returning to this location again.

Research for the product you wish to purchase, watch some youtube videos on product hacks and…read morewalking in here should be a breeze. This place can develop pictures right from your iPhone and they have a huge range of professional photography equipment or user friendly cameras for newbs like myself who want a great camera for personal use. Lighting, camera cases, memory card and some cool accessories I didn't even know existed can be experienced at this store. Sometimes the staff can get pushy on selling warranties but once you've done enough research on product quality and care, you're probably better off without it but this is just one person's opinion based on my experience ofcourse. Any water damage or crack/scratch to the lens is not even covered fully by any of their expensive warranties so you're best bet is to take good care of the camera, buy a lens protector and practice, practice at home with your new gadget before taking it out to the real world for a spin. A newer and better camera will be released down the road anyway decreasing the wear and tear of your current one overtime. It's a great investment and it's better to start with good habits. Also, don't be afraid to ask questions and do some price comparison. I normally go on Amazon and see if maybe the products/accessories I'm currently scouting for can get delivered right to my door in 2-3 business days with a cheaper price tag and in my case, that was what I did. I got an SD card $40 cheaper on Amazon than the ones they have in store of the same brand and the sales rep seemed irritated at first and thought I was shooting some BS until I showed him some evidently cold facts that my research paid off before purchase. All in all, pleasant experience at this store and conveniently close to home so this would be my go to place for anything picture perfect related.

I called and talked to Mike about my Sony a7iii beginning of this week. The diopter was…read morestuck. He said he had the part in stock and he would need a couple of days. I received the call this morning that it was ready! Repaired in 2 days for a reasonable price and I am so grateful that I didn't have to be without for weeks if I had sent it to Gentek. Thank you Mike!!!

Great service here, my canon 24-70mm had an issue after it fell and I was able to get it fixed here…read moreat a fair price under 4 days and everything worked well

Quick service, fair price, good quality, convenient location close to the subway. Photographer…read morenicely allowed re-takes since my passport look didn't meet my wife's standards haha! Overall, a very efficient and friendly place.

From the owner: "The Passport PHOTO FAST, under the ownership and operation of Saleem Pasha, provides top-notch…read morecustomer service at competitive prices, rivalling those of large retailers. With Saleem's extensive 20 years of experience in the camera and photofinishing industry, the business boasts a comprehensive photo lab. We offer an array of graphics services, including but not limited to calendars, poster prints, photo books, canvas prints, mounting and laminating, business cards, flyers, passport and PR card photographs, as well as photographs for visa applications. For inquiries and assistance, feel free to reach out to them via email at photofastinc@gmail.com"

This place does not do photos for babies. We tried going here for my almost 8 month old baby to get…read morepassport photos and the guy just said "we don't do baby photos". Yet outside their sign of the store, it clears says they do infant and children. If you don't plan to do kids or baby photos then please fix your signs so that people are not misled. What a waste since we just came out solely for this purpose.

Price went up to $18 per set of passport photos. Customer service remains mediocre. At least it was…read morequick to take photo.