Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

I made the mistake of placing the order based on the estimate instead of letting the installer…read moreplace the order himself for the cuts he needed. CR Carpet to the rescue & got same dye lots usually next to impossible! I realize they have their own installers but we like our guys we'd used before to install our flooring.

They did a fantastic job restretching my carpet plus installing vinyl plank in my foyer and…read morekitchen. Kari and Luke and Javier were awesome

I needed one box of flooring to finish up my floor so I had them order me another box. When I went…read moreto pick up the box they told me I had to pay $55 for shipping. I told them I was never told I would have to pay shipping. So they got the owner and he then told me the shipping was actually $70. They did nothing to make things right or even offer to split the cost with me. I recommend getting your flooring from someone who treats customers right and is honest with you.

The Toilet seal was leaking and the laminate warped, they had a professional person come out and…read morereplaced my flooring . Can't tell there was ever a problem Thanks, great job !!

I had the opportunity to work with this great company. Really enjoyed doing business with them…read more Look forward to working with them in the future. Thank You

I'm a staff member at Make-A-Wish Michigan and we are proud to partner with Lenawee Carpet One…read moreFloor & Home to help grant wishes for children with life-threatening medical conditions in Southeast Michigan. Generous community donors like Lenawee Carpet make it possible for us to change lives and grant a child¹s one true wish to have a room redo. Lyn is a pleasure to work with and has the biggest heart! Our wish families receive quality products and service, making the wish experience memorable. We appreciate all Lenawee Carpet has done for our wish families!

Totally disgusted. Installer refused to use business owner's recommended adhesive. Installer also…read morehad no clue how to properly install transition pieces. As a result, less than three years later, every transition piece has popped and the hallway is buckling. No need to talk to the owner since he was rude and dismissive of me when I made my final payment. My three bedrooms were done by Joe's carpet service (Taylor MI), very professional and fixed my transition pieces. Sadly, I now have to pay to fix my buckled hallway.

Bill & Joslyn had great customer service initially but once a job has been completed, they no…read morelonger care about the customer. We had vinyl floors installed based on their recommendation. Installation was completed and Jose and his crew did a horrible job. The floor is unlevel, the vinyl tiles are popping, corners are sharp and cutting my kids feet. The job needed to be redone from start to finish. They sent Jesse out to fix the job, he did an amazing job fixing a lot of the popping and sharp pieces. However, he was not able to level the floor since the job was done incorrectly and needed a complete redo. I requested multiple times for Bill to come out and see the job for himself and since Jesse "fixed" the job they are no longer responding to me. We paid $5000 for a floor that must be completely redone. I absolutely would not recommend this company but if you do use them, only let Jesse and his crew work on your job.