I have done business w/ this shop for YEARS. They have NEVER let me down. I see a 'complaint' about prices here. WRONG ! ! No matter where you go, these days, you get what you pay for. And at Morris Flowers ? You get top notch delivery service and quality flowers ( and more / gifts ). Great 'outfit.' read more

I ordered a plant for Mothers' Day to be delivered. Since it wasn't a normal in-stock item, it was to be delivered direct via FTD and Fed Ex. Between the two they dropped the ball leaving Morris Flowers in the lurch. Michelle apologized and explained the situation, cheerfully refunded my purchase and delivered a nice hydrangea the next day to make up for FTD's mistake. read more

We just had a funeral. My sister had to make six or seven calls to even get someone to answer the phone. After ordering the flowers her daughter ordered more of the same online, AND THEY COST$85 more than her mother paid. That was uncalled for. And when the more expensive ones came the the roses did not have the water end caps on them. But I do have to say most of the flowers looked nice. read more

If you want to be severely overcharged, then call this flower shop. My husband ordered a flower arrangement for my birthday and paid $117 dollars and I got an arrangement that wasn't worth half that. It was full of cheap carnations and daisies and had no color cohesiveness at all. He would have done better picking wild flowers from the side of the road. When I sent him a picture of what I got, he was shocked and terribly upset and disappointed. read more

I have to provide back story to provide proper context, bear with me. My grandmother passed away this past Saturday night and nailing down arrangements took time. I was not able to make the 3000 mile trip with my mother to be there in person to help with plans and preparations, when she and my uncle had so much on their plate - she was in a nursing home (so her stuff had to be removed quickly after her passing) and took a turn for the worse fairly suddenly; cremaims availability wasn't certain, etc. I provide this background because in trying to help my mother from across the country at the end of a long day of her running around, packing, etc., I was scanning possible floral arrangements and texting them to her because she didn't have access to the internet. We spent several hours and selected arrangements from two "national" vendors, one was 1800Flowers. We ordered a beautiful heart shaped standing arrangement in pink; the website, with the zip code applied, guaranteed delivery by noon the next day - the day before the funeral (which had just been finally confirmed) to ensure timely delivery. The next morning, they called to tell my mom that they would need to substitute something else, then said they would fedex what we ordered to the church, instead of local florist delivery, and she would just have to attach it to the easel. I received email confirmation it was being prepared for delivery. Then, hours later, I received an email confirming a substitution was sent "extremely similar to what was chosen", which ended up being a completely different and of 66% less cost than what had been paid. Now the funeral was scheduled for the next morning, shops were closed. My mom had no time to search for replacement flowers before the service the next morning in person, so I was referred to Morris Flowers that morning and spoke to Michelle. By the time I was calling her from 3000 miles away, it was about 35-40 minutes before the service was to start at the Baptist Church in Conneaut. I explained my situation and, in doing so, learned that From You Flowers used them to fill another order we had made. Michelle indicated that she had added some extra flowers to that arrangement above the order, as well, and from the pictures I've seen, that was accurate. I told her my problem and asked about their prepared arrangements, saying that I was sure she wouldn't have time to put something together. She inquired about what I was thinking and I directed her to a couple of items that I had seen on the website to give her an idea of the colors/arrangement type we were looking for; she asked budget and said she'd put something together and have it to the church before the service. I hadn't ordered a card on the From You Flowers - since we ordered it and it was family, I didn't realize it's protocol and, even before we got to discussing them providing another arrangement, she said, I can run a card over for that. Once we concluded the order details, she took information for cards on both and added ribbons of "Mother" to the new order, which was to replace the main flower arrangement for the Memorial Service that was a fail from 1800Flowers, and a "Grandma" for the From You Flowers order. In fact, she had called my mom the morning after our order, the day before the funeral and discussed the need for a substitution of the Angel plaque with a similar one she had on hand and offered to send a card. My mom was running, running ALL day and it got forgotten. Michelle's remembering the absence of a card and her willingness to run one over - all by itself - was heartening and a great level of service. The second, larger arrangement that we finalized ordering with 30 minutes or less to service time was georgous, full, large and was the focal flower arrangement for the Memorial. My mom was thrilled in that she worked so hard to provide her mother with a lovely celebration of life service and we felt so let down by 1800Flowers and I felt horrible because I suggested them - I called my dad crying over what seemed like a catastrophe that I felt responsible for, he is the voice of reason always, we game-planned and he said "call your mother and tell her, but just don't cry". I showed her some options from LOCAL florists, but after looking though the options, she concluded that there was no way she would have time in the morning because they were due to pick up the urn at 8:30 and they were already exhausted. Hence, my sister and I talking to Michelle. Michelle did such an awesome job on an actual funeral arrangement - not a refrigerated normal arrangement - that she put together so quickly and looked wonderful. It was the central flower arrangement by the urn and really looked beautiful, drawing attention to the main table where the urn rested with pictures of my grandma. Michelle, thank you so much for going above and beyond when, with such little time, you could've pushed us toward a ready-made display. THANK YOU! read more