The entire office is like family! They are the sweetest, kindest staff ever. I've called in for…read moreemergency and was worked right in, everytime. Dr. Ijams called me over the weekend when I had my wisdom teeth pulled and once when the office was not open for my follow-up appointment due to their error and the hygienest came to MY office and removed my stitches! I've been hooked every since. The front office staff is just top notch when it comes to speaking to you regarding a balance and working with you for out of pockect services.

Called about becoming a new patient. I have a tooth that needs to be extracted and that has me in…read morecontinuous pain. They said sorry we are booked up for the week. I'm looking to spend thousands of dollars on dental work and they didn't even seem interested enough to take my name and number and get back to me. Just a heads up for people looking for a new dentist because this process sucks and there are so many out there and there is no good way to pick one without these reviews.

I have been coming here for a few years after having received not so good dental care. Dr. Ammal…read moreand Kimberly have been wonderful. They are welcoming and the office is professional. The thing about bad dental work is that you often don't realize it's bad until much later and you have to pay a fortune to have it redone. I would highly recommend Smile Away based on the quality of care I've received.

I have always dreaded going to the Dentist since I was a child. Being reluctant to change, I had…read moregone to the same dental group for probably 20 ++ years. But when they raised their rates and stopped taking my particular dental insurance, I found myself in the unfortunate position of needing a new dentist. A friend recommended Dr. Ammal at SmileAway Dentistry on Germantown Parkway and I'm glad they did. Everyone in her office was nice and cheerful which helped put me at ease. They were able to work me in when I stopped by after a tooth acted up over the weekend. .Dr. Ammal explained my issue, didn't try to oversell me, and prescribed a course of action. The office had employed all the new necessary safeguards due to the Covid-19. I guess the only thing that would have made it better was if they had a box of puppies to play with in the outer office. Impractical I know but a fun idea.

Be prepared to wait. And wait. I did not enjoy the corporate version of dentistry. Dentist himself…read morewas nice and held his composure well, but the assistants were obviously making him angry. Tense interactions made this an unpleasant experience.

After checking me in, was told I needed to pay 225 up front due to not having met my deductible. I…read moreexplained I only pay a co pay of 50 to see a specialist. She said no sir. I got my insurance on the phone and had them explain my coverage. A man who was listening comes out of the back and says we charge that in case we do a procedure. I said first it was because I didn't meet my deductible, now its for a procedure we haven't even discussed. Which is it? He says we'll we have to make sure you pay. What?!!!!! Right to my face.

This man and his staff comprise the best dental office in America!!! Painless injections, quick,…read moreprecise and educated dentistry!!!A++++

I love this dentist office. Dr. Fletcher is the best he went over and beyond to do what he could to…read moremake me feel better. His staff is amazing I love the receptionist Tristan Moseley. She's so sweet and makes you feel right at home as soon as you walk through the door. I've never had to wait no longer than 10 or 15 minutes to get seen and this is every time I go. I'm would tell the world DENTAL 1 Cordova is the place to go for clean, prompt, friendly service. You guys rock

It's been four years since I've had work done at Southern Dental Implant Center. Dr. Collier I…read morebelieve is a very good dentist. I spent over $30,000 having work done at his business. I was accused of not paying $100 after handing over $30,000 in cash throughout a period of 2 1/2 years.... it was one particular visit and over $12,000 that I paid before the procedure. I counted the money the night before I went, I counted the money the morning before I got there, and counted the money in front his receptionist. After the procedure, she called me and said Dr. Collier wanted to know why he was short $100. There are too many other businesses that offer the same procedures with the same or better than skilled dentist. He will never get another dime from me or my family. It was insulting. Mike Cochran

BEWARE EXTREMELY PRICEY BAIT-AND-SWITCH (and with no adequate communication or explanation)…read more After undergoing a "no-cost" evaluation and treatment plan presentation, I was offered several options. Being very cost-sensitive, I chose the best option for me, which would have completed my front teeth with a bridge for under $4,000. It was very explicitly described by the treatment coordinator, Casie Deisher, during the last entire portion of our conversation, that for under $4,000, I could have the front teeth done with a permanent solution, followed by other needed dental work in the future, which is not front-facing. After committing to the initial $650 following the consultation, I was scheduled for the next appointment. However, at that appointment, the cost had increased to no less than $9,000. Casie Deisher, who presented the plan, remembered she had mentioned the solution for under $4,000 but couldn't remember how she arrived at that figure. Eventually, she emailed me a solution that would involve placing a temporary "flipper" in my mouth until future work could be completed. This appears to be a bait-and-switch ploy by Dr. Jason Collier and Casie Deisher that is probably successful with people who can afford the higher cost, as they initially sucked me in with a $650 commitment expecting that I would be able to pay for their bait-and-switch cost of $9,000.

I wish I could give my experience at this dental office 10 stars! I have been to many dentist…read moreafter living in a lot of different cities and NEVER have I had a better office visit than I did with this group! From the time I walked in as a new patient I knew I was in a special place. Everyone was friendly, professional and the MOST thorough exam in my life. The time Dr Gruen spent with and and explained everything thing during the check up made me feel so comfortable. Lauren cleaned my teeth and it was awesome. I will actually be looking forward to going back in 6 months. I would recommend this entire group to anyone looking for an awesome dental group!

My son went to GT Dental for about 3 years and left in late 2023. He switched to a new Dentist in…read more2024, who found a gigantic cavity in his molar. He had to have a root canal, and a cap put on his tooth because Germantown Dental never caught his cavity when it was small. He almost lost his tooth, and we had to pay several hundred dollars to have it fixed. It is upsetting that Germantown Dental missed this diagnosis. I would never, ever trust their Dentists again.

This place is very thorough and knowledgeable. Everybody here was friendly and desired to be there…read more No attitude whatsoever. The clinical team complemented each other . One doctor does implants . Her colleagues doesn't and refers to her. He focuses on dentures and partials. They try to accomadate all patients' dental needs where you don't have to go elsewhere unless you have no choice. The entire team provides different personalities , comical, light- hearted, caring , compassionate and respectful

After my recent engagement with the office, I feel like I'm being finessed regarding what I should…read morebe paying as an insured patient. It appears there's no standard fee schedule & that is concerning.

Tried this location for the first time for a last minute cleaning, this location is awesome , the…read moreHygienist Shelby is top notch , I will definitely make this my new Dentist..

This review is regarding the location on Hacks Cross. I arrived @ 12:15p...appt was @ 12:30. Left…read more@1:45p. The receptionist was kind and apologetic. Everyone before me and after got waited on. I'm not sure why I had to wait but my time is valuable too. They had me sign the HIPPA and cancellation form for $75.That took a few seconds. I completed my medical history on line. Should I charge them for wasting my time? Never saw the dentist/ or person but I have an idea ...and honey if u are so intimidated by someone more attractive than you spend an xtra 30mins.. n the mirror. (Why did she make me go there?) Lol! Seriously, over it. Here n Memphis appts are so easy to make....I made an appointment at another Dentist office. It was fancy but besides the nice receptionist ...don't waste your time. Just my opinion.

I wouldn't trust another person with my teeth. He's the best of the best. I've been going to him…read moresince 2010.

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