I recently had my septic tank serviced by this company, and while the service itself was completed,…read moreI was disappointed by what happened afterward. When the technician left, the septic tank lids had not been properly secured. The screws were left sitting in the lids instead of being fastened, leaving the covers unsecured. As someone with children at home, I immediately recognized this as a serious safety hazard. I called the company as soon as I noticed the issue to make them aware. I explained that I had kids in the house and that the unsecured lids posed an immediate risk. The company had no problem promptly charging for the service, but when I called to report a serious safety issue they had created, I was told no one was available and that it would have to wait until the following morning. I found that response disappointing, especially considering the potential risk. Mistakes happen, and I understand that. What I have a harder time accepting is the lack of urgency when a customer reports a potentially dangerous situation. An unsecured septic tank isn't a minor inconvenience--it's a significant safety hazard, particularly for families with children. I hope the company uses this as an opportunity to improve both its safety procedures and its customer service. A business should stand behind its work and respond promptly when a safety issue is brought to its attention.

They tried to charge me for installing A new baffle in my septic tank that they did not , when I…read morecaught them lying about it they offered to reduce the price, I should not have to pay anything for work that was not none, they also refused to give me their license number I have contacted NJ Consumer affairs, do not use this co. spread the word

Had a backup of my septic late Friday evening which is a very unpleasant situation. On Saturday…read moremorning I called the company that I use to pump the septic and they told me they couldn't help (thanks for nothing Lakeland). Saw the good reviews for John Matthes so my wife made the call and spoke with Lisa who was great. She said not to worry, she would find a way to get someone out to help us that day. Joe showed up a few hours later and was clearly a bigger job than he expected but he knocked it out of the park. He also told me it looked like it wasn't pumped correctly the last time which was pretty disappointing to hear. As a side note Joe was driving one of the nicest septic trucks I have seen. Think it goes to show that these guys take good care of their equipment. All in all a great experience. Thanks Lisa for finding a way to squeeze us in and thanks Joe for taking care of business. John Matthes is definitely the company I will use for anything septic related going forward. No brainer, give them a try and see if you can trust the guys you are using today!

I am so pleased by the service that I received from John Matthes Septic Plumbing. I had neglected…read moremy septic tank for many years and of course developed a major problem. I thought that I was looking at a $20,000 fix. Due to other commitments, I also had a small window during which time I could have them help me. The receptionist was wonderful on the telephone. She said that she would reschedule some routine appointments to accommodate me and she did. The technician who came out was very knowledgeable, very pleasant and was able to clean out my tank by refilling it twice with the used water in order to remove the heavy sludge. He also helped me to figure out how to clear the lines to my gray water tank without me having to open it up. The whole experience was so much easier than I feared. I am very grateful and highly recommend these people!

Easy to book a septic cleaning, very friendly and pay upfront, simple. The service technician "Dee"…read moreshowed up as scheduled and gave me a wealth of information (tank condition, consider a riser, etc). Will definitely use Wilson again and recommend them to our friends.

We had Wilson Services come yesterday to service our septic tank and they were wonderful! The…read moreoffice employees were extremely helpful and accommodating. Our technician, Taylor, called us to let us know he was on his way, he was very professional, personable, knowledgeable and got the job done. We highly recommend Wilson Services for any septic needs you may have. Thank you very much Wilson Services.

He showed on time and resolved my problem. Very professional and reliable. Thanks…read more Maria Union City

From the owner: The Tiger Grease and Septic team can fully service your grease trap and septic needs, no matter the…read moresize or scope of the issue. We make our premier services reliable and affordable for everyone in the community. Here at Tiger Grease and Septic, we understand times are tough, that is why we will work with you to find something that fits your needs and budget. Our services include grease trap cleaning, septic tank service, and septic tank maintenance. Other specialties include: Grease Trap Cleaning Company Woodland Park, NJ 07424 Grease Trap Cleaning Service Woodland Park, NJ 07424 Grease Trap Service Woodland Park, NJ 07424 Grease Trap Maintenance Woodland Park, NJ 07424 We are there for our clients from the planning process to the end result, and would love to assist you on your next septic project. We provide outstanding service and put the customer first to complete every job. In addition, we also provide grease trap pumping, septic pumping, and septic service.

Stay away if it is not a routine easy pump- even if it is they probably couldn't handle it . Waster…read moreof my time, Waited a week for the appointment. The technician came and couldn't even find where to pump. Called me the following Monday and told me it's better if I call around to have someone else DIG because they are not going to dig. I told the lady on the phone that I can not wait to tell her boss that she is telling a customer to call another company and she said she was the owner!! If you use them GOOD LUCK.. My recommendation is to stay clear away from them

From the owner: Friendly, Honest and Reliable Service…read more Lakeland Septic Co Inc has been proudly serving the area since 1964. All work is owner supervised . We specialize in Certified Real Estate Inspections. We provide septic pumping services by qualified and Trained professionals. We also do pump rep

Earthcare comes though again! My septic pump died last October and they were able to replace it…read morewithin 24 hours, allowing us to stay in our house. Affordable and prompt! I used them to pump my tank in May and the those thing was touch less. The tech called from outside that he was here and when he was leaving he emailed me my receipt, they charged my CC when they were done. Painless and easy. I will never go back to another company. Thank you!!

I called wind river environmental for septic pumping, got an appointment, explained in advance…read morewhere the tank is, how they need to park on the street, not on the driveway. The driver arrived, gave me an attitude, wanted to get his truck on my driveway. Then he gave me bs about the hose length, the pumping from the street, "either my way or no way ", refused to pump and left. The following day my credit card was charged $312 "service fee" which was not previously disclosed. The manager never called to discuss the issue.

Reed came out today to pump my tank. He was very prompt, friendly, courteous, professional, and…read morehelpful. Can't say enough about him or the company. He got it done quickly and gave me information that I didn't already have. My tank was inspected and found to be fine. Based on my experience, I would recommend this company with no reservations. A+

I am extremely grateful for the professionalism, expertise and wonderful customer service I…read morereceived from Septic Experts. And they saved me a considerable amount of money and stress. Thank you! Backstory: T.J. from Wingle Septic did a camera study of my home's pipes to locate the septic tank for a clean out. He told me the septic tank was "somewhere here under these two deck footings, and all that gravel. Those footings and part of the deck need to be removed, the stockade fence and horizontal posts need to be removed, and my crew doesn't hand dig, you need to excavate the gravel yourself because my equipment is too big." I was devastated. I spent weeks shoveling and removing the gravel and then called Wingle Septic twice, leaving voicemails. T.J. did not return two voicemails. I had no confidence now for Wingle Septic and decided to use another company. I had a contractor come out to evaluate moving the two deck footings and he said he strongly felt the camera study result I received was too vague and recommended another camera study before dismantling my deck. Thank goodness for his advice and honesty! Joe from Septic Experts was recommended highly by several people for his excellent reputation, professional employees and great customer relations. I spoke with Kim, the Office Manager, and explained my situation. She assured me that they could handle everything. Joe came and said there would not be any problem getting his equipment into my yard. He also said his company would have removed all the gravel if it was necessary. Kim referred me to a gentleman that accurately located the septic tank in the pathway of the yard....nowhere near my deck, the stockade fence and the footings... I did NOT need to move deck footings! Wingle Septic was completely wrong! I had spent weeks excavating gravel for nothing. I can't imagine the cost and waste of money Wingle Septic would have cost me!! Joe's team came, dug up the lid, installed risers and a new lid, thank you for a great job! I wish I had contacted you first! Thank you!

Super professional, easy to work with, excellent work. They replaced our main sewer line, quoted a…read morereasonable price. They did it in one day, took care of all the city permits, and didn't tear up the lawn at all (used pipe bursting). Would absolutely work with them again.

These guys are top-notch! I spoke to the owner Chris after getting an outrageous estimate from Roto…read moreRooter on replacing my sewer line. Chris assured me that they'd come in at a better price and do a better job. He was super responsive and quick to schedule the service. Joe came by for the work and he was absolutely lovely -- super kind, professional and courteous. Everything was done quickly with basically no inconvenience to us. In the end Roto Rooter's estimate was FIVE TIMES the price that we got quoted from Dutra. Definitely save yourself the roto rooter headache and give Dutra a call! 10/10 recommend!

Zero trust, completely dishonest They do bait and switch…read more Stay far away from this company. I hired them for oil tank removal and testing after they promised a 3 to 4-day timeframe. Once they took my deposit, classic bait and switch: they went quiet for 5 days, only to tell me the test wouldn't happen until 10 days after payment. If a company blatantly lies about basic scheduling and dates, how can you possibly trust them to be honest with your test results? Save your money and work with someone trustworthy.

This was an incredibly frustrating experience with A1 Tank Masters…read more A subcontractor ignored my clear instruction not to drive over inground pool piping and did so anyway. When I raised the concern, it was brushed off with the claim that frozen ground made it "okay," which is simply not true. What followed was even worse: complete silence and zero accountability. The owner never called me. The office repeatedly said the issue was "being investigated" for over two weeks, yet I received no explanation, no solution, and no follow-through of any kind. Being dismissed and left hanging after raising a legitimate concern about potential property damage is unacceptable. I would strongly caution anyone considering this company.