Responsive, professional and friendly service. Highly recommended and I will use again.read more

From the owner: Morris Septic Service is a family owned and operated company that has been providing complete…read moreseptic services to North Jersey for more than 50 years. With same-day service, you never have to wait too long for us to handle your septic system job. Call

I recently had my septic tank serviced by this company, and while the service itself was completed,…read moreI was disappointed by what happened afterward. When the technician left, the septic tank lids had not been properly secured. The screws were left sitting in the lids instead of being fastened, leaving the covers unsecured. As someone with children at home, I immediately recognized this as a serious safety hazard. I called the company as soon as I noticed the issue to make them aware. I explained that I had kids in the house and that the unsecured lids posed an immediate risk. The company had no problem promptly charging for the service, but when I called to report a serious safety issue they had created, I was told no one was available and that it would have to wait until the following morning. I found that response disappointing, especially considering the potential risk. Mistakes happen, and I understand that. What I have a harder time accepting is the lack of urgency when a customer reports a potentially dangerous situation. An unsecured septic tank isn't a minor inconvenience--it's a significant safety hazard, particularly for families with children. I hope the company uses this as an opportunity to improve both its safety procedures and its customer service. A business should stand behind its work and respond promptly when a safety issue is brought to its attention.

They tried to charge me for installing A new baffle in my septic tank that they did not , when I…read morecaught them lying about it they offered to reduce the price, I should not have to pay anything for work that was not none, they also refused to give me their license number I have contacted NJ Consumer affairs, do not use this co. spread the word

Had a backup of my septic late Friday evening which is a very unpleasant situation. On Saturday…read moremorning I called the company that I use to pump the septic and they told me they couldn't help (thanks for nothing Lakeland). Saw the good reviews for John Matthes so my wife made the call and spoke with Lisa who was great. She said not to worry, she would find a way to get someone out to help us that day. Joe showed up a few hours later and was clearly a bigger job than he expected but he knocked it out of the park. He also told me it looked like it wasn't pumped correctly the last time which was pretty disappointing to hear. As a side note Joe was driving one of the nicest septic trucks I have seen. Think it goes to show that these guys take good care of their equipment. All in all a great experience. Thanks Lisa for finding a way to squeeze us in and thanks Joe for taking care of business. John Matthes is definitely the company I will use for anything septic related going forward. No brainer, give them a try and see if you can trust the guys you are using today!

I am so pleased by the service that I received from John Matthes Septic Plumbing. I had neglected…read moremy septic tank for many years and of course developed a major problem. I thought that I was looking at a $20,000 fix. Due to other commitments, I also had a small window during which time I could have them help me. The receptionist was wonderful on the telephone. She said that she would reschedule some routine appointments to accommodate me and she did. The technician who came out was very knowledgeable, very pleasant and was able to clean out my tank by refilling it twice with the used water in order to remove the heavy sludge. He also helped me to figure out how to clear the lines to my gray water tank without me having to open it up. The whole experience was so much easier than I feared. I am very grateful and highly recommend these people!

Easy to book a septic cleaning, very friendly and pay upfront, simple. The service technician "Dee"…read moreshowed up as scheduled and gave me a wealth of information (tank condition, consider a riser, etc). Will definitely use Wilson again and recommend them to our friends.

We had Wilson Services come yesterday to service our septic tank and they were wonderful! The…read moreoffice employees were extremely helpful and accommodating. Our technician, Taylor, called us to let us know he was on his way, he was very professional, personable, knowledgeable and got the job done. We highly recommend Wilson Services for any septic needs you may have. Thank you very much Wilson Services.

He showed on time and resolved my problem. Very professional and reliable. Thanks…read more Maria Union City

From the owner: The Tiger Grease and Septic team can fully service your grease trap and septic needs, no matter the…read moresize or scope of the issue. We make our premier services reliable and affordable for everyone in the community. Here at Tiger Grease and Septic, we understand times are tough, that is why we will work with you to find something that fits your needs and budget. Our services include grease trap cleaning, septic tank service, and septic tank maintenance. Other specialties include: Grease Trap Cleaning Company Woodland Park, NJ 07424 Grease Trap Cleaning Service Woodland Park, NJ 07424 Grease Trap Service Woodland Park, NJ 07424 Grease Trap Maintenance Woodland Park, NJ 07424 We are there for our clients from the planning process to the end result, and would love to assist you on your next septic project. We provide outstanding service and put the customer first to complete every job. In addition, we also provide grease trap pumping, septic pumping, and septic service.

Stay away if it is not a routine easy pump- even if it is they probably couldn't handle it . Waster…read moreof my time, Waited a week for the appointment. The technician came and couldn't even find where to pump. Called me the following Monday and told me it's better if I call around to have someone else DIG because they are not going to dig. I told the lady on the phone that I can not wait to tell her boss that she is telling a customer to call another company and she said she was the owner!! If you use them GOOD LUCK.. My recommendation is to stay clear away from them

From the owner: Friendly, Honest and Reliable Service…read more Lakeland Septic Co Inc has been proudly serving the area since 1964. All work is owner supervised . We specialize in Certified Real Estate Inspections. We provide septic pumping services by qualified and Trained professionals. We also do pump rep

I called wind river environmental for septic pumping, got an appointment, explained in advance…read morewhere the tank is, how they need to park on the street, not on the driveway. The driver arrived, gave me an attitude, wanted to get his truck on my driveway. Then he gave me bs about the hose length, the pumping from the street, "either my way or no way ", refused to pump and left. The following day my credit card was charged $312 "service fee" which was not previously disclosed. The manager never called to discuss the issue.

Actually, 0 stars. This company was referred by a local company that was unavailable for an…read moreemergency septic pumping to repair/replace a septic pump immediately. Did they answer the phones? Yes. Did they explain their "emergency fee"? Yes. Did they commit to an emergency service? Yes. Did they renig? YES. We were told to expect a call the following morning after 8 to confirm a time window for the service to be done. Did they call? NO. Did they TEXT? No. We had to call them. We explained the challenges with our dirt road in the mountains and wanted to be contacted when the service person was on the way. We were told the window would be between 4:00 p.m. and 7:00 p.m. We were not contacted. We called again to see where the service person was. Oh, they had to go home because they were exceeding their DOT allotted time on the road. How about rescheduling? Since we had the repair scheduled for Thursday morning first thing, we accepted the reschedule, let them know we had the repair scheduled, reiterated that this was urgent and a snow event was expected starting the following morning (today, Wednesday) and that our road was tricky so it would be better to try this earlier rather than later. Ok. Expect a call or a text after 8 to confirm the time window. Again, no call or text. At 10 I called and was told it would be between 10 and 1:45. I reiterated the sooner the better because of the snow. I called again after 1:45 and was told the serviceman was on his way. Around 3 we called again. Oh, the serviceman hit bad weather and had to go home, let's reschedule, shall we? Well no, that doesnot work for us, we have an early appointment for the pump replacement tomorrow morning. We told you the snow was coming. Why did you not schedule for early in the day? No explanation. Just asking over and over if we want to reschedule. Thought we were being unreasonable because the service person's wellness was at risk. Cancelled the service. We are going to be inconvenienced - again - so why go with a company that does not listen and does not show up? As a Realtor, I will NEVER refer a client or anyone else to ANY of these companies that are affiliated with Earthcare or Wind River Environmental. They are CRAP as far as I am concerned.

Reed came out today to pump my tank. He was very prompt, friendly, courteous, professional, and…read morehelpful. Can't say enough about him or the company. He got it done quickly and gave me information that I didn't already have. My tank was inspected and found to be fine. Based on my experience, I would recommend this company with no reservations. A+

I give this company top ratings!! I cannot say enough about my experience with Septic Experts -…read moreextremely professional and courteous. Joe took the time to explain everything to me after inspecting the tank. Also, having knowledgeable and courteous staff answering the phone says much about a company. I will be using this company from now on for septic pumping and all my septic needs.

what an AMAZING company!! we bought our home in 2015 and since day one of moving in we've had sewer…read morebackups! a whole year back and forth and plumbers quoting us an exuberant amount of money to do the work. Chris came in at a VERY reasonable price to the job. He came in and ON TIME and got the work done! Thank you to Chris and his Dutra team for amazing customer service and doing the job RIGHT!!! I totally recommend this company!!

These guys are top-notch! I spoke to the owner Chris after getting an outrageous estimate from Roto…read moreRooter on replacing my sewer line. Chris assured me that they'd come in at a better price and do a better job. He was super responsive and quick to schedule the service. Joe came by for the work and he was absolutely lovely -- super kind, professional and courteous. Everything was done quickly with basically no inconvenience to us. In the end Roto Rooter's estimate was FIVE TIMES the price that we got quoted from Dutra. Definitely save yourself the roto rooter headache and give Dutra a call! 10/10 recommend!

Zero trust, completely dishonest They do bait and switch…read more Stay far away from this company. I hired them for oil tank removal and testing after they promised a 3 to 4-day timeframe. Once they took my deposit, classic bait and switch: they went quiet for 5 days, only to tell me the test wouldn't happen until 10 days after payment. If a company blatantly lies about basic scheduling and dates, how can you possibly trust them to be honest with your test results? Save your money and work with someone trustworthy.

This was an incredibly frustrating experience with A1 Tank Masters…read more A subcontractor ignored my clear instruction not to drive over inground pool piping and did so anyway. When I raised the concern, it was brushed off with the claim that frozen ground made it "okay," which is simply not true. What followed was even worse: complete silence and zero accountability. The owner never called me. The office repeatedly said the issue was "being investigated" for over two weeks, yet I received no explanation, no solution, and no follow-through of any kind. Being dismissed and left hanging after raising a legitimate concern about potential property damage is unacceptable. I would strongly caution anyone considering this company.