I find everything I need in Asda and the staff and checkers always have a smile and a positive…read moreattitude.

Completely gone downhill.. Theres pallets of produce blocking the aisles, too many self service…read morecheckouts which are staffed anyway and empty shelves.. its utter chaos. used to be ok. Many similar comments on the FB community hub site too. I feel sorry for the staff.. it's just cost cutting gone out of control. I don't go there anymore because of this.. there many better supermarkets to choose from.

Extremely poor treatment of young customers. I have been shopping in this store for over 10 years…read morewith family etc, and over the past few years I have noticed most times I'm in the store I am being followed around by the security guard (as described earlier). However one experience has really thrown my family's interpretation of Morrisons off completely, and this experience involved another staff member as well as the security guard. Me and my friends were casually browsing an isle to when I noticed the lady staff member as described earlier was trying to intimidate me and my friends to leave the store with her arms folded alongside a partially aggressive facial expression which she held for more than a minute as we looked in discomfort. I would like to add that no suspicious behaviour was going on between me and my friends during this whole time (for reference we are all sixth form students in further education) who were NOT looking for trouble but instead browsing the store. I asked the lady worker if she was okay in a formal manner to which she began to give extreme attitude to the point where it felt as if she was moaning at us for the sake of it. Her clarification to why she was trying to intimidate us was completely ignored, as she believed she was not doing so....however I am 1000% sure if you checked security footage you would find she was. To no surprise the security guard who I described earlier makes his way over completely unaware of the situation, to which he then immediately sided with the employee under the impression we were causing no good. During the entire interaction I stayed in a professional manner with no poor treatment of staff or bad language used however on the other hand the security and employee continued to stay aggressive and intimidating with their behaviour severly lacking good interpersonal skills and shutting down all allegations that they or (she the worker to begin) was in the wrong. Threats such as calling the police on me and my friends were also made, with no reason to why. And I can confidently say that in an overall summary the way in which they handled the entire situation was childish and unprofessional. I repeat no antisocial behaviour was carried out by me and my friends. Both of my friends stayed quiet the entire time whilst I spoke up about how I thought. A compliant has already been made by my father as he knows for himself that the security are over the top with LOYAL customers, however this complaint has clearly not been taken into account. Do better, whether that's more on the job or off the job training these situations make customers feel uncomfortable and it's time someone spoke out. Now aside from this...Morrisons have some nice and friendly younger employees who have obviously had successful training. with this being said some employees particularly those who are older or have more experience in the store, need newer training etc.

unfortunatly i had a weir experience today at morrisons loughton, the cashier didnt find a barcode…read moreon the item so he said " i cannot scan it" at my request find the manager do something.. he. replied " we have two managers i dont know where they are" and was just looking at me - the customer. so ive decided to try and help him since he is so lost, just asked the staff from selfcheckout to call the manager and surprise for me was that this boy was telling me where to go to the over end of the shop and try to find there the manager.. amazing how the staff is sending the customer go and find the manager bcs we dont know where he is and we dont know how to call him/or maybe its bcs they forgot they have to be helpfull ?? more dissapointing to me is that the cashier has no way out if the item has no barcode... so if there is a struggle at the cashier what the customer doesnt matter?? Now at the end of all of this the manager came which was a young girl who had no interest in providing little customer service at least little .. her first question is " where did you get this item?" how the manager doent know what items the shop sells???? is it her first day? so all of this could be avoided as well as maybe a small teminder to this staff members -- they are suppose to help

Went to Sheerness Tesco yesterday, as we do every week. SO frequently things are "out-of-order."…read moreYesterday "BOTH" photo machines were not working. We like organic food & there's often a very poor selection eg: we couldn't find ANY organic berries at 4pm yeaterday. They frequently run out of regular products eg: Organic Rice Milk. Also, a product will appear such as Alpha Rice Oil, or Organic porridge & then disappear a couple of weeks later, never to be stocked again. The Checkout Service has always been great & admittedly improvements have been made over the past 6 months around the Service area at the entrance. If there was more choice on the Isle of Sheppy for grocery shopping we wouldn't shop there!

Sheerness. What an interesting area! Well serviced, by a pretty good Tesco, that is quite new, well…read moremaintained and judging by the parking lot and crowds inside, quite popular with the neighbours. The only trick to this one was finding the front door - but maybe that's just me ;-).

Just wanted to say how impressed I was with 'Pam' at Customer Services today. I had an issue with…read morereturning/swapping some baby items. Pam clearly has excellent communication skills and a lovely personality too . Well done Pam and thank you for your input. It was very much appreciated! Sally

A huge Tesco store - this really is a Tesco Extra. The store has a fantastic range of goods, both…read morefood and non food. There is a good clothing section (although as ever it has a much wider range of girl's and women's clothes than men's and boy's. In addition it has a large homeware / toy / party section. My only issue with this store is that despite a number of designated spaces there are hardly ever any Child and Family parking spaces. This leads me to the dilemma of whether I leave my toddler or baby in the trolley to potentially get run over while I put the other in the car. Many spaces are abused by people with no children and the store appears to do nothing about this. Prices at this store are good. There is also a petrol station which is competitively priced

I'm not writing a review on this particular establishment. But on one particular item they sell -…read moreVictoria Sponge cake. I'm a sucker for tea cakes and I am very impressed with their creation/recipe. I caned the whole cake in one sitting.. More than once. (Good thing the gym is across the road) Try it!

This branch of Sainbury's has most of the essentials, though I am frequently disappointed to find…read morethat things have run out and shelves not restocked, or there are some varieties that it just does not have of certain items. Unfortunately it is also a bit of a zoo during Saturday and Sunday afternoons and it can be very stressful getting round the aisles (though it does make for a quick shopping trip as we are not keen to linger!)

Fantastic size tesco superstore - everything you could possibly want! Car park good size. Staff are…read morefriendly and helpful. Displays in front entrance are regularly changed and give you a good idea of what's on offer seasonally at any point.

This store has just undergone some improvements and now offers optician services on top of photo…read moreprocessing, newsagent, bakery (which now offers a photo printing onto cake service for under £10!) . There is also a huge games and toys section for a supermarket, including video games and consoles which is quite well stocked. Clothes are also for sale and there are changing rooms available to try these on. This is a great store and we often travel from the town next door due to the huge amount on offer here. Queues are often short as there are dozens of checkouts with really efficient staff working there. The car park is also reallly big, there is a valet service available for while you shop, and we have never had any trouble finding a space.

Stayed in town for a few days. This shop here was just a few steps away…read more Just needed some basic stuff like water, milk, soda, wine, paper towels, some fruit. I found everything I needed. But the store felt empty. Many many shelves were empty or close to. Lots of stuff was sold out or just not available. Was a bit of a mess on the shelves too. All looked a bit unorganised. Ok, nothing missing I needed. Prices are ok too. But it's just not up to standard I'd say.

Absolutely love this place it's so convenient I love it and it's really a nice place in general so…read moreI would really definitely like to recommend this place to ppl

My local. Big Tesco Extra, so you can fond loads of things there!! Plus there is ample parking at…read morethe front and the side of the shop. Upstairs are electricals and clothes. The rest is on the ground floor. There is also a cafe, you can change currencies and get photos printed. Inside the supermarket, there is a chemist and they are of good advice (i think the chemist was actually very worried for me when i went to see him last. Prices are like in any tesco, so you can do your shopping for pretty cheap! (Or spend loads if you wish so) Generally staff is helpful and warm so it's all good!

This is the biggest Tesco's I've ever seen, massive! It has…read morea pharmacy, cafe, photo-booth, direct desk, bureau de change, massive first floor electrical department, (washing machines, cookers, TVs etc), huge range of clothes, bags, jewellery, toys, games, Cd's & DVDs. This is truly giant size, it has loads more ranges than the ordinary stores. Wear comfy shoes, there's lots to walk around. It has a huge car park with plenty of disabled bays and a separate car park for families.