While initially things started out well, after 10 years my 87 year old mother was in the hospital…read moredue to afib and need a Cardioversion after a TEE (check heart with monitor thru throat). First time they attempted the TEE without anesthesia because it failed to be ordered in error causing another 3 day stay, over the weekend, in the hospital to try again on Monday. Never did she check on my mother, never did she say she was sorry - no matter who's fault. The next morning she stopped in on her rounds, was very unfriendly and angry to my mother and as she left told my little 87 year old mother "You know, the world does NOT revolve around you." My mother was aghast and very upset at the treatment she received. While waiting in pre-op we were informed that she forgot again to get anesthesia ordered/insure the anesthesiologist would be there (it's required without doubt for the Cardioversion and both procedures were done back to back). Add in, prior to this, we found she had poor documentation in identifying what drugs she had prescribed. Overall, we have now changed cardiologists since we will not allow our mother to get this type of treatment. And yes, while Dr. Guerrero doesn't believe the world revolves around my mother, please be assured it DOES and it also should revolve around all patients. It's called bedside manner, compassion, and taking ownership for screw-ups.

Horrible bedside manner, treats patients and their family members with Zero respect. Will…read moreinterrupt you while describing your symptoms and not allow you to finish. Talks about her patients as if they are dogs. Don't waste any time with this incredibly rude doctor!

If you are looking for a Dr who cares about his patients, Dr Fahey is not for you. We have been a…read morepatient of his for 25+ years. We had a scheduled appointment and we received 3 reminders (phone, email and text). When we got there, they stated we were not scheduled to see the dr. They told us to come back tomorrow to get cleared for surgery in 3 days. We drive 1 1/2 hours to see him. My husband is a 100% disabled veteran. This is the way Dr Fahey treats our vets. My suggestion, find a Dr who cares about his patients. I only gave him a 1 star rating because they would not let me post zero stars.

This was one of the best perks of being a student. They…read moregave basic clinic help and services to the students. I came here once as a student for a cough and ear ache. They checked me out and gave me a script for antibiotics. It's a nice perk to being a student. The doctor was very helpful and made sure I was well taken care of. The wait wasn't long either the day I went. There was only one other student ahead of me. I highly recommend using this perk as a student.

My father was a patient of Dr. Gavin Van Staden. We arrived at his office on Wednesday, July 2nd,…read moreexpecting to check in for an 11:00 AM appointment. Instead, we were informed by the office manager that the appointment had never been confirmed on their end and that my father was being discharged from the practice due to an alleged no-show on 6/9 and rescheduled appointments on 6/26 and 6/30. To clarify: - My father never had an appointment on 6/9. Neither he nor I scheduled one, nor were we ever informed of one. - On 5/30, he was hospitalized at AdventHealth East Orlando and was later transferred to PAM Rehab Hospital in Winter Garden, where he remained through 6/13. He was physically unable to attend, or even be aware of any appointment during that time. - It turns out the 6/9 appointment was made by AdventHealth during his hospital stay without our knowledge or consent. - I called the office on 6/26 and 6/30 to reschedule due to my father's recent hemorrhagic stroke, which has left him with significant daily challenges. At no point was I told of a rescheduling or cancellation policy, nor was I warned that his status as a patient was at risk. I was simply given a new appointment for 7/2. To then arrive and be told that his appointment was unconfirmed and that he had been discharged, with no prior notice was shocking and deeply frustrating. The communication breakdown was unacceptable. I strongly advise against seeking care from this office, especially if you or your loved one is living with a disability. Managing a disability is hard enough without the added stress of poor communication, indifference, and a lack of compassion from a healthcare provider and their staff.

I hear this was once a real family practice with doctors who cared, but it is not anymore…read more It is now staffed entirely by nurses, and if you want, you can do just as well at CVS Minute Clinic. I haven't seen Dr. Rocker in 3 years. The last straw was today. I arrived at 8:36 a.m. I wrote my time down as 8:30, but I was wrong, it was 8:20. I pleaded with them, could I stay and get worked in?? I fasted all night.?? They asked me to reschedule for a MONTH OUT. That's it. They did me wrongly by denying care like that.

Love this family physicians office. We have been going to this office for over 26 years. We…read moreoriginally had Dr. Jeffrey Rocker as are PCP. He eventually wend over to MDVIP, which was very costly. We stop using his service, but stayed with the office. We both currently have Nurse Practitioners and don't mind at all. They are very capable of handling what needs to be done on office visits. The office staff is also very professional all the way from entering in at the front office. If you need bloodwork done, they also are friendly and done professionally as well. Office Manager and insurance questions are always answered in a professional manner. They ALL take the time out for us if we have any questions. Great office and staff. I would recommend them to anyone who is looking for a PCP.