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    Morton Brothers

    5.0 (1 review)
    Open Open 24 hours

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    10 years ago

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    Aire Serv of Middletown

    Aire Serv of Middletown

    (7 reviews)

    We had a great experience with AirServ. Our unit stopped working, and they were able to come out…read morethe very next day to diagnose and repair the issue. The service technician was professional, friendly, and very efficient. He clearly explained the problem and had everything working again quickly. Excellent customer service from start to finish. I highly recommend Airserv for prompt, reliable service. Planning to use them to replace our older unit.

    Nick is professional, honest, knowledgeable, efficient, and personable. He is Level 1 Tech, and is…read moretrained in all aspects of HVAC. If you call for a major repair, insist on Nick! Nick flushed my tankless water heater, installed a dehumidifier to the furnace, and cleaned the inside of the furnace. For this last job, he had to take out several parts to get to the back of the furnace. It looks much better and the cleaning reduced the energy wastage by 10 degrees. The appointment was scheduled months in advance for Nov 28. In the morning of Nov 28, Andrew, one of their customer "service" reps called and said Nick had a medical emergency, and would come the next day. I had a strong feeling that he is lying. So when Nick arrived the next day, I asked him about his emergency. He said that a job that was supposed to last three days, extended to four days, and now to five days. He said he'd have to go back to it on Nov 30. My suspicion was conformed. Why a company like Aire Serv hires a liar for a service rep beggars belief. Andrew's tone was disturbing. It was arrogant, yet playful. He even repeated the lie. It seemed like he was playing a game of I am lying and you don't even know it. He seemed to enjoy a certain level of "power" in inflicting dishonesty on a total stranger. I don't know if the management of this company cares enough about its reputation to fire this lying individual, but he better not call me ever again.

    Fletcher Plumbing & Heating & AC

    Fletcher Plumbing & Heating & AC

    (21 reviews)

    Fletcher's might not look like much from the outside - just a small, simple building sandwiched…read morebetween a strip mall and a day care. It's a pretty decent home service company, however - the workers are very professional and the service is reasonably priced. I haven't called on them for plumbing service, but their heating & A/C people know their stuff. When I've called them to fix my A/C, they've not only fixed my main problem, but have also done other little fixes (e.g., replace a section of insulated ductwork that had a hole in it) or give helpful tips (e.g., use this type of furnace filter, not this other type). Like any home service company, they can get backed up during "crunch" times. If you're calling them because your A/C broke on the first 90-degree day of the year, you're going to wait a few days. In general, though, they're not going to leave you hanging, especially for routine repair work. Their prices are reasonable, though, and their people are knowledgeable - qualities you want when it's someone working on your home.

    We called Fletcher to come look at our air conditioner unit, which is a smaller unit we have in our…read morepre-fabricated house. The unit was blowing air, but it was cold. The tech put 2 lbs. of refrigerant in and a die pack and said we have a small leak and the unit was cooling. The unit was cool for about 10 hours. We were charged $470.00. We called the next day, but they couldn't fit us in until the day after we called. When the tech arrived, he was here for 10 minutes and said it was our coil. It's been 3 days and they still have yet to give us a quote to fix the coil!!

    Morton Brothers - hvac - Updated September 2026

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