Technician came out on a weekend and determined that thermostat was the culprit. Said would be…read more$500 for a new thermostat. I declined and got a thermostat (better than we previously had) from Home Depot for only $100 and replaced it myself (with no HVAC training) in about 15 minutes. I get paying overtime rates for labor over a weekend, which I was glad to pay for this visit. But I don't get a 500% markup on an item that can easily be purchased elsewhere. Manager said that the price was an "after hours" price. Again, makes sense for the labor, but totally disagree with jacking the parts price up also because of an "after hours" call. We have three separate systems that have some age on them, so will definitely be needing further service in the future. This could have been an opportunity to gain a long term customer for more extensive work in the future. Unfortunately we will not be calling them back in the future.

I use them all the time. Good work, pleasant, and dependable! I've used them in residential and…read morecommercial work.

Highly recommend Evolution. Lloyd was super response. Super quick and very easy to communicate…read morewith. He was exactly on time when he said he would be. He clearly explained everything that he tried and made a recommendation on the best way forward. Could not have asked for a better experience, especially during the holiday season. THANKS FOR EVERYTHING!!

This is a great family company that take pride in their work. Lloyd and Cory came and put an entire…read morenew HVAC and duct system in our attic after the one in our crawlspace became infested with mold. They worked nearly the whole week at our house and it was a pleasure to have them here! They're super thorough. What little mess they did make, they cleaned up every day. They were also happy to show me exactly what they were doing whenever I popped my head up there. They arranged the system so we can still easily move through our attic and use it for storage. They also brainstormed with us about other attic issues and were able to tack some extra things onto the job. Lloyd called a parts manufacturer when I had questions about the type of bulb they used. I'm so grateful for their work and wold definitely recommend them!

We had a great experience with AirServ. Our unit stopped working, and they were able to come out…read morethe very next day to diagnose and repair the issue. The service technician was professional, friendly, and very efficient. He clearly explained the problem and had everything working again quickly. Excellent customer service from start to finish. I highly recommend Airserv for prompt, reliable service. Planning to use them to replace our older unit.

My wife and I recently signed up for a complimentary inspection of our HVAC system through Aire…read moreServ. What began as a routine inspection ultimately became a very troubling experience that caused us to lose confidence in the company. An Aire Serv technician, Zack, came to our home to perform the inspection. Following his evaluation, we were informed that the compressor in our outside air-conditioning unit was failing and needed to be replaced. This finding immediately concerned us because our home--and the original builder-installed HVAC system--is only approximately three and a half years old. Following the inspection, Steve H., an Aire Serv Home Comfort Designer, visited our home to discuss our options. Steve explained that replacing the compressor would cost approximately $2,000. He also presented us with the option of replacing substantially more of the HVAC system, including the outside unit and the coil assembly within the basement air-handler unit, for approximately $7,700. Given the relatively young age of our HVAC system and the significant expense involved, my wife and I told Steve that we were not prepared to make an immediate decision and intended to obtain two additional professional opinions and estimates. We subsequently contacted two separate HVAC companies located in the Middletown, Delaware area. Technicians from both companies independently came to our home and inspected and tested our HVAC equipment. The conclusions of these two independent technicians were dramatically different from what we had been told by Aire Serv. Both technicians advised us that our HVAC system was operating properly and that the compressor was not failing and did not need to be replaced. One of the technicians went even further, advising us that based on his evaluation of the system, he would not add or remove any refrigerant because he saw no reason to alter the system as it was currently operating. Needless to say, my wife and I were shocked and extremely upset. We had gone from being told by Aire Serv that our compressor was failing and faced with repair or replacement options ranging from approximately $2,000 to $7,700, to receiving two separate professional evaluations indicating that the system was operating properly and that the compressor did not require replacement. I immediately contacted Steve H. and explained what my wife and I had been told by the technicians from the two independent HVAC companies. Steve advised me that he needed to make several calls and would get back to us. Approximately 30 minutes later, he called and informed us that, given the circumstances, he needed to refer the matter to management. During that conversation, I informed Steve that, based on everything that had transpired, my wife and I had lost confidence and trust in Aire Serv and would not be moving forward with the company for any HVAC repairs, replacement, or other services. Our primary concern is straightforward: How could Aire Serv determine that a major component in a three-and-a-half-year-old HVAC system was failing and recommend repairs or replacement costing between approximately $2,000 and $7,700, while two independent HVAC technicians subsequently inspected and tested the same equipment and concluded that the system was operating properly and that the compressor did not need to be replaced? That discrepancy is significant and deserves a clear explanation. Had we simply accepted Aire Serv's initial assessment without seeking independent professional opinions, we could potentially have spent thousands of dollars replacing HVAC equipment that, according to two other technicians, did not require replacement. We believe Aire Serv management should thoroughly review the original inspection, including the diagnostic procedures and measurements used to conclude that our compressor was failing. We would also like an explanation of the technical basis for that diagnosis and why it differs so substantially from the findings of two independent HVAC professionals. Regardless of the explanation, this experience has seriously undermined our confidence in Aire Serv. When homeowners invite an HVAC professional into their home, particularly for an inspection, they must be able to trust that recommendations involving thousands of dollars in repairs or replacement are supported by accurate, objective, and verifiable diagnostic findings. Unfortunately, based on our experience, that trust has been lost.

Chuck came out to diagnose and repair an issue on ourA/C. I felt that the pricing was fair, and he…read morewas knowledgeable. The problem was resolved quickly. A++

Excellent and timely service, friendly people. Aire Serv has helped us out a few times and always…read moredo a great job. I highly recommend them for any HVAC needs.

These guys are just GREAT. Friendly...on time....reasonable in price. I'll never use anyone else…read more NICE people you'll want to do business with!

From the owner: HVAC contractor specializing in residential and commercial maintenance, installation and repairs.read more

Oh my where do I start I just moved to Dover from Philly and my house had electric stove so made…read morethe call and they sent me the best Plummer in the world and he helped me out tremendously!!!

Tremendous! The cost was a fraction of the other quotes, but the quality of the work exceeded the…read morestandards. Adam Pritchard underpromises and over delivers instead of the other way around. Great company! I recommend them for any plumbing needs.

I cannot recommend Brian B. Quick Plumbing highly enough! I was dealing with a nightmare main drain…read moreblockage deep in the pipe that was holding water. A previous plumber wasted hours and failed completely, and another big franchise tried to price-gouge me with a vague, ridiculous estimate. From the start, this company provided a very fair and transparent upfront flat-rate price. The technician arrived exactly on time and assessed the situation professionally. The job turned out to be incredibly brutal, requiring a massive 150-foot heavy-duty snake and an extra helper. The team was completely transparent about the extra resources needed and provided a very reasonable adjusted rate for the additional manpower and equipment before proceeding. What blew me away was their incredible work ethic. Because the blockage was so stubborn, the job went significantly overtime. Yet, they completely honored our upfront agreement and didn't charge a single penny extra for the overtime hours. They worked tirelessly and with a great attitude until the drain was perfectly cleared. This company has earned a customer for life!

Called them to fix a leaking kitchen sink, a leaking bathroom sink and replace some shut off…read morevalves in the basement. He replaced the kitchen valve and fixed the problem for $700.00. The other leak and replacement of 3-5 valves were not fixed since he needed to order parts. Three weeks later, we call Chris on his cell, he doesn't remember the job. I call the office, they will look into it and call me by end of day. Still no word by the end of the WEEK. I call again, they can't find the parts that are required. My husband found the parts on Build.com within minutes, ordered and fixed the bathroom sink himself. We are looking for another plumber to do the valve work. I would not recommend - totally unprofessional service and they are crooks to charge what they do and then don't return to finish the job. BEWARE!!