My husband and I purchased a new home on October 8th, we were all set with another flooring company…read morewhen our kitchen contractor suggested we check in with Lisa at Carpet Emporium. When we walked in we met with Lisa and she was sooooo patient while I shopped through all of the different colors and types of flooring. She was really knowledgeable about her products and answered all of my questions. We scheduled an appointment to have the house measured the next day at 930am, by 4pm that same day she called me back with a quote. And sure enough going with Lisa at Carpet Emporium was a huge savings!! We signed the contract and Lisa got us on the schedule right away, our installer was Jesse and he was incredible. He worked quickly and efficiently and had our new floors looking amazing within a week. We are so happy with our new floors, I would highly recommend Lisa at carpet emporium. Not only did she help to save us a significant amount of money, she was also such a pleasure to work with.

Home installations can be tough, but not this one. From the store visit and selection process, to…read morethe purchase and installation, my experience was excellent. The installers were hard workers who placed things carefully after they were finished. Great service! Lisa is awesome, too!

I had an excellent experience with LBJ Flooring. I was on a very tight timeline, and they stepped…read morein and got the job done unbelievably fast without sacrificing quality. The workmanship is beautiful...clean lines, smooth finish, and everything looks even better than I imagined. Their professionalism, efficiency, and attention to detail truly stood out. They were so great at keeping me updated via phone calls and text. If you need flooring done quickly and want it to look amazing, I highly recommend LBJ Flooring. They exceeded my expectations. PS they were able to remove dog urine smell from a bedroom in such a short time frame so they deserve extra stars for that one :)

Great customer service and attention to detail. I needed to remodel my dining room kitchen area and…read morethey booked a consult right away and were very thorough and communicative through the whole process. Any questions they answered with an enough detail and explanation so that it made sense to me. They followed up with me including a reasonable and competitive quote. Professionalism and customer service is excellent.

Larissa and Jose recently helped us in the aftermath of a slab leak in our home. They were…read moreprofessional, supportive, informative without being pushy in the least. They helped us pick out great quality flooring at their display center. We were even able to take samples home to try out under different lighting/times of day. That really helped us make a decision we were comfortable with and excited about. Communication, timelines, information were all on point. When we hit an unexpected issue in the discovery of additional water damage in our home, they were able to think on their feet and help make the necessary changes to the plan. They were busy but always managed to find the time to accommodate our changing situation. The cherry on top was when Jose found an amazing flooring solution to an unexpected issue that we were struggling with in our kitchen. We were faced with the possibility of losing electrical connection for our kitchen island because of a botched job done by the previous contractor but Jose was able to take care of it and still safely install flooring. Lastly, the team cleaned up perfectly after they left. From start to finish, everything went smoothly. The work itself is great quality. Our family is enjoying our new floors - I still can't believe this is my home! We will be returning for future flooring needs and would absolutely recommend them any day. Thank you Jose and Larissa!

My floors came out exceptional. I can't thank Larissa and her team so much. From start to finish…read more she was on time for everything. They even started my floors in the rooms because I was going to have my kitchen done. She made an exception for me because they normally like doing it all together but I wanted it in stages because I was getting work done. How fast they did everything was amazing especially having littles in the house. A week total for my house. every bit of detail was to the "T". They were very professional and very clean which I like because its already hard having remodeling done And we didn't have to pick up after them. Once again thank you Larissa will definitely be using you in the near future.

Both Juan & Alberto worked hard and efficiently yet paid attention to details, which I appreciated.read more

Thought about getting my Bathroom remodeled for years. Looking to renovate my home but couldn't…read morefind a contractor that I felt comfortable with. That's was until I met William and the crew, from the initial consultation he listened to every one of my concerns and ideas. He recommended some tweaks and even came back 4 hours later to speak to my wife about some questions she had herself. After discussing the finances together we gave Arthur's Remodeling a call back and said we would only do the work if William was in charge of the job from start to finish. His guys were clean, polite and verbal about any problems that arose. "Even let me join in on their lunch and told me a bit about their lives". Once the job was completed we did a complete walk through, needless to say my wife and I are very pleased with our bathroom. Planning on doing some work on my rental home here in Orange County and you best believe I'm going to have William, Eduardo and Mauricio to run that project as well. Finding trustworthy people these days is hard but once you find someone that you can work with it's such a peace of mind. Thanks again boys!, till next time.

This review is Loooong overdue! George was so amazing,…read moregreat customer service!! He came to our home to provide an estimate on carpeting our upstairs and staircase and brought samples. He was very communicative throughout the whole process of ordering our carpet to the delivery morning. The two men that installed were on time (actually early!) very cordial, speedy and professional. Did an amazing, clean job! My staircase has never looked so beautiful! Definitely recommending to family/friends! Thank you, to George and the team!

George and the whole team at Carpet Time were outstanding! We needed the carpet replaced in one…read morearea of our house after we had some water damage. From start to finish, the whole process was quick, easy, and transparent, and the prices were fair - no extra or hidden costs. On the day the work was done, the carpet was installed quickly and neatly, and no mess was left behind. I would definitely use Carpet Time's services again and plan to recommend them to family and friends.

Unresponsive, No Follow-up, Stole my money…read more Called Specialist N Flooring to order a box of luxury vinyl to finish floor project. The phone was answered promptly only to be greeted with, "I'm with a customer I'll call you back." I missed their return call about an hour later but they also sent a text message. I responded to the tex with the information on the flooring I needed. He gave me a price and requested that I pay via apple pay and that they'd have the flooring the following Monday or Tuesday. I sent the money and that's the last I heard from them. I never received a call letting me know the flooring came in. I got a hold of a warehouse worker which claimed he knows nothing. Even got a hold of Saul only for him to say he will check on the order and call me right back. Now my calls are not answered. Crazy to think there are businesses surviving out there that do this. Luckily for me I'm only out $90, but damn, who does this? Avoid this company.

Went in to the store a few months ago and met with Saul to come out and measure. He said no…read moreproblem, he could come out the next day and measure. Waited the next day, the next day and the day after that and no Saul. Went back into the store and he recognized me and said he was busy with personal stuff and he would come out and measure. Never showed. Went to the store that last time and he finally came out to my house to measure...never heard from him again. Not sure what happened to this business, but they must not be hurting for money to do my 1,200 square feet downstairs flooring. Will be going elsewhere from now on.

​I cannot say enough good things about Ryan and the team at Hailo Flooring. From start to finish,…read morethey were the definition of true professionals. ​We initially hired them for a smaller project--installing flooring in a new workout room. We were so impressed with their competitive pricing, friendliness, and the high quality of the installation that we didn't hesitate to bring them back for a much larger project. They recently completed a whole-home recarpeting, baseboard replacement, and a full bathroom tile job for us. ​A few things that really stood out: - ​Responsiveness: Ryan was always quick to communicate and followed through on every detail. -​ Punctuality: The team was consistently on time, which made a huge difference in keeping our home projects on schedule. - ​Expertise: We chose Mohawk's SmartStrand Silk carpeting, and the finished result is absolutely stunning. The craftsmanship on the baseboards and tile work is equally impressive. ​It is rare to find a team that balances technical skill with such great customer support. If you are looking for honest, hard-working professionals who deliver on their promises, I highly recommend Hailo Flooring!

Thank you Ryan for following through for the last three months. After nearly four years, my floors…read morestarted cupping through our my house. According to the inspector- it's the moisture in the house (supposedly due to cement slab). Ryan is trying to appeal the fact that manufacturing company has denied my claim. Service requested: replacement of damaged floors throughout house after only 3.5 years after purchasing and install of floors through Hailo Flooring. Quality: quality of the floors is literally trash. Floor is cupping throughout entire house. Value: it is tough to put value on damaged floors... STAY TUNED AS THIS CONTINUES....

I wish I could rate 10 stars. I could not have had a better experience nor could I be happier with…read morethe outcome. Large selection of products and knowledgeable associates asked about what I was looking for and what would work best for me. The manager came out to measure and discuss how the work would be done and go over possible additional charges based on my existing flooring. He provided a quote in a very timely manner and we scheduled the date! They assigned a two man team who showed up promptly on time each morning. The installers were amazing. They took such care in my home and were so respectful and efficient! They assisted with some installation questions I had and got right to work. They were so careful moving my furniture around and I was so touched that they made sure my bed area was cleared at the end of their upstairs workdays so I didn't have to sleep on the couch. They used plastic sheeting to mask off closet and bathroom contents to keep the dust down as much as possible due to the floor leveling process. They set up shop in my garage and at the end of each of the 5 days tidied the work spaces and swept up the garage very thoroughly. F and L..... thank you so much. I know I said it a lot but I really love the excellent job you did! I am so happy with the outcome. I love my floors and give OC Hardwood the highest praise possible!!! My neighbors and friends love the floors and I'm glad I grabbed a couple of business cards because they've been given away to interested parties! My two favorite comments.... What kind of wood is this? LVP!! This looks like House and Gardens TV! My previous cat had passed away November 2025 and I knew I wanted to have the flooring redone before adopting another. They finished on a Friday afternoon and I was able to adopt a rescue cat 2 days later. I do recommend boarding any pets as the work would be quite frightening to them. This was a big deal for me... I am extremely picky and felt such confidence in F and L as consummate professionals as the work progressed. Thank you OC Hardwood! You made my flooring dream come true!!

Had a great experience at this place. Store has a wide selection of floors on display for a very…read moreaffordable price. Jack, the manager, was very helpful throughout the process and even let me take some samples home (the actual sample they show in the showroom with three rows, not the small square box ones you need to purchase at some other places) to compare for free. He was even nice enough to help load and unload them to the car because we came back multiple times. Wouldn't hesitate to come back here again if we ever need new floors, can't say enough good things about Jack and the store.

I reached out to So Cal Woodworks on February 12th to schedule an appointment, and my experience…read morewas extremely frustrating. My appointment was rescheduled four separate times, often last minute. As a mom of 10-month-old twins, my schedule is very structured, so the repeated changes were especially disruptive. I understand things come up, but the lack of reliability was disappointing. I ultimately had to move forward with another company. **Update: After the owner's response, I went back and reviewed our messages and he's correct that there were two reschedules, not four. I appreciate the clarification and understand that one of the cancellations was due to a family emergency. Hope all is well with your mother. That said... scheduling delays, limited availability and multiple reschedules still impacted my timeline and planning, which ultimately led me to move forward with another company. I understand that unexpected situations come up, but reliability and consistency are important factors when choosing a service. Sharing this for transparency so others can make an informed decision.

've been wanting built-ins on either side of our fireplace for a while now, and I finally got the…read morechance to make it happen. After getting a few quotes, we decided to go with SoCal Woodworks, and I'm so glad we did. James and his team were an absolute pleasure to work with: professional, punctual, courteous, and always respectful of our home. James patiently addressed all of our questions and offered thoughtful, expert guidance, especially when we found ourselves wavering over details (who knew choosing the perfect shade of blue could take 20 minutes?). The craftsmanship and attention to detail were truly exceptional. The final result is stunning, and I'm already looking forward to working with them on future projects.

We recently had a bad experience with a different contractor that ruined our floors. They stopped…read moreanswering our calls and we had to live with those floors for a while until we finally found someone to work with that we trusted. Shane and his team assured us that they would be in constant communication every step of the way and they really delivered. They fixed the problem areas and put in new flooring throughout our house. They were very professional, quick, and affordable! We highly recommended them!

We just had new wall to wall carpet installed this week! gotta say we're thrilled. our installer…read morewas Alex very professional. So friendly. the carpet is soft and beautiful and he cleaned up as if he had never been there. I highly recommend So cal Flooring