All ended EXTREMELY Well with my broken well thanks to Frank and Andrew from KPS!…read moreI honestly can't write a more effusive review for this outstanding family owned business. Within 2 hours of my code red call to Frank because we had NO Water and no clue as to why - Andrew was here within 2 hours ( shocking because we live in a remote area of CT and rarely do folks show up on time and in some cases they don't show up at all) to quickly assess the problem, propose a resolution and provide transparent AND fair pricing. Frank and Andrew return early the next morning with all the necessary equipment and removed and replaced the broken pump and had water back up and running to our home by 3 PM that afternoon!!! This was no easy task- the well was literally in the forest, far from our home and the area around the well overgrown so access was tricky and difficult- this did not dissuade them in any way, nor did it drive the price up. The entire experience was a 10 out of 10! Thank you both so much for delivering outstanding service in our dire time of need !!!

Frank arrived with punctuality and provided fabulous service as agreed ahead of time. He provided…read morea thorough evaluation of our pump and water treatment system. He suggested adjustments we can make to improve the efficiency of our water softener. We will definitely be relying on Kosheluk Pump Service for our future well pump service needs.

These guys are very professional and their work is amazing!…read more They arrive on time and are really great at explaining what's going on. They are also neat and and leave your place clean and tidy after their service. They are worth it and I will be using them again if needed. You get a high value and service with these guys and I recommend using them.

Awesome family business with an emphasis on customer care. Water is smooth and tastes great. Better…read moreprices than the local competitors as well.

We had a frozen intake pipe from our submersible well pump. Travis and Chris did an incredible job…read morefinding where the pipe came into the house and were able to get the water flowing again Apart. Barlow is the best!!! John and Nadine Savage

Excellent dedicated professional technicians. company stands by their work and could not be nicer…read moreto deal with.

I needed my very old well pump to be repaired. It's been "repaired" a ton of times and it has…read morealways been sooo expensive. I called them and they returned my call promptly, arrived the next day. They replaced my gauge and cleaned the pressure switch and even replaced my water filter. They cost me a 1/3 of what the other companies charged me for this same service. I will never use anyone else but Tim's team! Thank you so much!

The work was done as requested but at an excessive cost. I would encourage you to get an estimate…read morebefore proceeding.

Very good family owned business in Cheshire Ct. Great integrity and very responsive. They did our…read moreoriginal very deep well and have added a water softener system to our hard water which worked wonderful. I would highly recommend them!

Trustworthy, Friendly, and Responsive! Our water suddenly…read morestopped working in the middle of the night. After being recommended to Sima by our water filtration provider, I called them first thing in the morning. By early afternoon they had someone out to check out our system. I had already resigned myself to the idea that our 21 year old pump had died and was just hoping that it wasn't a dry well situation. The Sima tech systematically checked the whole system to make sure he fully diagnosed the whole issue. He was able to find the root cause was an electrical short. He fixed that and got our water back up and running very quickly. He could have easily told me that I needed a new pump and I would have completely believed him and bought it. Instead, he was honest and charged a very reasonable price for his labor. I couldn't be happier and will definitely be calling once my old pump really does go! You can trust this company.

THESE PEOPLE ARE A JOKE. I had scheduled an appointment 2 weeks ago for installation of new…read moreequipment for today, 10/14. The day of the appointment (WHICH I TOOK OFF FROM WORK FOR TO BE HOME) I decided to call around 9am to get a estimated time they would show up. Melanie said they had some "no water" calls that morning and were running behind. I decided to give them the benefit of the doubt and have them call me back later with a new time frame. Melanie calls back around 12pm saying that they got more "no water" calls and all the crews were working on those calls and they had to reschedule. Okay, I get that having no water is an issue. HOWEVER, you have SCHEDULED jobs....WEEKS IN ADVANCE. If I had a reservation at a restaurant I would get in before people that just walk in. Same concept. People that call in need to wait. Plain and simple. On the other hand, if I wasn't home and the company showed up to do work, they would be pissed (as I am now). Clearly, this company places priority on bigger jobs that bring in the most money. Forget if you have a scheduled job. If something better comes along you'll be pushed aside. Customer service DOES NOT EXIST here. The company needs to better prioritize their crews (if they even care to). Have a team focused on emergencies and one focused on SCHEDULED JOBS. I urge everyone to NOT USE this company. If you feel like wasting your entire day for them to reschedule the day of your appointment, then by all means call them up. I will be finding a different company that actually SHOWS UP

I got a bill for the "free consultation" a month after i decided not to use them for the job.read more

AMAZING! My Well…read morePump stopped working... They showed up with 30 minutes (good luck) and Dennis had a crew out an hour later to replace the entire system. The quote they gave me was fair and honest, especially considering another company gave me a higher quote claiming the pump was underground. Dennis assured me the pump was NOT underground, a very honest admission that saved me hundreds of dollars, if not more! After some problems were discovered in the install process, Dennis and Water Dr worked with me to make the unexpected costs more reasonable. He then sent me a detailed invoice that included a warranty, easing any concerns I might have about future issues. He was positive and helpful throughout, answered all my questions and never seemed annoyed, rushed or frustrated by a first-time well-owning homeowner. Best way I can explain is just Honest, Fast, Affordable and Respectful I will absolutely be using Dennis and Water Dr for all of my well, pump, filter and water needs moving forward.

Do not use them. We have had endless problems after trusting their work. It's caused us to spend…read morethousands of dollars redoing our well house.