I needed my very old well pump to be repaired. It's been "repaired" a ton of times and it has…read morealways been sooo expensive. I called them and they returned my call promptly, arrived the next day. They replaced my gauge and cleaned the pressure switch and even replaced my water filter. They cost me a 1/3 of what the other companies charged me for this same service. I will never use anyone else but Tim's team! Thank you so much!

The work was done as requested but at an excessive cost. I would encourage you to get an estimate…read morebefore proceeding.

AMAZING! My Well…read morePump stopped working... They showed up with 30 minutes (good luck) and Dennis had a crew out an hour later to replace the entire system. The quote they gave me was fair and honest, especially considering another company gave me a higher quote claiming the pump was underground. Dennis assured me the pump was NOT underground, a very honest admission that saved me hundreds of dollars, if not more! After some problems were discovered in the install process, Dennis and Water Dr worked with me to make the unexpected costs more reasonable. He then sent me a detailed invoice that included a warranty, easing any concerns I might have about future issues. He was positive and helpful throughout, answered all my questions and never seemed annoyed, rushed or frustrated by a first-time well-owning homeowner. Best way I can explain is just Honest, Fast, Affordable and Respectful I will absolutely be using Dennis and Water Dr for all of my well, pump, filter and water needs moving forward.

Do not use them. We have had endless problems after trusting their work. It's caused us to spend…read morethousands of dollars redoing our well house.

We had a frozen intake pipe from our submersible well pump. Travis and Chris did an incredible job…read morefinding where the pipe came into the house and were able to get the water flowing again Apart. Barlow is the best!!! John and Nadine Savage

Recommend highly. Had an issue with well water overflowing into our basement due to too much rain…read more Called J H Barlow - our well water system company for years- and they came out twice to try to solve this issue. Found a solution and came out during a snow storm and fixed what was causing the problem. We have used JH Barlow for years- always receiving fair costs, efficient and effective service and everyone who works there is friendly, helpful and hardworking.

THESE PEOPLE ARE A JOKE. I had scheduled an appointment 2 weeks ago for installation of new…read moreequipment for today, 10/14. The day of the appointment (WHICH I TOOK OFF FROM WORK FOR TO BE HOME) I decided to call around 9am to get a estimated time they would show up. Melanie said they had some "no water" calls that morning and were running behind. I decided to give them the benefit of the doubt and have them call me back later with a new time frame. Melanie calls back around 12pm saying that they got more "no water" calls and all the crews were working on those calls and they had to reschedule. Okay, I get that having no water is an issue. HOWEVER, you have SCHEDULED jobs....WEEKS IN ADVANCE. If I had a reservation at a restaurant I would get in before people that just walk in. Same concept. People that call in need to wait. Plain and simple. On the other hand, if I wasn't home and the company showed up to do work, they would be pissed (as I am now). Clearly, this company places priority on bigger jobs that bring in the most money. Forget if you have a scheduled job. If something better comes along you'll be pushed aside. Customer service DOES NOT EXIST here. The company needs to better prioritize their crews (if they even care to). Have a team focused on emergencies and one focused on SCHEDULED JOBS. I urge everyone to NOT USE this company. If you feel like wasting your entire day for them to reschedule the day of your appointment, then by all means call them up. I will be finding a different company that actually SHOWS UP

I got a bill for the "free consultation" a month after i decided not to use them for the job.read more

Everything was great, from the proposal to the actual work that was performed. We received a…read moreproposal very shortly after contacting CTWWS, and the proposal was very reasonable and complete. It came time to do the work, everything was explained to us in great detail, so there were no surprises whatsoever. We are very pleased with the product, very highly recommend CTWWS

I would not recommend. I am a real estate agent and contracted this company to install a radon…read moremitigation system in a home prior to closing based on a high radon level test during inspection. I met the company rep at the property and he quoted a system cost later that day after inspecting the basement and outside of the home. The system was installed two weeks later and the retest came back at more than double the level of the initial test. This company claims they have a warranty to fully cover any system modification to get the levels below 2.0. The company sent a crew back out twice and yesterday said that the slab is too thick for the system they installed, the hole the installers drilled is too narrow and the home is in a flood zone. We knew the home was in a flood zone, but this company never asked about that and did not do any due diligence prior to installation. They are refusing to honor their warranty and are now quoting a different system that is much more costly and will not apply the initial installation cost of their faulty install to the new system cost. As a real estate professional who frequently contracts for radon mitigation system installation, I cannot recommend this company.