Can you tell you how HAPPY I am to not wipe up mouse $h!t on a weekly basis anymore???…read more I'm a huge animal lover married to a vegetarian, so when hubs and I discovered mice in the house, we tried to deal with the problem the way us Madison tree-huggers do: by using live traps and some "alternative methods" we found online. Maybe they're called alternative methods because they're the alternative to effective methods? Hmmmm....maybe cedar shavings and peppermint-oil-soaked cotton balls aren't solid pest control? After literally YEARS with no luck whatsoever, hubs & I finally caved and got professional help. I wish I would've made this call about 4 years ago! I chose this company because it's a local family business, not a huge corporate chain. I also liked that they have a female technician. It means A LOT to me because I work in a male-dominated, very dirty job, and society needs to see more women in these roles. When I called Kwik Kill they were very polite offered to come out the very next day. Bonus points right there. They gave me a very accurate estimate over the phone (another bonus) and arrived in a normal looking hatchback vehicle (BIG bonus). I mention the car because I was a little worried that they'd pull up in a huge flashy van with either a big, bold logo on all the sides, or big mouse ears or 3-D bugs glued to the roof which would inform the entire neighborhood that we have a serious mouse problem. ;D Big sigh of relief there! Our dogs are notorious for catching rodents, plus we have a lot of hawks and owls in our neighborhood. Naturally I was very concerned when I learned that poison was going to be used. Kwik Kill explained that the dogs or other predators would have to eat a significant number of poisoned mice to cause any harm to them, which put me at ease. They explained how it works using SCIENCE & FACTS, not "Eh, don't worry about it." (More bonus points!) They also didn't use snap traps or glue traps, which are particularly cruel and inhumane. Our technician placed the bait boxes in areas where our dogs had zero chance of getting at them. (More bonus points.) Then the tech filled in all the holes around the foundation where a mouse could squeeze into the house. He gave us some info like what NOT to put in our bird feeders. Like I said, we love wild animals...when they're outside. A few days after setting up the bait boxes, we didn't see ANY sign of mice whatsoever. Not only do I not have to wipe up mouse $h!t on a weekly basis, but I also don't have to hide the butter in the toaster oven anymore! I feel THAT confident leaving it on the counter! The worst part of the experience was dealing with the smell that followed. I blame myself and hubs for waiting too long to get professional help. Like I said, we should've called Kwik Kill years ago. Before we called we were catching between 1-4 mice at a time in our live trap, so that's on US for allowing things to get out of hand. Thankfully the smell was kept in the basement, where we only go to do laundry. Hubs & I went through everything looking for the nest/bodies. We only found 2 dried-out dead mice. Just to be on the safe side, we threw them in the trash so that neighborhood hawks wouldn't eat them. Even after all that, the smell was still present a couple days later, even with the air purifier running. Then, like music to my ears, Kwik Kill called to schedule a follow up. I'd completely forgotten that they were going to do that! When Breanna came out to check the traps, I mentioned that we couldn't find any more mice but that the smell was so strong that the air purifier couldn't get rid of it 100%. She explained that the dead mice might be inside or behind our insulation and that's why we couldn't find more. She also said we shouldn't be tearing through fiberglass anyway. I completely agreed with her expert & professional opinion. I work in the building trades and fiberglass is NOT fun to deal with! The 2 mice we found were dried out, meaning no fluids oozing into woodwork, etc. If our issue was with rats, squirrels, or anything larger, I'd suit up and dig through the fiberglass to protect my home. Breanna assured me that the smell would start to go away soon, but in the meantime she set up odor neutralizers, which started to work immediately. I'm not exaggerating-it was like night and day difference! In hindsight I should've called them about this sooner. And because some people can be sensitive to smells, Breanna had the foresight to ask if I was okay with the smell before arranging the odor neutralizers. OMG!!! Could I rave any MORE about how wonderful this family-owned, female-empowering, local business is??? Probably, but I'm hungry and want to make some toast. I'm going to use butter on it...butter that's been sitting untouched on the counter.

Called them about a Yellow Jackets nest, where the little bastard's were getting into my basement…read morethrough the foundation. They killed them, and explained that some larvae may find its way into the house when it hatches. They were efficient, on-time, and pro-active (I would have called again had they not mentioned the larvae). My house is Yellow Jacket free, and the hole has been patched.

local company, nice people. They ask questions and listen then adjust their mitigation based on the…read moreresponses. I use them for mole and vole mitigation after those critters started destroying my yard. I will use them for bugs this year. Rich T is my Technician

From the owner: Guaranteed One-Time Services, Family Business Since 1979, Fast, Effective, Environmentally…read moreFriendly, No Contracts, Licensed and Insured. Services : Mouse Proofing, Pest Proofing, Residential, Commercial, Monthly, Home Protection Program, Fall Invasion Service, Quarterly, Bi-Monthly, Chipmunks, Gophers, Carpenter Ant, Field Ant, House Ant, Pavement Ant, Pharaoh Ant, Thief Ant, American Cockroach, German Cockroach, Oriental Cockroach, Asian Lady Beetle, Bald Face Hornets, Bed Bug, Box Elder Bugs, Centipedes, Mole, Mouse, Occasional Invaders, Pantry Pests, Paper Wasps, Raccoon, Rat, Spider, Squirrel, Termite, Vole, Woodchuck, Woodpecker, Yellow Jacket, Insects : Bumble Bee, Chipmunks, Cricket, Earwig, Fruit Flies, Millipedes, Rodents, Shrews, Exterminator, Pest Control, Bug Eradication, Dane County, Wi, WI, Wisconsin,

Joshua is always promot, friendly and helpful. He is very professional and glad he is our…read moreexterminator. 5 stars

Never answer phone. Was supposed to be on quarterly spraying but they only came once and cannot get…read morea hold of them to find out when they are coming next.

This is a non refundable, you-cannot-cancel scam. Even if they falsify service tickets you are not…read moreallowed to escape charges. They have told me "we just completed service" at your location without stepping foot on the property (I have cameras). The next visit was done within less than 10 min of work being completed and a bill for $129.00. My best option is to pay them to not come for their last visit. Oh, and the bugs have never been worse. don't be an idiot like I was. Stay away. Awful, awful, awful

Brittany manager is absolutely the rudest unprofessional person I've ever worked with…read more They their sales reps come to your door and lie about what you're signing up for, when they perform a terrible service and say that you can terminate that is not true continue to send you bills until you pay them. If anybody would like to reach out to me personally to discuss Brittany has handled the situation please do pest control company signing a deal with the devil! I would give them zero stars, but that's not an option Again, I strongly strongly recommend you do not use this company for anything! There are many other companies out there that are honorable respectable, and have integrity unlike this company.

I was happy to know that poison isn't the recommended go-to to solve rodent issues. Steve provided…read moreexcellent customer service with appointment notifications and onsite. He was professional and knowledgeable. He was able to help me find where the mice were getting in and how to fix the problem.

Excellent and prompt service from Steven. Had a red squirrel infiltrate our house through the dryer…read morevent and after one phone call, had a solution in place to take care of the little guy. Will definitely be telling everyone about the level of service our family received and if anything happens in our house again, Steven is the one I'm calling immediately.

I could not get anyone to schedule a service call. spoke to 3 people. first one hung up on me after…read more15 minutes and an on line survey. second one dropped my call after taking all my information and the third one wanted to put me on hold after 15 minutes of questions because her computer went down. idiots

Batzner used to be a nice, locally run exterminator. They have now been sold off to…read moreWil-Kil/Terminex, Rentokill, a huge conglomerate of exterminators run out of Pennsylvania. Since this merger, I have had nothing but trouble. They continuously notify me that my account is in arrears. When I speak to someone (after 5 minutes of pushing appropriate buttons on my phone), they say, oh yeah, I see your invoice is paid. We won't call you again. And yet, they do . . . again and again. I just received a call from someone to call regarding the invoice and when I called the number they gave me I got a message that that number is "no longer in service." I'm requesting my money back and will find a local family-run business! STay away from Batzner!

We signed up for Weedman service in 2025. There were some problems with the early services, so I…read morecalled. The initial person I spoke with was somewhat rude and totally unhelpful. I asked to speak to a manager. I was told in no uncertain terms; the District and Regional Managers do not talk to customers. The owner does not talk to customers. If you have a problem their phone person is it, whether the issue is addressed or not. Strange way to run a business. I did some research and called the President of Weedman in Orono, Ontario and spoke to the CEO. I shared that her franchisees refused to speak to customers to deal with concerns. The next day I got phone calls. The Regional and District Managers visited my home. They were cordial and appeared knowledgeable. I understood future applications would be adjusted. This year I learned that Weedman would not be continuing our services. We are virtually "red flagged", I guess for contacting corporate and tattling on their customer service. The phone person that shared this said their Regional person would contact me. Of course, "crickets". Recall, they don't talk to customers. I prefer to do business with customer-oriented organizations versus those who's management isolates themselves from pesky customers. It would appear to indicate they do not value customers enough to address concerns.

I have tried every lawn maintenance service in the area. Weed man is the only company who took the…read moretime to assess my problem areas and give me solutions. All the solutions will be done by me. There was absolutely no upselling of services. They provided an email with explanations and links to products that I could use. After they do service my lawn, they call me to make sure everything was done correctly and if I had any questions. I highly recommend.