Liars!! Complete and utter liars! They have this really fancy, "user friendly" website that lists all of their inventory and even allows you to calculate your car payments!! Sounds almost too good to be true?? That's because it is! What they do not tell you, is that not only is their inventory not guaranteed to be in stock, but their car payments are vastly different then what is advertised on their website! So an eight year old basic run of the mill Dodge Ram work truck went from being $20,000 at roughly $350 a month, to being almost $30,000 at well over $500 a month!! " It's our websites fault"! Then for God sakes!! Fix it!! This place needs to be shut down and the owner needs to be in prison for fraud and false advertising! Negative infinite stars! read more

Great experience there. Ryan was the guy that handled the sale of the 2014 Mustang convertible I bought. Very friendly and found a much better % rate than the credit union I am a member at. Thanks again Ryan. Now top down and cruising the roads. read more

Moss Ford Dealership - just had the best buying experience ever! Tyson Lovelady, my salesman, we excellent. I could not have asked for better more friendly expert service! read more

One star because negative 10 is not an option. So this is going to be a long post of this absolutely atrocious business. My mother owns a 2018 F-350 truck. She is going through a divorce and her soon to be ex husband committed title fraud and fraudulently had the vehicle towed from her home to Moss Motors. This dealership agreed to purchase this truck; which had a Tennessee registration and an Iowa title. That should have been the first red flag; but let's continue. When they tried to do the transaction they ran into a roadblock because the thief that stole my mothers truck had his assets frozen; so even though the fraudulent title was in his name; it was not valid. They had to go so far as to have this man bring back the check they had already given him to buy a stolen truck! The audacity and utter incompetence of the people who work here is unfathomable for a professional business! Just wait; it gets better though! When my mother; who is the rightful owner of this vehicle; provided the police with her paperwork and learned where the vehicle was located; her and myself went to get said vehicle. Note, at this point, legally speaking, this truck is a stolen truck. When we got to this dealer; we were met by a Mr Swafford; who ended up being the incompetent person who actually bought a stolen vehicle. So it turns out that this dealer had two keys made(as it was stolen from my mother and she had both keys), a fuel service performed, and storage and "listing" charges that came to about $1100. Mr Swafford actually told my mother; who had already been the victim of her truck being stolen, that he had to have payment in full for these services before releasing the truck; which had been stolen from her. When he was informed that she did not authorize any repairs or service; he stuck to that statement and actually made my mother pay money to get her stolen truck back! Utter greed and opportunistic vultures. Upon my mother having to pay to get her stolen truck back; we learned that this dealership stole things from the inside of her vehicle(valued at around $350). How do I know it was someone at this dealership? Because they had no keys until they made two new ones and the person who stole the truck and had it taken there, has not been in contact with them since he had to return their check; which was before they got the keys made. So, to sum up this entire experience; they bought a stolen truck; got their money back; charged the victim of the crime to get her truck returned; and in the process someone from the dealer stole items from the inside of her truck. This place is an utter mess and are very very dishonest and should not be trusted at all! I wouldn't send ANYONE to this place to get this treatment EVER! I am trying to get her to considering legal action against this dealer; but have not decided yet as to what we might do. read more

Moss Motor - Car Dealers Near Me - South Pittsburg, Tennessee

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I should have known better buying a used Chevy from a ford dealership. I felt, at the time, that purchasing an extended warranty was a wise move due to the many unknowns that can occur with a used truck. The salesman assured me that they would work on it in their shop despite being a ford dealership. The extended warranty cost me 2k plus and I called today to get my money's worth and they sent me to Chevy explaining that they would accept the Ford warranty. I called Chevy and long story short, no coverage. I believe they sold me an extended warranty knowing full well the trouble I'd run into when I tried to use it. It used to be that a gentlemans contract meant something, not any more, stupid me! I want a refund on the warranty read more

Wreaks of dishonesty Moss Motor is your typical small town dealership where they have a good ole boy club... and with that-- comes their rules and their rules only. If my husbands dream truck wasn't there, I would have never found this out. We drove 2 hours for this truck/trade. I got dropped off at the hotel and accidentally left my prescription sunglasses in the vehicle my husband traded in. Cole told me he would mail them out- never did. I called back 2 weeks later and talked to him- he told me he would mail them out when they received "my husbands spare key." I told him I didn't know what that was about-- and he'd have to talk to him about that. I just needed my sunglasses-- I wasn't even there when the deal happened. My sunglasses were just collateral damage. I've called them 6.. SIX times asking for them as I have severe light sensitivity and cannot drive without them-- and they refuse to call me back or mail them to me. Holding someone who wasn't even there or met them's prescription sunglasses hostage is so dishonest and it's downright theft. It's also sick as eyesight can be permanently affected. Cole is willing to steal $200 sunglasses.... What do you think he'll do over cars? Save yourself the headache and go somewhere else. I promise you other dealerships not only have cheaper prices- but better salesmen too. read more

I've bought quite a few cars over the years and bought a Ford Flex from here today. This was the best car buying experience I've ever had. I wouldn't have come here but I found the car online I wanted and made the 45 mile drive from our Ooltewah home. I now realize this was well worth the drive. Tyson came out and greeted me by my name-I had emailed him about the car the day before and told him what kind I wanted to trade in. I was very impressed that he called my name when he saw me looking at the car. He let us test drive the car without riding with us or making a photo copy of my license-I couldn't believe that. Tyson was so laid back as well as the finance manager. I really feel confident that they gave me the best deal that they could with zero pressure. This was a great experience. read more

Bought a Car from Moss Motor Co *Online* - FABULOUS!!!! If I could give 10 stars, I would!! I am in Atlanta and found a used car on Autotrader that was located at Moss Motor Co in TN. The car was exactly what I had been hunting (loaded Flex), appeared to be flawless and was offered at a very fair price - certainly was a fair price IF the car was as flawless as the listing described!! Keep in mind, I am a picky buyer and have *never* bought a car 'sight unseen'...it scares me!! I didn't have the schedule flexibility to drive 2.5 hours to see the car, so I called the dealership to find out what my options were in kicking tires, negotiations, financing, and purchasing *from out of town*. I don't want to be the first out of town buyer they've seen and go through a 'new process' where everyone learns along the way. Well, I probably should have bought a lottery ticket that day because I was on a LUCKY streak - I was connected with Ben Bumpus in sales, he knew EXACTLY what to do and he took AMAZING care of me!! He patiently answered all of my questions and even offered, "Mr. Williams, I understand your concern and will inspect the car for ANY big/small issues we may have missed on the listing, take it for a test drive as if I'm buying it myself - and I will call you right back in a few minutes". He did. There were no issues. Half a dozen clear/concise emails between Ben, me, and the finance manager, and we established a purchase price, scheduled delivery, and negotiated finance terms! No surprises. No games. No BS fees. The next day, my car was delivered and it was EXACTLY as Ben said it would be - flawless!! It was everything I had hoped for on every level: a GREAT car at a GREAT price with the best/easiest buying experience I have ever had!! My future car purchases will START with Moss!!!!! Thanks Y'all!!! read more

Absolute worst car buying experience I have ever had. They wanted nearly a grand over NADA for their car, offered nearly 2 grand less than the average NADA trade for my vehicle, and would not budge on price. I honestly have no idea how they stay in business treating people like that. read more

This dealership is a true pleasure to deal with and was definitely worth the 13hr drive back to CT! I was searching the country for a very specific 2014 Ford 150 Raptor and was lucky enough to come across these guys in TN. My salesman, Ben Bumpus, was extremely responsive and honest, and even picked me up at the airport as I was coming from CT. Everything he told me about the truck was 100% accurate so there were no surprises when I arrived. I also met with Steve Moss, the owner, who made the effort to track me down and welcome me to TN. A truly professional dealership which I would highly recommend to anyone looking for an honest deal on a great car or truck! read more

Moss Motors was one of the best car buying experiences I have had in a long time. No pressure at all, my salesman was Ben, very professional and cared about my needs. Clay Moss went above and beyond what any dealer would do! Thanks Moss Motors, my family will return again when we need another vehicle! 2009 Ford Flex limited read more