I had flowmaster 40's put on my Lincoln mk Lt. I wanted something subtle and Michael said " trust me you'll like it" they finished but did not call me and the end result sounded factory. As far as I'm concerned they ripped me off by $350. Fkng a holes. read more

Went to maxi in red bank over the thanksgiving week while out of town and needed a new water pump. Upon initial contact the gentleman was nice and worked me in since I was close to the shop. When I arrived the gentleman at the front desk was bothered by the fact that I was dropping it off and once I told him I had already spoke to someone that was going to get the car in and do the repairs, he reluctantly took my keys. My wife calls to check the status 4 hours after drop off just trying to come up with a game plan as we were over 500 miles away with no other transportation. The gentleman the. Told her it would be close to closing or a little after, so I got there at closing and buddy that mechanic didn't even let me finish speaking before he started being a complete jerk. The family that took me to drop me off, went in with me and left just as floored as I was at the way they began speaking and treating us. The morning after picking the car up at 10pm the night before, I checked the pieces under the hood to find everything they touched had been broken that was brand new when I dropped it off. Was finally able to speak to someone after providing proof from a local to me repair shop that even stated the issues were a result of the damage. The establishment refunded me for the labor cost that we paid to have them screw our car up and then had the nerve to blame everything on the mileage of the vehicle and my rudeness was the cause for the issues we are having. I requested they pay for the damages they caused to my vehicle and they have ignored me since then! I would not recommend this business to my worst enemy. They are a joke and will come up with every excuse to not be held responsible for their crappy work. I have pictures of everything and if I could post them here, I would! Beware and ask around before using them because I have already heard of two local people that I know of in the last little bit that have gotten their vehicle back messed up and they refuse to fix the issues they know they have done wrong. This place is a joke that preys upon honest people that need car repairs! Don't use them!! I understand everyone has things going on that can complicate their day or make for a long day but that is life and no excuse for poor service and work with no quality at all. read more

I came in last week and was helped by Steven. Not only did he solve my problem, but he even gave me a quick lesson on how it worked. I can't express enough how the guys here are 5 star in quality of service. I'll never take my car anywhere else. read more

Maxi is an honest mechanic that won't up charge or up sell you on anything that isn't needed! Took my wives Honda Fit here after the engine light started flashing and entered limp mode. They were able to diagnose the problem, get me a solution and have it running like new in 3 hours! Randy was able to talk me through the entire process, he was professional kind and honest! Will definitely be taking all our vehicles here for future maintenance and service! read more

The general manager and his service tech, Patrick, or amazingly kind. They explained everything to me.

Wow Thank you Maxi Auto Service, on Dayton Blvd! And especially Randy! You guys fixed and resolved my issue with my F150 97, alternator/battery. After I struggled with this myself all while on crutches and broken foot. I did not have the training nor the time to troubleshoot my electrical issues. Back in Feb of 2017 my trucks battery kept dying, so went and exchanged it and had the alternator checked. Then in the beginning of August it happened again! Dead battery! So at this point with me on crutches I was looking at tracking down the issue, with all the info I had I was to assume some sort of parasitic draw issue in the electrical system. Which means a very boring and tedious job of tracking it down. Needless to say I went with the better choice of referring to Maxi for help and assistance. Come to find out it ended up actually being the alternator! Randy quickly resolved my issue and also realized I had replaced the alternator recently, due to this he swapped it out and the truck started up just fine! First try. And then was nice enough to watch it for a couple of days and make sure it truly did resolve the problem! Which it did... To me, I am very thankful, not only for the resolution but the extra mile in customer service! With my background of 15+ years of experience in the customer service industry, that is how you do it! And keep customers coming back and them referring others to this location! Thank you again Randy and Maxi Auto Service Team for your time and help! I will definitely return next time I need professional and honest automotive assistance! J. McKinney read more

Took my husbands car in to find out what a noise was and they were quick & efficient and charged a very reasonable price. The customer service here at this location is top notch!! Randy has finally restored my faith in "car guys", at least at this location :) My husband & I both trust him to be fair with his pricing and honest with what he says we need. THANKS SO MUCH FOR EVERYTHING! We're taking our Subaru to them next week for front & rear brake pads. If we are trusting them with our Subaru then they have to be trustworthy because my car is kinda my baby LOL read more

Customer service is top notch. Randy was a big help providing me options for my car repair. I appreciate everyone at Maxi and will definitely be back! I refer all of my friends to Maxi on Dayton Blvd. read more

If you are having anything welded save your self the trouble and don't go their I got 200$ exaust tips on my car I take to car shows they complete ruined them by piling up the weld instead of using a reducer worst welding I have ever seen I had to buy brand new tips and have taken elsewhere to be fixed really let down they would even let that go out the door read more

I had a brake light out and brought my car in this morning. Just about the time I got home (I walked as they're less than a mile away) I got a call saying it was ready, so I walked back. When I asked Dominic how much I owed him, he said nothing. "I have to pay you something," I said. "It was just a bulb," he said. "Come back again when you need more work done." "I'll give you a 5-star review on Yelp this time, then," I said, and so I am. And it looks like I'm not the only one. So if you need your car serviced take it to Maxi -- though if it's more than a bulb you might have to pay:) read more

Got a great recommendation to come here and I'm glad I did. They knew exactly what was wrong with my car just from me poorly explaining it over the phone. I dropped my car off right when the opened and it was finished around 12:30 pm. I was super impressed with their knowledge, efficiency, and kindness. read more

I spent over $600 fixing my car and they did not fix a single problem. Asked them to fix my turn signal bulb and they did not. Asked them to replace rotors and breaks. Did not. Had to take my car back to a shop a couple of weeks later and have all of these things serviced. Poor, horrible quality establishment. Scam. read more

All I have to say is Bravo! These guys know what they are doing. They can do anything on ANYTHING! I really appreciate the level of communication and also the price ! Why would you EVER in a million years take your car to the dealer in the Red Bank Chattanooga area when these guys are around!? Creme de la creme of service! THANK YOU GUYS I WILL BE BACK!!!! read more

Today I bought a new muffler and took it to this shop right at the time it opens, which is 8am. I was planning on getting my muffler put on my truck. The workers were extremely rude and they had terrible customer service. They said they would call me when they looked at the truck. After about 7 hours I decided to call, and the man who answered was yet again, rude and said they hadn't even looked at my truck yet and wouldn't know what time they would be able to. It is almost 3:30 now and I still haven't received a call from them. I definitely wouldn't recommend this place in particular if you are an advocate for helpful workers and you want repairs on your car to be fixed in a timely manner. (I didn't mean to rate the place. It doesn't deserve a single star). read more