Called around to see about buying disposable lenses for my teen who left his at home when we were visiting Mpls, after going to Target and Walgreens and not being able to find them anywhere, and this store was fantastic - answered the phone, found a creative solution, and while an order would have taken too long, offered us some free sample lenses in the exact px needed, to tide us over. Truly wonderful, and kind. If we lived here, they would have my business for life. read more

Josh fixed my glasses for free, and I really needed them. Nicest guy. Took him 10 minutes. They have nice frames there, too.

We were only visiting Minneapolis when we had a small vision issue with my minor child. I called Moss Optical and the staff was very understanding and helpful and they helped sort things out with us in no time. If I lived here, they'd be my primary optometrist! read more

I have gotten my prescription glasses from lenscraters for over the last decade and was about to do the same thing this time but decided to explore other options and although it was a process it sure was worth it. I randomly strolled into Moss Optical one day and was pleasantly greeted by Kelsey. I knew what type of frame and style I wanted, and she helped me sort through some options. By the end of my encounter I found some solid options. I took pics and saved them on a list of prospects. After much deliberation I finally decided on some chic frames from Moss and definitely love them! read more

Moss Optical - Optometrists Near Me - Minneapolis, Minnesota

Fantastic service- friendly, helpful, professional. Highly recommend working with the super nice people at Moss Optical. Its always nice when you can meet the owner and he shakes your hand, clearly prides himself on the great team of people he has surrounded himself with. Its worth the trip to the second floor of the LaSalle building! read more

I needed a quick fix on my glasses, and I have not been a customer here before. The men were so kind, and fixed & cleaned my glasses, no charge! Highly reccomend. read more

Revolutionized my relationship to my glasses. Kelsey provided a thoughtful, and personalized select of frames from my go-to traditional style as well as more edgy and artsy ones for me to choose from. She gave sharp and useful feedback about how each style worked with my face and aesthetic until we narrowed down some options. I absolutely love the frames I got. They have changed my relationship to glasses. I only wore my old pair round the house and contacts during the day. I want to show these babies off and wear them often. Thank you! read more

I was referred to Moss Optical by a co-worker when I asked where she got her new glasses. I had just had an exam, and didn't like anything they had to offer for frames. Moss Optical had so many AMAZING styles that I had no idea where to start! Thankfully Mr. Moss took the time to pull styles that would fit my face and coloring - from somewhat conservative to very contemporary. There were so many great styles that I had a hard time deciding. I ultimately purchased 2 pair of very different glasses, and could NOT be happier. They look great, and fit great! If you are looking for glasses that are more "boutique" - not what you see everywhere - this is the place! And you can't beat the personal service! read more

With a few short gaps due solely to changes in insurance, I've been going to Moss Optical for over 25 years. Kevin and team always go above and beyond in terms of service and quality. The lenses here have been of the highest quality I've found, and they have an amazing selection of frames - from office to sport to creative to downright whimsical. On my most recent trip(s), I had to replace a pair of long-loved frames and was having a really, really difficult time. Brenna displayed ungodly patience through the whole, multi-visit process helping me find the perfect balance between office and fun. I couldn't be happier, and can't recommend them enough. read more

I've been using Moss Optical for twenty years or more. When I went in after the first several years to get a new pair of glasses with a new prescription, I told owner Kevin Moss that I wasn't sure if I should be using bifocals or regular glasses. He said to try the bifocals and, if I didn't like them, I could return them for a free replacement of the lens. I was surprised, as my lens cost more than $200. So, I went ahead and tried the bifocals. I wasn't happy with them. I went back for the free replacement. I told Kevin at that time, "Are you sure you want to replace them for free?" He replied, "As long as you keep returning to us, yes." So I had the replacement done. And I've kept going back to the business ever since then, quite pleased with their work, their attention to detail, and their classy businesslike approach to every customer. They've done replacements and extras for me several times, as I have a tendency to lose my hard-to-see, wireless-frame glasses when I'm travelling. I've continued to be pleased and impressed with them. I consider them easily a five-star optical business. read more

I had a wonderful experience with Moss Optical a couple months back while ordering a pair of near-sighted glasses with anti-reflective coating. Before, I had headaches for weeks from working constantly in front of a computer during my consulting job. While reading materials up close was not a concern for me, the reflection from the computer screen was really affecting my overall health and disposition to do my work. Kevin was very kind and patient with me while he answered the many questions I brought in on the type of lens to be used, prescription, prices etc. I don't think I'm the easiest of customers because I had done a lot of research and wanted to make sure I was getting the best deal. Finally, his helpful disposition put me at ease and I bought the full package, near sighted Crizal Lenses, with Blue Ray coating and a stylish frame. While these took a couple weeks to come in (it was a special order), Kevin was in constant communication with me about the status of my glasses and offered me a reasonable price. He also followed up to see how I was feeling within a few days of trying the new glasses. My headaches are gone, I use my glasses for driving, especially at night and for the computer screen. They have a very slight yellow tint, but that doesn't bother me. I'm so grateful we crossed paths. My highest recommendation goes out to Moss Optical and the very professional and thoughtful staff who work there. read more

Nice options for glasses. Stuffy environment. The owner treats customers as though he's doing you a favor to allow you in the place.

Super friendly and welcoming staff! I'd flown into Minneapolis only to realize I'd forgotten to pack my contact lenses; the staff at Moss was quick to help when other optometrists turned me away. 100% recommend to anyone in the area! read more

I needed a new eye doctor after moving back to Minneapolis. Found them from my insurance co. and after checking yelp (of course) had to come. The staff is really kind, the appointment was on time and quick, I got help picking out the cutest glasses and they were ready in a day. A day! My contacts came shortly thereafter. I am really happy with the level of service I received. Great selection of glasses and helpful staff makes this a great place! read more

I had a very bad experience here. The optometrist gave me an incorrect prescription and I have never been able to use the over priced glasses I got. I brought my 3 year old pair in and they verified that those were stronger and better. They would not do anything for me. At the least they should have offered to replace the lenses free of charge. You will be better off going to Lens Crafters. read more

I broke my glasses a few months ago and was in desperate need of a new pair. I had been to Visionworks and disliked every single pair of glasses I saw. I wanted something with a more modern look and statement then they had to offer. Luckily, Moss Optical was right around the corner! At first I started trying on frames by myself and was feeling kind of utterly lost when a man that works at Moss stepped in, making suggestions and showing me what frames were best suited for what I wanted and my face shape. I'm sure I was a very difficult and indecisive person to work with, but he was nothing but patient and helpful. I eventually found what I thought was the perfect frames (thanks to the mans suggestions) and was able to walk out with new glasses the same day! FYI Visionworks told me it would take atleast 10 days to make a pair of glasses ready for me!! Once I got home and looked at the man's business card I realized I was helped by Mr. Moss himself! Needless to say, I couldn't believe the wonderful costumer service I received by Mr. Moss! I get so many compliments on my glasses (their NW 77th brand) and I've even recommend Moss Optical to many a stranger who complimented my glasses and told me their complaints about their own glasses or optometrists. Never go to Visionworks, always go to Moss Optical! read more

A coworker recently referred me to Moss Optical and Dr. Diamond, and I am so pleased she did! After I explained to Dr. Diamond that all my past prescriptions were only just "ok" and my corrected vision wasn't as clear as I'd like - he spent extra time with me checking and rechecking, setting me up with new prescriptions for glasses and contacts, and for the first time in 30+ years I feel like I can see well with *both* eyes. I also got new glasses, with Tamara's assistance, and I am thrilled with them - she showed me nearly two dozen frames, the majority that suited my face so well - it was hard to choose, but I now have a very comfortable and super stylish set of glasses. That's not all! My nearsightedness usually means I end up with heavy thickish lenses, but between Tamara's recommendation and the technician who worked on my new glasses - they are light and so much thinner than any pair of glasses I've ever had. Finally, I was also very happy with the higher tech options they have for eye exams - which meant not having to get my eyes dilated. It cost a little more, but so worth it for me to be able to actually see and go back to work afterwards. read more

I've never purchased glasses or had an appointment at Moss Optical because my insurance wasn't accepted by them....that being said over the past 3 years I have stopped into Moss Optical for adjustments and to purchase lens cleaner spray. I've had exceptional service when I needed an adjustment for my frames. Some places won't even take a look at your glasses if you didn't buy them there which is really awful if you know the pain that pinching or loose glasses can cause. The store is well lit and much nicer than a Vision World, plus their selection of frames is more boutique. read more

The whole team was fantastic to work with! Kevin Moss made my transition from glasses to contacts pretty seamless. Dr. Diamond did a great job and my vision is now somewhere between 20/15 and 20/10. Absolutely no snags in the entire process! If you really want to go the extra mile at your next checkup, I would recommend going for the Optos scan as an alternative over the pupil dilation drops (it costs just a little more). Who really likes those drops any way!? read more

Terrible! I got an eye exam and purchased glassed directly from Mr. Moss but because they were poorly manufactured the bridge was always loose. We tried a new pair but had the same problem, so I request a refund which I got without too much push back. HOWEVER, a couple years later when I tried to schedule an eye exam with the same optometrist, I got a call back from Mr. Moss, questioning why I wanted an exam clearly suggesting my business was not wanted because of the glasses I returned years ago. Don't let his mild-manner fool you. He is spiteful. I was not even interested in new frames (I would have just gotten new lenses if needed). I wanted to see the optometrist, because he noted something about my eyes that other optometrist did not mention and I wanted to see if he thought the issue was still there...one of those things you watch over time. I hope his optometrist appreciated him running-off business and potential putting eye health at risk. Sad! If everything works our perfectly for you, things may be Ok. BUT if you have any problems, watch out. Businesses should be judged on how they handle issues. Moss Optical failed in the most spiteful way possible. read more

I love my new glasses, perfectly selected and fitted for me at Moss Optical! Randi and her staff were lovely to work with, everyone was friendly and professional from start to finish...and I have never looked better! I highly recommend this company. read more

Dr. Diamond is amazing! Takes time to explain everything & answers questions with patience. I have purchased Warby Parker frames in the past, but came back to Moss Optical because of their great customer service & attention to detail. You get what you pay for & as my Rx now includes bifocals I needed to be sure they are perfect. Would highly recommend! read more

I go here for contact lens exams, in my 25+ years of wearing lenses, I've had the most thorough eye exam and contact lens fitting here. Dr. Diamond spent over a month fitting my highly astigmatic/ myopic eyes with various trials just to get the right fit with a product that my insurance would pay for. read more

This optical in the skyway level in downtown has top notch service with awesome people working there. They really took time to find me the right pair of glasses and utilized the shape of my face to get the best looking ones. The honest family run business is very helpful. read more

So, I was looking for a new eye doctor downtown (close to work). I came to yelp for help, and was not let down. I ended up giving Moss Optical a try, and boy, was I impressed. They were a great team, and helped me in my quest to find new glasses, update my vision, and I feel GREAT! Thanks Dr. Moss and Team!!! Convenient, quick, professional and friendly! read more

I have been going to Moss Optical for many years. They are a wonderful bunch of people and the service is always top notch. The doctor is amazing! The staff is very helpful and friendly! If you are looking for glasses they have a wonderful selection. I am always drawn to the Seraphin collection (and bonus it is a local designer). I just got a new pair last week and they are the most comfortable glasses I have ever purchased. Thank you to Moss Optical!! read more

I went to see Moss Optical when they first opened up just to give the business some money, Then Moss got to big and would not except my insurance. So I just left them. It was like I just didn't matter anymore. read more

I have been going to Moss Optical for eye exams for six years. Dr. Diamond has always worked tirelessly to find the right contact lenses for my complicated prescription, and I have also been extremely happy with the quality of several pairs of glasses they have made for me. Moss Optical is a family-run business that clearly cares about doing things right, and I can't imagine going anywhere else. read more

I recently moved to Minneapolis and asked a co worker to recommend an Eye Dr. Downtown. She raved about Moss Optical, and so I decided to give them a try! I have been so impressed with the care everyone there has shown me! I initially got a new prescription and Kevin helped me pick out the coolest new glasses! I get compliments on them all the time! They have a great selection in all price ranges! I recently decided to see if I was a candidate for contacts, as I would like an option for going without my glasses! They were just as helpful with this, and I am not an ideal contact patient, being far sighted and near sighted! They helped me with a test pair of contacts, and Tamara took an hour to show me how to put them in and take them out! She did such a great job, it is easy for me after only a week of practice! The entire team is really thoughtful and caring! I highly recommend! read more

I just met with Dr. Diamond at Moss Optical. I was having some issues with one of my eyes and haven't gotten a new eye doctor yet since I moved. They were able to squeeze me in and perform an exam. I liked the office; it was very clean. The staff was nice and helpful. Dr. Diamond walked me through everything, explaining what different things did and meant. He was thorough without doing stuff that seemed unnecessary. When I'm ready for my next annual exam, I think I found my new eye doctor. read more

Very thorough eye exam. Had great service picking out and trying frames.they were very patient with me as I'm picky. Had some styles I had not seen before. Discovered this place walking through the skyways at lunch. I'll be back to spend my FSA balance in December read more

Worth traveling 300 miles to go to Moss Optical! I've been going to Moss Optical for over nine years and have yet to find an optical shop that delivers as well as they do. The first time I went to Moss Optical was in 2006 when I lived in Minneapolis. The optician who helped me pick out a frame did so with fantastic precision and professionalism. I simply asked him to find a pair that would work well with my prescription & face and he took it from there. He was particularly good at finding some frames that I would have never chosen on my own. I've had my most recent pair of Moss glasses for over six years and not only are they still in style, I still get compliments on them. Just a couple days ago, I was able to walk in, ask for assistance and work with an optician to help me find another "right pair" for me. She selected a handful of frames and I tried on the ones I liked. In less than 30 minutes, we narrowed it down to a few finalists and asked for additional feedback from another Moss teammate on which looked best. We all agreed on the same pair and that was that. I've tried multiple optical shops and even used online services that allow you to try on glasses virtually with a personal photo. To this day, I haven't found an optical store that comes close to beating Moss Optical in terms of quality, professionalism & long-term trends. Needless to say, I'll be returning. read more

Moss Optical is an excellent place to get glasses. They give a first-rate product and first-rate service. I received the best ever eye exam from Dr Alan Diamond at Moss Optical. Dr. Alan Diamond is an superb, very skillful optometrist. I cannot say enough good things about Dr. Diamond and Moss Optical. Dr. Diamond takes extra time with patients, is very thorough, very patient, and explains in detail when asked questions. This resulted in getting two excellent pair of glasses. Kevin Moss, the owner, is great too, and takes extra time to assure that you are satisfied. I highly recommend Moss Optical. read more

Moss Optical has been my go-to business for 20 years! Kevin Moss, Dr. Diamond, and the entire team continue to impress me with their personalized service and recommendations. I can't say enough about how great everyone is. Thanks! read more

I came here looking for new glasses, after not liking the selection at a few other places. I described what I was looking for, and Tamara knew exactly the pair for me. The color they had in stock wasn't quite what I wanted, so Tamara ordered 2 different colors for me to try. I came back when the glasses arrived and picked a pair. My new lenses then arrived within a business day and the whole processes took only a week. I have been very happy with my new glasses and the service at Moss Optical! I would definitely go back. read more

Thanks Kevin, for my "computer focused" glasses. They came at the best time. I was doing General Ledger entries, with bank statements on the desk and G L transactions on the computer screen. It was very comfortable to go from paper to computer and back, without any focusing eye strain. I simply love the new glasses. Thanks again, Larry read more

I just picked up two new fabulous pairs of stunning eye glasses today, of which I am super excited about. As usual Kevin had an awesome selection to choose from and was very patient and helpful in finding small and super stylish frames to fit my face and personality. Kevin, Dr. Diamond and the entire staff are top notch! I highly recommend Moss Optical for their professionalism and incredible customer service! read more

I could not be happier with my experience at Moss Optical! The staff is so friendly and genuinely wanted me to walk out with the perfect frames for ME. They have unique designs and were very helpful and patient in helping me choose the look I was going for. I am happy to support their family owned business of over 70 years. They took my HSA card for payment which is always nice. I will definitely go back! read more

the service here, especially of the senior mr moss, is incredible. i needed three sets of progressive lenses till i could see adequately. they attended to my bother without complaint, indeed with the greatest courtesy and professionalism. i highly recommend moss opticals. read more