I was a customer under Mosso Insurance for almost two years and only ever had one request from them - to help me with closing out my account based on having to move. I was met with zero help and told to call the insurance company myself and then was hung up on. Do not go through this company. read more

I have tried to get ahold of Michael (I have called 4 times) regarding my policy which he is most familiar with for almost 3 weeks. I also requested a document (I have contacted them 5 times about this) from them and I feel they have put me on the back burner. Update: Michael has been awesome and has since then fixed the miscommunication between him and I. His rates are twice as low as everyone else btw. read more

Awesome guys to work with! They did their absolute best to find me the best deal possible for me, and succeeded! Lowest car/renters insurance I've ever paid. If you're looking for quotes get one from them. read more

I've had insurance with these guys for a few years. They are always available and very helpful!

I switched over to All State with Mike Mosso about a year ago. He increased my coverage and lowered my premium cost after being with my previous insurer for 5 years. Great value and great service! read more

Since my last review a few weeks ago the situation has been resolved and the amount they said I owe was taken care of. I have renewed my policy for 6 months and expect that I will receive better service. My questions are answered and issues are resolved. read more

I have had auto insurance with Michael for two years and he has been the easiest, personable and friendliest auto agent I've ever had to deal with. I tell him what I need and he has always been quick to get it done and get back to me with good fair rates. Even when it was time to add home owners insurance he was there and did all that needed to be done with my mortgage broker. I didn't have to do a thing but sometimes communicate a message. And If he isn't available there was always someone in the office that I could talk to. Even when I had to move to another state he helped me find another agent! I appreciate all his work and help! read more

So far Mike has been great. Everytime I call I get an answer. Never not been called back. Anytime I have a question it is answered immediately. Thank you Mike for your service. It has helped and I appreciate your work. I have no complaints. Not to mention I was insured for a great rate even with my not so great drive speeding history. Thanks again Mike. read more

Went with Mike initially because he was acquaintances with my boyfriend but stayed with Mike because he's always willing to work with me on rates and is determined to keep us as customers. So far so good! read more

I am/was a fan. I went with M. Mosso, Allstate Auto and Renters policy. I was very happy with Robert Mosso's service. He saved me money, and Robert was available by phone nearly every day. I was disappointed when I found out Mosso was not with Allstate any more. I received no parting letter and not given a choice in which Agent would take my policy. Since then my rate has gone up about 13% and my Agent can't seem to return my calls or send my an email even. How can I find Robert Mosso, and are you still interested in the little people? Please, and thank you. read more

quick, easy and excellent customer service. Thanks for bring there on the weekend! Robert read more

Not impressed. Not thrilled. Not recommended. As shown in prior reviews for this agent, getting him to communicate with you is horrific and clealry something he is not motivated to do unless there is a negative complaint left on Yelp as the prior reviews suggest. It seems 3 our of 4 prior Yelp reviews were complaints later updated once Michael decided to provide services insureds expect to receive from their agents. Oh, Micheal is great when he wants your business. Almost even communicative; but, once that policy is in place he has a certain way of making you feel insigniicant. If he is so detached from his clients on a day-to-day basis, I shutter to think of working with him when a claim is involved. I came home to a cancellation policy for moss on my roof. No courtesy call from Michael, no explanation; nothing; just a cancellation notice from Allstate???? Instead, he let me sweat it out until he sent an email more than a week later explaining it is typcial of Allstate and could be resolved with a receipt for moss removal. When I contacted him to find out how long my current policies were paid up through, he was was clearly inconvenienced by my inquiry and went as far as labeling me as having higher expectations than any other client he has had. Really? Letting me know the date my polcies are paid up through is kind of your job. Wait, it is your job! But, to him, it is about getting the business and then maintaining it with the least amout fo work without communication or the courtesty of a timely call back or email response. I, again, refer you to prior Yelp reviews. My experience with Micheal lost him, and as a result, Allstate an insured who carried an auto/homeowners/umbrella policy with them. Client's don't want to feel like they are insignificant and/or an inconvenience when they have needs let alone told their expectations are unreasonable. Of equal importance, Michael represented my my airbnb renters were covered by my homeowner's poiicy under "boarders;" however, when I called several other Allstate agents to give them my business because Michael's services were unacceptable, I was advised Allstate does not cover airbnb guests under homeowner policies. So on top of everything described before it appears I was paying for a policy which didnt cover what he represented it did. And, before i finish - I should mention: Michael won't repsond to you timely; but, you can expect to be spammed DAILY by Allstate with their promotions. I literally had to beg to get off the spam list. Based on the above, you can image how easy that was. I was afraid to mark emails as spam in case Allstate had a legimate message for me. Ha! Not with this agent. There are other insurers/agents out there that can sucessfully take care of you needs in a way that makes you feel signifcant and apprciated. In my opinion, Michael is not one of them. Two starts because at least I had some coverage and after leaving message after message or email after email - he finally did contact me. Sigh. read more

Michael Mosso and his team took over my family's insurance needs several years ago saving us over $800 per year and even increased our coverages:) This was a substantial savings to our family yet the primary reason we switched is because of Michael and his team taking extra good care of whatever it is we needed from a customer service standpoint. They are always there to answer our questions and take care of business. No matter how big or little or type of insurance needs you may have, I highly recommend you call Mosso Insurance because they will earn your business!!! read more