I would highly recommend this hotel for future Naval graduate families!…read moreAli was a huge help in planning our route to base with extremely helpful tips and tricks! I was beyond overwhelmed and he was so helpful and made the entire process simple! The rooms were clean- we aren't talking 5 star resort, but you can tell they take pride in what they do and it was comfortable and clean. My kid graduated and they were very accommodating and with last minute add of a room. I travel a lot for work and customer service is key! I also had a great experience with Chad on the phone, who was also very helpful and patient! I again recommend this hotel!

The Hampton Inn made me feel so welcome to be here. We stayed here while in town for the Harry…read morePotter Forbidden Forest Experience. Of course I forgot something. About 10 minutes later I received a text from the front desk manager Sabrina. I was able to pick up what I needed from the front desk. You can charge snacks to your room, and it will be deducted from the deposit. Convenient means a lot to most, especially me. The breakfast was delicious!! A nice wide variety of meals for all diets. The oatmeal with almonds looked great but not my choice this morning. Spacious dining area. Friendly kitchen staff ready to assist. There is also a Wendy's in a safe walking distance day or night. Thanks Sabrina Nicole four showing great leadership in your Inn. It shows through the staff. Keep up the good work.

Rustic and Lodgy vibes here! Staff were very friendly and welcoming throughout the property. Our…read morerooms were clean and comfortable. Loved the feather pillows I had in my room. Like many other reviews indicate, the hotel could use an upgrade in the rooms. Carpet and doors feel dated. As does the HVAC which is loud BUT I like white noise like that when sleeping so I actually liked it. For what the room cost was for our stay it was a great deal I would totally stay here again.

DoubleTree is usually our go-to in Chicago, and this was our first time staying at this location…read more The hotel is huge, with a large parking lot and building, but the moment you step inside, it feels a bit like walking into your grandparents' house: rustic, with a faint musty smell. The front desk staff was friendly, provided us with physical key cards, and directed us to the elevators. Our room felt clean but dated, with old carpeting and a few towels missing (which the front desk quickly provided). The biggest downside was the air conditioning; it was extremely noisy even on low fan and kept us awake. When we mentioned it at checkout, we were told the hotel is scheduled for renovations next year 2026, so hopefully, quieter A/C units are on the way. We did get a burger at the Karma pub which looked modern.

False advertising-- specifically booked this hotel and paid more money to be able to use the pool…read more. the manager initially said that the heater had 'just' broken but then slipped and said that it broke a week ago. On a positive note, the room was clean.

Great Location! Quiet, Clean, Comfortable and friendly staff. I stayed there to be near family…read moreand will definitely stay again.

It's Waukegan and while it's right next to a casino and close to restaurants, there is a banquet…read morehall right next door. It'd they are having an event you might have loud music, patrons or other disturbing noises in the evening hours. Rooms are clean but you can tell the stairwells and carpet are starting to show wear and tear. The reason for the star is because employee turnover seems to be high (red flag) and the manager has a pompous attitude. I complained about a difficult/confusing check in with a mobile app and unregistered guest and he wrote me a novel of a response. Couldn't even be bothered to read all of it... when someone shows you who they are, believe them. Stay at nearby hotel and if you like the brand there are two others within walking distance to this hotel.. which is unfortunately being run by a true bootlicker for his vacation perks.

Amazing staff - Trina, I'm looking at you! Stayed here for just over two weeks and when I left it…read morefelt like I was leaving family. Thanks for taking such good care of our team last summer! Hope to see you all again soon. Clean Comfortable Friendly Safe You can't go wrong!

What an amazing stay for the 3 days we were here!!!! Thank…read moreyou Allison and her supervisor for making my son's graduation stupendous!!! The room was the perfect location to get to everything in our agenda. Plenty of room for my husband and I to sleep on the master bed and my daughter on the sofa sleeper! The breakfast was stupendous as always, and lots of different choices. Housekeeping was wonderful when we needed extra towels! We know where we need to go if my son comes back!! Thank you so much!!!

Probably one of the best Residence Inn's I've ever stayed at. The hotel is super clean, updated,…read moremodern, and in working condition. The rooms are bright, spacious and equipped with everything you could need for a long stay. Bed was SO comfy! There is plenty of parking. The newly updated patio is perfect in the warm weather, with well maintained grill. Gym has everything you need and I didn't look at the pool, basketball court, or game room, but did see a good handful of families utilizing them. Lobby has an open and welcoming ambiance with a handful of tv's and fresh coffee 24/7. My favorite thing about this hotel was the staff. Justin, the manager, is absolutely phenomenal at what he does. From learning names, greeting everyone as they walk through the door every day, to finding answers to questions you might have, putting a game on a tv, or going above and beyond to fulfill requests, without ever making you feel like you were bothering. The cleaning staff kept rooms impeccably clean, re-stocked, and worked very quickly and quietly, always greeting with a smile and hello in passing. By the end of my work trip- I was almost sad to be leaving because I know not all hotels function like this. Highly recommend staying here!

I never want to see Chicago again. My United flight got canceled so they spit my son out at 12:05AM…read morehere in the rain with no details on when the next flight would be. I had to call the airline and demand they put my son and I in a room for the light to figure things out for our flight back to California. This was in August. Of course the only options for hotels that United was willing to pay for were all 20 miles away (what about the Hilton across the street). Anyway, we stayed here the night so I had a bed for my son to sleep and food for him at the continental breakfast they had that morning. The usb ports in the room didn't work and water pressure was low but other than that it was all you'd expect from a holiday in , and less, not more. Room was clean but continental breakfast was lacking. It was enough to not have to figure out where to find food in the area before having to leave the next morning to the airport 20 miles away

Elephants staying above us, and the person at the desk shrugs and doesn't care. It isn't just…read moretypical noises, it's constant banging and the fixtures are jingling at nearly 9pm. Staff doesn't care. Why would he? He's got his AirPods in, and probably doesn't get paid enough to care. He himself offers no solutions. He claimed he told them to be more quiet, but... he did not, so we went to another hotel. Editing to add that there were a bunch of teens in the pool screaming at 9pm, you could hear it down the halls. Since my child was one of them, I told them they were really loud and to not be so loud. Apparently this front desk guy, with his AirPods in so again, he didn't care, went and told them it was fine to scream. And I know this because my child was with them, and no, guy, I didn't swear at them. Wild way to run a business, Holiday Inn.

For a Garden Inn- the hotel was nice. Room was well organized and clean. When we got there the room…read morewasn't ready so we were offered something from the snack bar. The bar area is nice and even though we were there for a wedding with a lot of people the service was still good. Love that it's pet friendly! Elevators are dated but the decor overall is fine. Overall pleasant experience and would return.

Flew into Chicago on 4/8/26 for my son's Navy Boot Camp graduation which was on the 9th…read more Unfortunately I wasn't on the guest list so I had to watch it on a live stream on my phone. The GM who's name i forget and the manager Kelly hooked us up with a laptop to watch it on then they took the extra step and hooked us up with a board room with a TV. I was so grateful, that these two amazing people went above and beyond for us. It doesn't stop there. My return flight was delayed by a few hours. Giovanni (big Barcelona supporter) gave me an extended checkout, no charge. I want to thank everyone at the Hilton, from the bartender to the wait staff. Every single one of you were absolutely amazing!!!

This review is for a three-night stay in a kitchenette room from Friday night through Monday…read moremorning in mid-March. guest room: The two Queen beds were great! The room had a television cabinet, easy chair, table, and chairs. Since we were in a kitchenette, we also had a big fridge with freezer, countertop stove, microwave, coffee maker, pots, pans, dishes, and utensils. The bathroom and dressing area are spacious and well designed. The rate was $135 with no taxes or fees. staff: Front desk staff were great. Our key cards were ready when we arrived. Because of a snowstorm on the morning we left, the front desk offered ice scrapers to dig out our vehicles. common spaces: There are tables and chairs in the lobby for use at breakfast. Appears there is coffee round-the-clock. food and beverage: No bar or restaurant and only a handful of places in North Chicago, but Lake Bluff and Lake Forest are nearby with tons of options. The complimentary breakfast is just fine. Bonus points for the Navy's logo appearing in the center of the waffle press! other: The lodge has a large vending area with ice and filtered water. Plenty of surface parking right outside.

Came out for our son's graduation from the RTC and stayed at the Navy Lodge. It made the whole…read moretrip way smoother. Check-in was quick and friendly; staff were warm and helpful from start to finish. They keep things professional without losing that personal touch. Big appreciation for the shuttle driver. I didn't catch his name. We booked the 7:00 AM shuttle and rolled up to the gate 8 at 7:09. By 7:13, we were seated inside the venue. Meanwhile, we passed a line of cars at least 100 plus deep--easily an hour + wait, maybe more. If you're attending graduation: don't drive. Seriously, you'll regret it. The shuttle is reliable, fast, and way less stressful. The rooms were neat and functional. Pillows were firm, which we appreciate. Nothing fancy, but comfortable and clean, with solid Wi-Fi. It's quiet, pet-friendly, and perfect if you're bringing a four-legged sidekick. Continental breakfast is basic. Boiled eggs, package slices of bread, bagels and fruit,. Basically, grab-and-go items to start your morning, but don't expect a full spread. Still, it's convenient for early starts.

Decent stay at Courtyard. It was clean which is most important to us. The staff was friendly and…read morethe lobby was nice. No free breakfast but they had free coffee (not good). In the lobby they have seating and a small cafe. They offer pricey breakfast and sandwiches. They had a pool, hot tub and fitness room that I got a peak of but didn't get to use. Our room was typical - would have loved to have been able to open the sliding door to go outside but I guess it is blocked for safety reasons. The hotel was pricey for how basic it is but I guess that is what they cost in the area. Overall, it was a good stay.

Our second stay at this Marriott Hotel, 8/21/24 to 8/24/24. Mainly picked this hotel because it…read morewas one of the closest to attend the Navy Boot Camp Graduation (8/22/24). First visit back in March 2024 was a pleasant one, so decided to try it out again at this hotel after finding a reservation with very good rates a month ahead of time. When checking in at the front desk at 2:40 PM on Wednesday, 8/21/24, was greeted right away by the employees. I received excellent service for my reservation booking and even got complimentary bottles of water along with some information regarding the Navy Boot Camp. The packet contained important timings and directions for the graduation ceremony as well as places nearby to eat at and visit. In addition, requesting for extra bath towels, body lotion, and some toothpaste were met with care and in a timely manner from our hotel room. Requesting for toiletries and bath items from Housekeeping when they came by to clean the room was met with great expectations! Amenities around the hotel and restaurants, retail stores nearby was a plus, as they were walkable and very accessible! We really enjoyed our stay once again! Good service. Parking spaces are kind of narrow, though. If there are inconsiderate people who park outside the lines and are too lazy to fix their cars, it is hard to find a nice space to park correctly in.

LOVE LOVE LOVE EVERYTHING ABOUT THE FORESTER!…read more When you first walk into the lobby you instantly feel more at ease - it smells sooo good. Very calming and peaceful which also matched the decor. The entire building is up to date and designed very well. The designs make you feel like 'yeah, this is going to be a nice getaway.' Haha! The staff was very kind, helpful and friendly. They explained the layout of the hotel, where the gym was at and answered all the questions I had. They did a great job of welcoming us and making us feel at home. We like sleeping with low temps and thankfully their AC was able to handle our need of 67 degrees. We slept very well. This place has a top notch standard of cleanliness. Everything was spotless and smelled very good. The rooms look recently updated and they are stunning. I really love the design of them with the blue art pieces, so peaceful and beautiful. The bathrooms are bright and spacious, also stacked with soap, lotion, body wash, shampoo and conditioner. Taking a shower feels like you're at a high end spa. The water pressure is great, strong but not too strong. We really enjoyed our stay, thanks so much for everything!

This is a pretty great hotel. Very clean, very comfortable, nice service, and nothing to complain…read moreabout. The room I had was good to work from, and I loved being right across from the fitness center. Not only did that remind me to get my workout in, they have an ice cold, clean water machine in there that I visited frequently to fill up my water bottles. The bed was very comfortable and the blackout shades truly blackout every ounce of light which is nice. If I could change anything, it would be to add some coffee in the lobby as I exhausted my little Keurig machine trying to wake up each morning. The lobby is a tad small too, so not exactly a place I'd hang out to work from. One more thing this hotel has going for it, based on my quick search, is that there really aren't that many nicer hotels around, so this is a bit of an oasis for business travel in the area. Would definitely recommend!