I appreciate the service at this location. I like the new setup for checkout and online order…read morepickup. I do recommend the store improve their signage to indicate the Amazon return desk has moved. I found one tiny sign that was only readable when I was within feet of it after having been directed to the area by associates at the front counter.

Store is nice and clean, employees are very attentive. Masks are optional right now as of August…read more2021. It's tax free so this store is our go to when we're in the area.

I went into the shop in the late morning to look for perfume with a sandalwood note. Frances was…read morevery knowledgeable, kind, and helpful to a total noob and suggested Dolce & Gabbana "The One," which I really like. Will visit again soon.

There are 2 sales/mgr., who for 20yrs plus immediately greet me upon entering the store with a huge…read moresmile & hug. One is Debbie & I'm never sure which brand but she knows I want quality & without hesitation & with NO questions asked she escorts me to a chair & returns with brands I may OR may NOT KNOW, but always products suitable for my skin tone. If I am hesitant then samples are given to try at home before purchasing. This is an added aid for customers to view products on their skin during the day or evening! Thanks for having qualified & happy employees greeting & providing EACH customer "the ROYAL TREATMENT EACH TIME!!!" Mrs Dee aka Dorothy SNOW-Wesley Newark, DE 19702

I wanted to write a note of thanks to the staff here, especially Conlin (think I'm spelling her…read morename right). We were here last Saturday shopping, but not for the happy occasion people are normally there for - my grandmother passed away so we needed a dress for her to wear for her funeral. Though we probably were a bit all over the place in what we were saying we wanted, Conlin did a great job of sifting through it, taking in the info from us and the pictures we showed of my mom-mom to give an idea of what we wanted. She pulled an option that was beautiful and we felt my grandmother would've liked/chosen herself. Conlin also helped us in finding some matching jewelry that complimented the dress. The cost of everything was actually pretty good and affordable in my opinion, considering it was a formal dress and jewelry. There was BOGO for the jewelry and, again, the dress itself was very reasonable. It has been a difficult time and that day was a very hard one, but I appreciate the care and understanding that was given to us. Thank you Conlin

I am writing to express my deep disappointment regarding my recent experience with your store and…read moreto provide an update on my previous positive review. While Tyson was wonderful during my initial dress fitting, my subsequent experiences have been extremely distressing. On April 17, 2026, I drove two hours to pick up my wedding dress. Upon arrival, I was not greeted and waited for 30 minutes. After someone finally took my name, another 15 minutes passed before I had to seek out a manager myself. She admitted she had forgotten about me and the purpose of my visit, despite my having just explained I was there for my dress. This made me feel completely overlooked during what should have been a happy milestone. I did not write a negative review because the manager was so kind. Furthermore, I still have not received my veil. Although I paid for shipping, I discovered it was not initially sent. After calling to follow up, I was not given tracking information. Even when they stated they will email me. When I called today she gave me the tracking number and upon review it stated it was delivered on April 28, 2026, but it never arrived at my address. Previous communication regarding this tracking information was also handled poorly. Given the significant investment I have made at your store, I expected a much higher level of service. I also have my dress alterations scheduled in August and I do not want to even deal with this company/location. I am not sure how to move forward with this situation. Since this is suppose to be a happy experience to get my dress and veil for my wedding. I am more stressed now because of all this.

I was so excited to learn that there was a Sephora outside of the busy mall! This Kohl's accepts…read moreAmazon returns, so I find myself here often. Unfortunately, the new addition of Sephora has been a letdown during my past two visits. The first time I went in and was trying to locate something I got out another Sephora store, but the person working said she was new and wasn't sure of where anything was or what was carried in store. The next time around, I was helped by a lovely employed by the name of Patti. Unfortunately, Patty just started her shift and as she was helping me found that many things were unorganized, not where they were supposed to be, and many products I wanted to purchase were out of stock or located where it they should be. Both times I walked in for specific products and both times I walked out empty handed.

Gift cards purchased at a Kohls Sephora cannot be used at a non Kohls Sephora…read more This should have been advised prior to purchase!

This Hallmark store always has a nice selection of cards and gifts. They had a great selection of…read more"just because" cards during the summer promotion. They still do, actually but I was impressed with the selection during that promotion because when I went to a few other Hallmark stores they had a very limited selection. The customer service is hit or miss. I've had great service and I've had crappy service. Today was the latter. She wiped her nose before completing our order. Her disposition in general was unpleasant and unlikable. She was ripping up my coupons that apparently expired without even showing me. Just give them back. She kept moving things all around. I felt like it was trickery of the mind. Like she wanted me to lose track of what promotions I was using. The Christmas card selection wasn't great this time around. The cards keep getting more and more expensive, too. They do have the gold seals available! They have lots of baked goods and socks and little signs and ornaments and Yankee candles. They usually have good sales after the season is over. I feel like their selection is usually good because it's not a high traffic store but I am just speculating and I could be wrong. It is a large store and it always seems organized and clean inside. Tonight they were stocking things while we were there. I will take a 25 minute ride to come specifically to this Hallmark and if you have Hallmark needs and like walking around the store and seeing what they have, I would definitely recommend this location. Plenty of parking available and lots of other stores surround it.

This place needs a recent review. I'm here to do just that. The week before Christmas, I shopped at…read morethis location twice. The first visit was for a card, boxed cards, and some ornaments for my boyfriends tree. This is our first Christmas together so I knew I had to find a Hallmark store. They had 50% off on image art boxes of cards and I found a perfect Star Wars themed box! This location has a great selection of unique gifts. My second visit was the Friday before Christmas and I spent a lot of time here. The ladies were so helpful and accommodating! My boyfriend is a car guy and the only 1969 Camaro mini ornament was on the wall, so I asked if that was available for purchase. It was!! A week later, my brain isn't what it was and I only remember Beth's name (she helped me as well)! Everyone there really went above and beyond to help. My first Christmas with my current boyfriend was very special this year!