This company ran into overhang power lines while backing onto driveway despite having a man in the…read moredriveway directing them. They nearly pulled off the corner of my house (all damage to our 1926 bungalow not visible in picture). I called the mangement and they refused to provide insurance details. In fact, some one from the company came to my house without our permission to attempt to "fix" the damage. It cost us $1200 to repair which we filed with our homeowners - but we were still out the $500 deductible. I don't think they are actually insured. And obviously they are not Gurus - just some stoned dudes. Watch vidoe here: https://youtu.be/b7cbuiWSKQU

My move across Greenville was smooth and easy. I couldn't recommend these guys more. The…read morereservation was quick and easy, and Mike answered all the questions I had. On moving day, Jack and Rylan showed up on time, were friendly, efficient, and took care of my belongings. We had some special instructions on a couple of bikes, and these were handled well. Finally, the price was great, as I was worried this would cost my wife and me a lot more. I'm a happy customer!

DO NOT use these movers!!! The only reason why I gave one star is because they have a great…read morepersonality and helped us locate another Uhaul truck. As for movers, I do not recommend them!!! First, when they moved our washing machine, they knocked the sink off of the wall and spilt the blue liquid detergent all over the carpet, so my husband had to rent a carpet machine to clean up the mess and make repairs. Second, I had to ask multiple times for them to wrap the computer screen on my peloton. It was loaded into the truck still unwrapped, but they finally did it as I stood there and watched. But the biggest mess up was them failing to wrap a new expensive leather chair that I told them when we walked through the house to wrap and that it was expensive...to please be careful. Well, they didn't wrap it, and I didn't monitor every move. (And my husband was occupied with renting a carpet cleaner and fixing the sink being knocked off the wall!) I was devastated to find my chair with BLACK SHARPIE on it that transferred over from a box sitting on it!!! Of course no ownership was taken. The response from Cornelius was that they had pads, but they couldn't leave them with us. What?!? We had plastic wrap leftover that wasn't used! Nor did he ask me if I had other blankets!!! Of course other items were damaged and broken like both of my kids' desks and a chunk taken out of my son's nightstand due to poor packing and not wrapping. I posted another chair too. But the leather chair!!!!! BAD BAD service!!!

Great Service! Definitely received my money's worth…read moreHelped me moved my items from storage. Would use again.

I really don't like leaving poor reviews...it feels crappy & especially for a small business, but…read moreI've waited two months now for a remedy/ refund from The Move Crew before I posted anything at all in hopes that I wouldn't have to post a bad review. This company's slogan "Movers a Mother can Trust" unfortunately didn't live up to this. We were moving my mother (in her 70's) cross country & needed a trusted company to pack her POD. The good: The crew showed up on time, they were fast, and very polite & friendly. We actually called & hired this company because they were referred by friends who had a similar cross country move scenario. The unfortunate: In addition to her boxes of necessities & "smalls", she was only bringing with her one room of furniture...a vintage, irreplaceable, gorgeous Mid-Century Drexel bedroom set in pristine condition...her bedroom set from childhood. She provided multiple moving blankets for the crew to use. When the POD arrived in CA and we opened it after its cross country journey, we were shocked to see how it was packed. The antique wood furniture was shrink wrapped but not blanket wrapped, stacked wood to wood, and the king headboard was standing up precariously on it's narrow end rather than more stable in it's correct orientation. The wood came in direct contact, tight up against the metal ribs of the POD leaving dents in the edges of the furniture. While the packers were super friendly, they did a very rookie job moving the only room of furniture my mom would take with her across country. Wood furniture should be blanket wrapped FIRST then shrink wrapped to hold the blankets in place. As a result of not using the blankets, the wood was scratched, dented, and damaged and the plastic wrap (from traveling in a hot POD for 2 weeks across country during summer) fused into the wood finish, leaving dull markings in the lacquer finish. I took photos of everything inside the POD and again once it was removed & unloaded and called The Move Crew to inquire about their packing methods and to explain what happened. Trystan was incredibly polite, professional, and apologetic about how unfortunate this was, and certainly was not their norm. He called his supervisor to see what could be done, if anything, and offered only a 50% refund (which won't come close to covering a refinish of the furniture, but at least it's a start). Note: Their insurance does NOT cover claims one they pack up a POD and close the door. They also gave my mom zero paperwork, no contract, no Docusign, no receipt, etc...AND she even tipped the movers in cash oblivious to the poor job they had done. Originally very responsive, I've now texted several times to follow up after they said they'd immediately put a check in the mail to her. It's now been two months and it seems we've been ghosted. If you hire this company, you need to make sure you or someone you trust if you can't be there yourself are on standby to watch the packing process and correcting them if something doesn't seem right. We weren't able to do this from across the country, and it seems the packers, while nice, were just lazy and taking advantage of a grandma who was frazzled about moving. It was very disappointing on the receiving end to see the damage to the furniture that could have easily been prevented had they correctly wrapped the wood to properly protect it & placed it correctly in the POD. It's very unfortunate, and originally while they accepted blame and were totally apologetic (which I appreciated)...we have not yet seen any remedy to date. This is one of those scenarios where as a small business and wanting to maintain a good reputation, you should just suck it up, offer a full refund, and follow through on your response to the issue.

Hired this company to move us from Simpsonville SC to College Station, TX. Very personable group of…read moreyoung men. With this said we had a few issues that delayed our closing. We paid this company to unpack but because of delay they flew back to SC. We understood this but, they did not work with us on cost. We hired another company to unpack us. We paid Move Crew and local company for the same job. It would have been nice to be reimbursed a bit for work not done. Also, and this is the worst thing. Our furniture was heavily damaged. Move Crew said they would pay us $1000. ( peanuts, but better than nothing). The estimate to repair our antique dining room table and chairs was well over $3000. They never paid us and quit responding to emails. To say we were dissatisfied is an understatement. We were promised they knew how to pack for cross country trips. Absolutely not the case. We looked forward to working with this young company but I cannot recommend them for future jobs. Doris Atkins

Last minute moving and they were very accommodating. It only took 2 hours due to our planning…read morebefore. They moved us out of an apartment into a home. Very professional and diligent, in and out .

America's Best helped move my grandfather from Greenville to Charlotte. They were on-time,…read moreefficient, and extremely professional! Recommended them to our friends.

These men stole cash and stacked furniture is a manner that damaged it in transit. A chair stacked…read moreup high came crashing down on a packaged 55" TV. Leather furniture was punctured and dented. Lamps were broken in half. Bedroom furniture was scratched and dented. Beds looked like they were dragged behind the truck for miles. I spoke with the owner and he offers nothing I return for the damage or the stolen money. Very disappointed, sad, and feel scammed by this company. A police report has been filed.

I love these guys! Brad came and I forgot the other gentleman 's name. (Forgive me). From start to…read morefinish, the whole job took about 15 minutes and I got exactly what I wanted. I know who to call now and the price is fair!

My experience was negative and am very disappointed in the service I received. I learned…read moreafterwards Brandon, the owner, is not licensed. My belongings were brought to storage. I've attached some pictures to back-up my statements. This is what I've seen so far: Missing items (I want these back): * 1 brown wicker cabinet w/4 drawers (2 on top, 20-1/2" W x 29-1/2 H x 16" D) (see attached which is similar). * 2 big boxes of books/miscellaneous. Furniture has damage (see attached). Squashed and ripped boxes (see attached). Footprints/marks on medicine containers (see attached). Dirt/marks on larger decorative bins (see attached). I reached out to Brandon several times to resolve this to no avail. Then there were disparaging messages from him (see attached). He says I'm a messy old lady (see attached). Who isn't messy when they are moving? For someone who was paid VERY WELL, great tip, plus expensive donations, I feel extremely disrespected, offended, and ripped off, and made to feel less than. I really hoped it would not come to this. The proof is in the pictures.

They were early but called ahead & asked if that was ok. Juwan & Michael were very efficient and…read morepersonable. They took the utmost care wrapping the furniture and I was very pleased with everything they did even letting me add a few extra items. I would hire these two in a heartbeat and definitely recommend the company!!

They claimed to be a company of integrity and professionalism and that's not what we got. First…read morethey were late to arriving. Some of the crew apparently were new, so they were not efficient with their time and didn't seem to have a system for executing the move better, they were on their phones several times, they were hooting and hollering (ask our new neighbors) they rode on one of the bikes (with tires not completely aired up) up the ramp into the truck, they just dumped tons of boxes in garage instead of going into the rooms that were all labeled and showed to them beforehand. A bolt to the master bed was lost, a slat to the queen bed was broken, scratches on a couple pieces of furniture were new. We had some friends helping moving several boxes and the more precious items to save money and because they were not efficient, it didn't make a difference - and it should have. They inadvertently took our dolly and it took over a month of texts and emails to get it back. I know things happen but we moved here 3 years ago from Illinois and had NONE of these issues. Night and day. I will never use this company again. They interviewed well though (we interviewed 3 companies) which is very disappointing. Where is the integrity, professionalism and follow-through now days?