Owner and mechanic of Bike Boys, Alex Borghi worked on my Harley Davidson. Quoted me $700 for work,…read moreincluded a hose replacement for an oil leak, oil and fluid change, he replaced my front and rear brakes. The service was good for two weeks, and we had a written and verbal agreement to pay in installments and that was agreed upon by both parties. Service has been paid $300/$700, until I had a small accident after using my rear brakes to shift down and stop at a red light. The rear wheel locked while in motion. After close examination the brake pad he replaced is nonexistent, and the piston went through the rotor. After a simple brake service in addition to other services done, I will now have to replace the brake caliper, the piston, rotor, and new brake pad, I will now be spending double to repair the bike after his damages. Mechanic Alex has since blocked my number and ghosted me after agreeing to fix the issue he caused. I will be pursuing this issue to the highest extent of the law. Thankfully I am not dead. He has zero organization and poor communication. The issue has since been professionally diagnosed and not based on assumption! Harley compatible parts were not used for the brake servicing! Also not disclosed was the ongoing issue Alex had while doing my rear brakes, to the point that diagrams had to be looked up to determine whether or not he was correct! Not only was the tone and choice of words on the phone call I had to make from a separate number despicable but extremely rude to a customer and friend he had a personal friendship with. The issue after being professionally diagnosed was deemed not a user error but a mechanical error. Mr. Borghi since has still not returned any call or message and since deemed he is not responsible for the work done when clearly he was the only person to touch my brakes. There should be no surprise after reading this review as this will remain on his conscious forever!

Never got there. communication with a proprietor was not great. We had trouble getting a time for…read moreme to drop off my bike so he could take a look at it and give me a good estimate.

Everything! I've been riding for over 40 years and purchased more motorcycles than I can remember…read more In all those years, I never had the pleasure of dealing with a "family" of people like the ones at Brooklyn Mayd Motorsport. The customer service was EXCELLENT, they spoke to me like a person not a customer and followed up with me at every turn. Thanks Roseann & Shawn your a great example to your son who will surely be the next owner.

Seems like most of the 5 star reviews are people who bought their first bike from them or are new…read moreto riding. You had a positive experience because Sean is a SALESMAN, period. He's slick talking and he's always 'giving you a deal'. I had a small throttle cable issue on my 03 Bonneville that only required taking the tank off and adjusting the position of the cable. I couldn't do it myself because I didn't have the tools to do it. Sean said they'd knock it out real quick and 'give me a deal'. When he handed me a bill for $280 I reluctantly paid that knowing I'd probably never come back there again. Also, next time I went to take my seat off, noticed that both stock Triumph seat bolts were gone and they just threw on 2 different bolts that weren't even the same length. I did buy brake pads from them once and they didn't over charge for those. I did the brake pad replacement myself tho... So maybe, if you need parts, see what they've got but don't have them touch your bike. Don't get your bike inspected there either. They'll charge you double what it costs

Everything about this shop screams "you should stay here and always use them for your bike…read more Professional skilled mechanics that know bikes and decent prices. It's a no-brainer... VaxMoto.

I've been storing my Vespa at Vax Moto for over 6 years, and it's been awesome. It's hard to find a…read moreplace in the city where you feel totally confident leaving your bike long term, but this place nails it. Justin's super knowledgeable and always quick to respond whenever I needed to swing by or get access. The vibe is laid-back but pro--definitely a go-to if you're looking for solid storage or a collaborative spot to wrench in Brooklyn.

They've come through for me a few times in the clutch with tire fixes, minor readjustments, or even…read morea tuneup. I've felt comfortable and safe riding after they have done their work. I completely understand all the bad reviews about their showroom service - it's pretty terrible. But if you go in knowing that you'll have a better experience. I can say that after waiting a bit in the retail space, they've been able to sneak me on their schedule on minor, but necessary, repairs, usually with same-day service. Can't give them 5 stars because the service is a pain, but have to give them a solid review since they've always taken care of me.

I went to check a bike they told me it was 4k$ and when i went to buy it cash they said the bike…read moreitself is 6300$ before taxes with taxes 8500 this place is extremely expensive they overcharge on any bike i dont recommend it at all

I unfortunately could not link up with Damon due to a scheduling conflict but he was considerate…read moreenough to suggest someone that could do it and they did it well. Damon also quoted the lowest of the five or six quotes I got. Thanks for your time, Damon.

It took a few hours to have someone reach out to me. That's the down side. But the prices were…read morefair, and the operator was incredibly helpful and professional. He is the reason for the 5 stars review. He did exactly what I wanted and he did it so fast. Very communicative. I received photos of every move he made. The final photo is my bike in front of the shop. I felt very at ease. I highly recommend this company.

My New Go To Place For All My Motorcycle Needs.Iam Retired 72 Years Old been Riding since 1970…read moreHonda 50 was my first motorcycle and I shared it with 2 Brothers.Since then I've had Yamaha,Suzuki and Honda.Monkey Moto Does it All. I Love doing Some Stuff myself,Now What Ever I Don't Do Goes To Monkey Moto.

He helped fix my cruiser and did an amazing job. He's a true professional and I highly recommend…read morehim.

Places a small overcharges don't recommend don't have every part in stock wouldn't go back again. I…read moreprefer motorcycle superstore/ or JP cycles

Knowledge is priceless, and Tom has a LOT of knowledge! I…read morebrought my 1981R65 in to have it check out and I'm so glad i did. Tom took the time to go over the bike with me in great detail, and gave me a list of priorities for repairs. We agreed on a list of things for him to do, and a list of things that i could do myself to save some money. He worked within the budget I had and did a quick turnaround to get me going MUCH better than before. Tom knows BMW's in/out and i wouldn't want to take mine to anyone else. Honest, knowledgeable, thorough, and worth every dollar spent! The best part was that Tom check on the bike a couple of days afterwards to make sure that all was well, and AGAIN a couple of weeks later. Customer service like that is hard to come by these days. Really couldn't have asked for more!! A+++

Hopefully I get the Triumph Bobber if not customer service from TYLER was exceptional. I'm praying…read moreit all works out

I had problems getting my Triumph Rocket 3 Storm to start. Often, while riding,…read morewarning lights of every kind would pop up on my (TFT) display. I took it to Triumph of Westchester four times .They even had it for more than 30 days, on one occasion and still the problems persist .. I got the feeling they wanted me to disappear and their attitude and mediocre service made that abundantly clear. As the 500 mile service was coming up .. I went to Triumph of Brooklyn. Convinced , I'm stuck with a lemon, I told Anthony, their master motorcycle-mechanic about the myriad of problems I had been experiencing , since purchasing the Rocket Storm from Triumph Of Westchester. Anthony assured me that he would go over the Rocket - so we set up an appointment. The issues were diagnosed . The service provided by Brooklyn Triumph is outstanding , led my Ameury (the manager), Anthony(master mechanic) and Kevyn(customer service rep.) The best customer service experience ever! I'm telling everyone , Brooklyn Triumph is second to none - My experience with Brooklyn Triumph, led by Ameury and Anthony is next-level. Talent and experience matters for meaningful Triumph service and sales. These guys are masters of their craft and they care !! Michael Fields.