This is a great gas station, frequently updated and well maintained. Gasoline prices are…read morecompetitive, and the air pump free (currently with a new heavy duty air hose). Even in the worst weather, the wiper fluid bucket is full, the scrub-and-squeegee tools in good shape, and towels in the dispenser. Inside, there is just the right selection of commonly needed auto supplies, groceries, and coffee/fast food. If you have a question, the clerks know exactly what is in stock, and check out customers quickly.

My favorite gas station/convenience store in town. The…read morestaff is friendly and good at remembering regulars. I once went in with an injured foot and the cashier even went and retrieved the item I needed. Can't say enough good things about the staff. They have a good snack selection, a wide variety of fountain soda options, and keep the place fairly clean and updated. I make a point to go here rather than anywhere else in town.

My daughter was in an emergency situation and I'm two hours away. They were incredibly helpful from…read morethe moment I reached out. The service was fast, professional, and the price was fair, great value for the quality of work. What stood out most was how personable Mark, Kyle and the team were. They explained what was going on clearly, kept me informed, and made a stressful situation a lot easier. Overall, I highly recommend Ron's Shell Auto Service for anyone looking for great service, great prices, and friendly, reliable help when you need it most.

I took a car there that needed a laundry list of repairs and the customer service here was top…read morenotch. I also thought the services were so beyond reasonably priced. My boyfriend and I both decided we're only taking our cars here from now on!

You can check my previous reviews, but I've never given a negative review, but tonight's experience…read morewas appalling. Went to buy alcohol and despite having two forms of ID (my dependent MILITARY & my Texas Driver's License-both up-to-date and legal) and was denied because they didn't recognize the Military ID and they didn't take my Texas ID because it was vertical, not horizontal. When asked if they they would deny an active or retired military id they said, "Well we don't recognize it, so we can't accept it." There is literally an military base 40 minutes from where I was. When told that the government issued ID was accepted OVER Illinois DL's in 2016-2017 by TSA due to IL DLs not meeting TSA regulations, but Active/Retired/Dependent ID's being accepted-didn't believe me. My ID's all say Stephanie A Quinlan, as do my credit/debit cards, and all the pictures match but still didn't accept it. I understand it's to prevent underage kids from buying alcohol, but I'm 22, born in 1995 therefore there is no doubt that I am at least 21, and it seemed as if I could've presented a birth certificate and they wouldn't have accepted it as a valid form of ID. Not to mention, I was wearing a University of North Texas (UNT) zip up, had UNT on my keys and Texas plates on my car-not sure what teenager is going to drive from the North Texas area to buy alcohol in Illinois, but apparently it's me. Very disappointed in the customer service I received from this BP location and will not be returning to any BP's in the future.

OK, after writing my initial review a whole 3 years ago, I stopped back by for some petro. Have…read morethey fixed the pumps and made them faster? Noooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo In fact, I walked home and watched a golf game on TV, then came back in time to watch the last 1/10 of a gallon drip into my tank. I'm concerned that if they are pumping this slow that they are running them to almost empty which means sediment from the bottom is being sucked up, too.

I admit I did not go inside. This was a gas and go stop for me. The parking lot and gas pump area…read morewas clean. The pumps worked great, requires you to enter your zip code and wants a 'yes' or 'no' response for the receipt request. Prices were cheaper than the Marathon across the street. Easy in and out and right next to the highway!

The number of crimes that are committed in the name of breakfast are legion. We are often willing…read moreaccomplices, and from time to time I am guilty as charged. Such was the case recently after a Road Gig of my band in the charming Hamlet of Edwardsville, Ill. Wife accompanied me on this one, and brought along our smallest, most fragile beloved Chihuahua, Minnie. We got an early start, but Our diminutive, furry passenger precluded a restaurant stop for breakfast. As McDonalds is often a workaday choice during the week (McD's was the only choice near for drive-through food), I looked for an...alternative. We refueled at the Circle K which is the subject of this post. (Please don't let the one-star rating reflect an indication of the condition/service of this Circle K as a pit stop. The store is clean, well stocked and as pleasant as a service station as can be. I'll explain why the one-star was thrown.) I filled up the Whale, and went inside the store to get a bottle of Diet Pepsi, a small cup of water for the puppy, and find something to shove down our throats tiding us over the 3 hour ride home. The Pepsi and water were easy. Wife asked for a glazed donut, also easy. I did a few aisle laps in a futile attempt to find something edible. The idiocy here, was that I was half expecting to find something different on each lap. What the hell was I expecting, other than the Chips, candy bars, overpriced sundries and cheap wine that is the usual truck of the convenience store. And isn't it funny, the later in the day, the more appetizing that stuff is, and if it's REALLY late, it's a goddamned gourmet buffet. But at 9 in the morning, your eyes define truth at a higher definition-it's all junk, all the time. Cheetos and KitKats do not a fine breakfast make. Fine and noble, but what sort of cosmic buggery caused me to take a pass on the known shite of the cellophane bags, and look with interest on the roller-grill stuff opposite the cashier? A cosmic distress signal? Was the recreational medication I consumed in the 70's calling a due marker? In the past, given the choice, I would have broken the seal on a bottle of Quaker State 10w40 and guzzled it down instead of choosing from the hardened, ultra-processed, looks-like-it-was-2-weeks-old sausages, etc, that wer spinning on those rollers. Yet here I was, reaching for the tongs and taking a pair of things with the umbrella brand name of "Torpedoes" from the rollers. One with what looked like a HotDog inside, and another which purported to be an "Egg Roll". What had led me there was a sign that said "2 for $3". I slipped each into the provided, branded paper sleeve and turned, zombie-like toward the cashier. I'm an unreconstructed foodie, and Wife is bewildered at my predilection for Anchovies, Stinky cheese, Innards, and the rest of the Fear-Factor food groups; but as I took my place behind the wheel and tucked into the Torpedoes, she looked on me with a gaze that was somewhere between pity and horror. For those who have never had the temerity or courage to sample a "Torpedo", it is a hard type of shell, with a filling or meat(ish) object inside. The shell is close to an egg roll, if an eggroll had a belligerent attitude, and was determined not be eaten. The texture is closer to a Cannoli than a trad eggroll skin. It did have a pleasant crunch, but the Torpedo folks must have blown their development wad on texture, as the skin had no discernible flavor. The "EggRoll's" filling was akin to the filling you find in the bags of frozen finger-food eggrolls at the supermarket. Cabbage-y with hints of white pepper. It was the barest tick above "awful". I can tolerate a shitty eggroll at a low-budget party, when I have a cocktail in hand, but not at 9 in the morning, when I haven't even had a decent cup of coffee yet. The "EggRoll", however was a LeBernadin Amuse-Bouche compared to the Sausage Torpedo. Not much escapes me. I've had it all. Bugs, Balls, Cheeses riddled with mold, fermented fish that cats would turn their noses up to and on and on. But I wept for whatever animal gave their all to produce the disgusting capsule contained inside the second "Torpedo" on my virtual plate that morning. Then again, there might have not been any "meat" in that tube at all. I've had those little canned "cocktail sausages" you've seen at the supermarket, but dared never buy or try. Those were better than the "Torpedo" HotDog. I've had the bulk, no-name "Dogs" you see off to the side of the name-brand Franks at the store. You know, the ones you joke about being "Mystery Meat". Those are better. I have now found my limit. I now know where I will not tread. These items were not spoiled or prepared wrong. they were just intrinsically awful. I can point to dinners at Galatoires in New Orleans, BBQ in Kansas City, and my Wife's Filet Mignons as some of the best stuff I've ever eaten. And now I know exactly where, when and what the WORST food I've ever had was... Tornadoes

Snack stop. Restroom break. Gas, fountain drinks, candies, cupcakes, etc. Prices reasonable…read more Store clean , building well lit. Staff friendly. Busy location. Nice spot to stop for quick needs.

I was in there this morning, and there was an altercation between an customer and associate. I…read moredon't know what it was about. The guy stocking cigarettes chimed in. Few words were exchange. As the customer was leaving, the employee stocking cigarettes, call the customer a N****r under his breath. I'm pretty sure he didn't hear. Because he was out the door already.

I experienced racism by employee Todd at this gas station. I have never been so humiliated in my…read morelife! I just wanted to buy a drink after a long 16 hour work day. Had the police called on me and escorted from the premises for no reason.

The employees and the customers do not wear masks. I will not go back to purchase anything in the…read morefuture. I used to stop at least twice a week for gas or coffee etc. Not anymore.

This is a much smaller Pilot than the company's usual supersized travel centers. The convenience…read morestore is about the size of a suburban QT, Circle K, or 7-11. However, it's still a truck stop so naturally there's diesel fuel, showers, and products for truckers. There are also 10 fuel pumps for auto travelers. The store has the typical packaged foods and to-go drinks. One of the things I like about Pilot is it seems to keep fairly clean restrooms and this location is no exception.

Hello, I would like…read moreto report an incident I witnessed today at your store, the Pilot Gas Station (a truck stop). A customer came up to the counter to pay for some items and chose a knife that was supposed to be $20 according to the box label. However, the employee rang it up for $26. The customer pointed out that the barcode or price was incorrect and calmly showed that the box said $20. At that point, the employee--who seemed to be a Black male around 36 to 42 years old--responded very rudely. The customer then said his time was more valuable, and he would just pay the $6 difference. After that, the customer asked for three packs of cigarettes. The employee requested the customer's ID. The customer only had a Green Card, which he provided. The employee checked it and saw that everything was fine, but then wanted to enter the customer's information into the computer. The customer calmly refused, saying he did not want his Green Card information stored. He also said he didn't want the cigarettes anymore. At that point, the employee became very aggressive, cursed at the customer, and even showed an inappropriate gesture before forcing him out of the store. I do not know that customer personally, but I witnessed the entire incident. I would like management to take this matter seriously. This happened on 11/26/2025, between 5:00 and 6:00 in the evening.

I don't think I have ever been to a gas station with such a large selection of beer to choose from…read more Go in and you will get lost due to just how much there is to choose from, and I mean that in a good way.