I took my vehicle to Accutech because they are one of the few places that deal with the third party…read moreinsurance I have, Lubrico. The vehicle didn't run and had to be hauled into the shop, when we arrived the lady at the front desk was snarky not very helpful. When I mentioned the warranty she brushed me off, offered the policy number and she didn't want it. Once the day of the appointment came everything was rushed and no real diagnostics were done, I was told I needed to install a new bumper and shutter system. If the tech had actually looked at the bumper or ran the VIN they would have known that the vehicle already had one but it wasn't working properly. I was given a quote and told that my warranty didn't cover the work because the part wasn't damaged just "freezing up.' I asked for further diagnostics into the issues to confirm that this was the problem and was told the vehicle had already been taken out of the shop and they didn't have time to look at it again. I paid the 1,400$ bill only to have the same issue arise the next week. I ended up taking the vehicle to a different shop and received much better service, I believe that Accutech never submitted the quote to Lubrico, the receptionist they never did asked for a policy number or want it, once the other shop submitted the claim to Lubrico I received a call from them confirming the work needed which never happened with Accutech. Taking the vehicle to them was a waste of time and money, over 1,400$ to be exact.

Took my son's car in for AC repair. They got the car right in, less than an hour later the car was…read moreready, and blowing cold! Friendly staff and courtesy driver! and the repair bill was more than reasonable! Top shelf company in my mind.

Came in to gp from two hours away and my belt broke. Owner came out to where i was stuck, ran for…read morethe parts, met me at the shop and stayed an hour and a half past closing to get it fixed for me. Great service and i made it home safely.

Always stellar service. Dale has a knowledgeable team that takes a personal interest in making sure…read moreyou're leaving a happy customer. I highly recommend using Auto-Trac!

For the last 10 years or so I have been taking my 4 vehicles to Autotrac for mechanical work, and…read morebuying tires from them. 2 days after I have work done on among other thing on my cooling system my vehicle over heated to the point that it seized the engine. Things happen and I was sure Autotrac would step up as we have had a long history to get this taken care of. I was not looking for free just fair. Their response was "there is no proof it was our fault", but out of the goodness of our heart we will get you a rebuilt motor at cost, which I would pay for, and the 21 book hours it would take they would charge $100/hr instead of $135/hr. I really thought more of the company and thought they would have more insight to make a fan not a disappointed FORMER customer.

If I could rate my experience 0 stars I would. After scheduling and waiting 4 days for an…read moreappointment I dropped off 4 tires and rims loose an hour early to be mounted with winters. 3 hours after the scheduled appointment I receive a phone call questioning the integrity of one of the tires. After the "manager", under the guise of safety attempted to sell me a replacement, I agreed and the order instantly doubled to two tires since the tread pattern would be different. Immediately opting out, purchasing and delivering a new matching replacement within 25 minutes we were back on track. Two more hours pass and I receive another phone call, one of the rims is now damaged and they are once again unable to mount my tires. After a heated conversation with the "manager" over the phone about wasting peoples time and then the "manager" nowhere in site when I arrived to retrieve my rims and rubber to solve the problem, 6 hours total of my time gone and leaving with the exact setup I left OK Tire with the first place . Luckily after this experience, I was able to get my tires into a real shop quickly, if I didn't spend all day babysitting OK Tire I could have had them completed unfortunately it was the end of the day. After my story and inspection, it was determined normal wear and typical shape for winter rims. Impossible communication, avoids making things right for customers, zero common sense or pride. Major time waster without anyone competent behind the wheel (no pun intended) Avoid this place like the plague.

Super clean place. A little old lady came & told kids & I where we could get free hot chocolate in…read moretheir machine. We were traveling from AK to SC & they even let our little dog in. Very nice place!

I found dealing with the owner/manager of ABC Automotive of Grande Prairie, Max to be a frustrating…read moreexperience. I get over $3000 of work done but no paper work to say this is what this individual part cost or the labour to install it. Also he won't match quality control to match OEM and explains that cost is on the customer to pay. Also timelines given to say when the work will be completed are greatly exaggerated. I had to go back on 4 seperate ocassions and then be told to come back another time to get my vehicle in or that it would be ready. He may be cheaper than other places but it comes with a price. Bob Scott Nov 12, 2019

From the owner: ABC Automotive Center Ltd is a Auto Repair Shop located in Grand Prairie, AB and has been servicing…read moreall of Grand Prairie and the surrounding areas for many years. We specialize in Brake Shop, Mechanic, Oil Change Service, Body Repair, Collision Repair(no Framework), Auto Painting, Transmission Repair, Auto Tune Up, Tire Shop, Engine Repair. Here at ABC Automotive Center Ltd, our mission is to always provide quality service at an affordable price. The success of our company is due to the dedication we provide to our customers. No matter the job, customer satisfaction is always our number one priority! Don't hesitate to give us a call!

Theres a reason this place gets a low review. I didnt learn the first time around and had to find…read moreout a second time. So this is how this scam goes. If your lucky enough to show up early enough where just so happens the secretary isnt in the manager slash mechanic Dale gives you a quote and time to drop off your vehicle. Once you show up the secretary happily lets you know youve been misquoted and its actually more than the quote Dale gave you. Coincidentally this is exactly what they did to me the first time around and Im sure of it it has happened to many others. Also completed requested service and didnt reset the sensors. Told to come back another day he was busy. I guess sense I already paid who cares right. The secretary is a real piece of work too and didn't like being called out their little scam. Save yourself the trouble of being over quoted and go somehere else. The second time around another shop asked why would they quote you so much. I said I dont know.

great customer service, great work, friendly environment - the girl at the counter is amazing. i…read morealways choose them whenever i can! been a huge help in keeping my poor little beater running strong!