I live full time in La Paz Mexico and I needed a part for my 2015 Ford expedition, I contacted the…read moreparts department and spoke to Rosa who was extremely helpful who still all my initial call recoded from 4 days earlier and knew exactly what I needed and was able to assist , the part is being picked up and brought to me in May , great customer service and great part knowledge thanks Rosa

Absolutely a horrible experience. I dropped the truck off late Wednesday night explaining what…read morehappened on the late night drop off slip . We got the call Thursday morning informing us what was needed to fix the truck . We agreed to the work and told them to order the parts. They said the parts are in grimshaw , less then 2 hrs away . So we will have our truck Friday. Friday morning we called for a update and they said the parts were not in but for sure Saturday. Same story Saturday morning , so I called pats auto and went to pick up the parts myself and dropped them off at the dealership. They iMessagedback and said I had the wrong part , with no offer to go pick up the correct part . So I went again to Pats auto to grab the correct part and drop it off. I was quoted $1500 , I still ended up paying $1300 for the truck . The parts I bought were $400. -So three days of paying cab fee , we live 6 hrs north - had to pay another night for room and meals for me and wife - I had to grab the parts myself - no courtesy vehicle My wife phoned the manager and explained what happened and told him she doesn't want that to happen to anyone else . His reply was , well you didn't have a appointment to begin with ( so what's the point of a late night drop off box ), along with other reason defending his staff and their actions . So I'll leave this one up to you folks to decide . Hansen Ford grande prairie!!!

Amazing service. It has been 6 month since I had new Tires installed…read more Has a slow leak from a nail and they quickly took care of it today - no charge. I was shocked! Great business in Grande Prairie!

Awesome service not just once but every time. Even when I go back to get my tires retorched!!! They…read morealways drive my car right up to the front door and I always feel valued.

Amazing service! I got my car interior detailed for the first time since having a car (like 6…read moreyears, haha), and I was nervous. I had melted ice cream, sunflower seeds, goop, spilled pop, and baby crumbs alllll over my car. I was embarrassed. They took my car, no problem. No judgement. Had it completely spotless when they called me. I was so happy to finally be back in a spotless car. They were so kind, the accommodated my needs by lending me a shuttle, and the pricing was awesome for a single mom! I wish I had photos of the before and after, but I can just say I'll definitely be a returning customer if I ever need detailing again.

Poor service poor work made an appointment and was pushed off for other larger customers…read more Never go here!

Great location and excellent service that was provided by Yanzi (sp?), Paul and the pit man below…read morewas excellent. They informed me what the status was on everything, allowed me to make the decisions, gave me the costs in advance of the service, all the while being pleasant and engaging in conversation. I highly recommend this Lube City location in South 40 Plaza.

Absolutely over-the-top service. Handsome young man met us with bottles of water (stellar on this…read morehot day) and a goodie bag at the car wash, then proceeded to give our truck a scrub down before we went in for the actual wash. It's my husband's truck, and I don't think it's ever been this clean! Thank you!!

What would normally be about an $80 service cost over $120. When I left I realized they had checked…read moreoff that my lights were checked and that didn't happen. They did check and replace my air filter. On my receipt it shows that it was checked but not replaced. The next oil change I received was from a licensed mechanic and I was made aware that my air filter casing had been broken. I was told the only way this could happen is if someone took it out improperly and that when my last air filter was changed, they would have noticed this and should have made me aware of it if it was from a previous oil change or maintenance or unless. So not only did the oil change cost me way more than any oil change I've had before, now I'm stuck with a bill for a new air filter casing. I wouldn't recommend this place to my friends. I wouldn't even recommend it to someone I don't like.

Victor Distributing is always able to get us the parts we need. Super service and awesome selection!read more

I took my vehicle to Accutech because they are one of the few places that deal with the third party…read moreinsurance I have, Lubrico. The vehicle didn't run and had to be hauled into the shop, when we arrived the lady at the front desk was snarky not very helpful. When I mentioned the warranty she brushed me off, offered the policy number and she didn't want it. Once the day of the appointment came everything was rushed and no real diagnostics were done, I was told I needed to install a new bumper and shutter system. If the tech had actually looked at the bumper or ran the VIN they would have known that the vehicle already had one but it wasn't working properly. I was given a quote and told that my warranty didn't cover the work because the part wasn't damaged just "freezing up.' I asked for further diagnostics into the issues to confirm that this was the problem and was told the vehicle had already been taken out of the shop and they didn't have time to look at it again. I paid the 1,400$ bill only to have the same issue arise the next week. I ended up taking the vehicle to a different shop and received much better service, I believe that Accutech never submitted the quote to Lubrico, the receptionist they never did asked for a policy number or want it, once the other shop submitted the claim to Lubrico I received a call from them confirming the work needed which never happened with Accutech. Taking the vehicle to them was a waste of time and money, over 1,400$ to be exact.

Took my son's car in for AC repair. They got the car right in, less than an hour later the car was…read moreready, and blowing cold! Friendly staff and courtesy driver! and the repair bill was more than reasonable! Top shelf company in my mind.

I needed to make a modification to a blind and needed it sown to complete the modification. I…read morewalked in there and was met with a friendly can-do attitude. it just happened that she had the black thread on the machine and got the job finished within a few hours of me dropping it off. Because of the attitude and efficient service we were able to get the project done that day. Which made me extremely happy and also our customer extremely happy. Thanks so much we highly recommend giving this local business a shot.