Very Rude and loud African american lady. Never caught her name but she's the only one there that does the on road driving. She starts yelling and screaming at CHILDREN. think about it why would you want your kids who are learning being yelled at. They weren't even in road yet or in the course THEY WERE PARKED. 0/10 definitely don't recommend this place if your getting that rude lady. There is ONE man who does on road as well he's amazing 10/10 but that lady no read more

Terrible driver's test evaluator! Unprofessional, condescending, and ridiculous reason for not allowing my daughter to take her test...because she had a little less than a half tank of gas!!! Do not go here -- we'll be going to Bel Air from now on. read more

We'll, I have to say I was not expecting the visit to the MVA would go the way it did today. Usually I'm sitting & waiting for hours for my # to be called. NOT today!! I had an appointment at 1:00pm and instructions read to call a number and let them know your here & they will contact you back when it's your turn (haven't been to MVA in a min) So I pulled in at 12:45pm and message them. Immediately I get a response are you in the building? I'm walking in so yes! It then beeps saying that they were serving my number already? What? Am I being punked "? So I rush over to Yasmin's booth to find a very nice lady to help walk me through anything I missed on paperwork and she was efficient! I was prepared though tip:always take more proof of what ever you are doing (birth certificate, marriage lic, lien release etc). So I transferred tags paid etc and the entire visit was no longer than 20 min total! Keep up the improvements Essex MVA! Everything was running smoothly last week! I'm giving 4/5 stars for this particular visit only. In general I would have given them a 2/5. My service was great and out quickly with no attitude like you usually get there. If Yasmin is working I'll be in, if not never mind. read more

Motor Vehicle Administration - View from my car of outside..no lines! Whoop whoop! - Departments of Motor Vehicles Near Me - Essex, Maryland

I want to give my opinions about eric's experience at the motor vehicle administration in essex, maryland. My loved one Was there to take hid/her driver skills test For the forth time. This is a person whom had literally more then 6000 miles of driving under their belt. This was a person that absolutely knew how to drive, PERIOD! Unfortunately for them it literally came down to the instructor. I don't know if the instructors realize it or not but they have A great responsibility. Meaning when you are rude and you have an attitude, And you are yelling at people, That is going to make them nervous. Anyone is going to be nervous when taking their driver's skills test. If it's important to them they'll be nervous. And we all know how important our driver's license are. So this review was not written to Put down anyone, But it was written, First of all to bring awareness to the subject. Secondly, And most importantly, to say how amazing our last visit was! Paula was our instructor. And right off the bat she was so kind and so respectful And so easy to understand and I could tell immediately that it was going to be different. I literally looked at my daughter and said I know ****** is gonna to pass. She was giving the instruction in Such a way that no one had done before! She was really The Epitome of what a driver skills instructor should be ! Kind, respectful, easy to understand, articulate and her intentions were " graceful". I use that word because sometimes when put in a position of power, some people tend to be almost " in love with their importance, or what they Perceive to be importance. I don't need to remind everyone how vital a driver's license is, For many reasons. So I believe these Instructor's Really need to humble themselves. I am not speaking for everyone at the motor vehicle administration, We only personally dealt with 4 people during the testing phase. The Maryland motor vehicle administration employs hundreds of people. So with that said. this review was not meant To be negative. I wanted to simply write a review about someone who did an impeccable job, And maybe not even realizing how much that momeny meant to someone else. Because it meant a lot. And I worried that if my loved one did not pass their test that day, that they may be so discouraged, they would never come back! Luckily my intuition was correct, And they pass with flying colors! Unfortunately , For me that Confirmed that The instructor's Play a bigger part And the outcome of these tests, then they may realize. I just want to say again how amazing Paula was. I don't think she could comprehend how Much that day meant to us!!!!! Thanks again paula for your impeccable service and kind manner, It made all of the difference! read more

I had one of the friendliest employees I've ever met anywhere! I don't remember her name, or I'd call her out because she was awesome! This is a typical motor vehicle office. It is in a busy shopping center, but has plenty of parking. To renew my registration it took about 45 minutes in and out. Not a big deal. read more

Took my driving test here and had a great time, the examiner was awesome, definitely recommend

Had a really good experience here this week. Made an 8:30 am appointment and found the staff professional and friendly. Seriously, it was the best MVA experience I've had. read more

Arrived for Driver's Test (2:15 )appointment at 2:18. Waited in line for 30 minutes at the entrance before being questioned about CoVID contact. After this, we were admitted inside. Once inside at the Driver's Test window, there were two customers in front of us. The first customer had a time-consuming issue that wasn't resolved after 10 minutes so the customer was asked to wait on the side. The next customer took an additional 15 minutes to complete whatever paperwork was needed for their appointed test. At this time, the first customer was called back to the window for an additional 10 minutes to complete their required paperwork. When we next arrived at the window at 3:02 p.m., we were told our appointment time had expired and we would have to reschedule. What an incredible waste of time! No consideration or courtesy whatsoever about the amount of time we wasted waiting. I am not happy about the way my tax dollars are being used, here. read more

Came to this location today, because its close to where I work. The staff was knowledgeable and very nice. Lines were quick, I asked a gentleman if the lines are always like this he replied yes. There are many stations as well. Ill go back if and when the time present itself read more

Wait time is long even with an appointment, I thought the whole point was to limit exposure. I'm on time, filled out paperwork ahead of time before leaving home, arrived a few minutes early, come on people! read more

Literally everyone was extremely nice and goofed off. The comments about this place had me scared when I went in to take my test and I just want to let everyone those were not my experience at all. They also cleaned and it was not packed up as seen in the pictures during these covid times. read more

This is a complete waste of my time as I know nothing will ever change at the mva. The worst customer service. Huge attitude. Eye rolls. No explanation of things. No professionalism. I'm done and the good news is my life is going well enough that I don't have to work there read more

The wait is always long and the agents are not so very nice.. Y does it take so long to do any service in this place????

It's the MVA. What can you say? Long waits. But the staff is fairly nice, if not straight to the point. I grew up in Connecticut. This is MUCH better than CT's DMV. read more

I dreaded going to the MVA full service. But I was on that side of Baltimore and needed to take care of business there. You won't always get her obviously, but Xena, who handles insurance compliance was awesome. Efficient, personable, empathetic and kind. We all know how many people come to the MVA everyday. These guys have to put up with a lot. But everything was so fast smooth and efficient not just Xena! Literally took 10 mins...Tues afternoon 1:20-1:30. read more