This is a review of their ER. Front desk staff were…read moreefficient and kind. The medical team were compassionate, caring, supportive and caring. The waits are long, but understandable being as this is the only hospital in the county.

Worst ER treatment ever !!!! Sat in this ER for 7 hrs with a fractured vertebrae. They don't need a…read morenew ER , they need some new Doctors and nurses . Also , a photo of my IV site from a few years ago when I had surgery here . I complained of pain in the IV site for 7 days , I was told to stop complaining. My arm was so infected and blistered .

...pain is a powerful motivator...while waiting for my hip replacement operation I needed something…read moreto help reduce the constant pain and loss of mobility... ...I could hardly get up off the couch...someone showed me an ad in the paper for a seminar about 'stem cells'...I did lots of research , and spent hours on YouTube listening and Google Scholar before I attended one of their seminars...long story short, I booked an appointment in November...went to the clinic and it was as professional and caring as it comes...the Receptionist , the Nurses and the Doctor were wonderful ...everything was exceptionally well organized ...my wife came with me to drive back in case I had some side effects ( none )...all in all it was 80 minutes start to finish...the injections into the hip and IV were virtually painless...got off the table and could tie my shoelaces for the first time in years...the results up to June have been spectacular ...I've done major hikes , golfed, and light leg workouts...so I booked another beginning of June ( optional )... but before the new injections the nurse took scans of my hip...totally blown away...where there was originally bone on bone there was now cartilage regrowth ( as calculated by the computer picture and can actually be seen )... based on my hip improvement , the Nurse Specialist this time was able to inject stem cells, growth factors and hyaluronic acid into the joint ( no extra charge )...I'm certain I'll benefit even more from my new injections...before the closest I could get to get my knees together was 9 inches , now ,without pain , about an inch...that tells me not only do I have new cartilage growth all around hip socket, but a reduction in arthritis... ...I'm hoping , my surgeon decides not to operate...based on his evaluation...but I'm in no pain whatsoever...interesting to note, stem cells are outlawed in Canada...and for me , Bellingham is a short drive...but everyone in the waiting room was from all over BC and Alberta... ...a final word on this...everyone wants their health to be the best it can be...and having confidence in your healthcare team and the service they provide is of the utmost priority...that said, all the 'team' members at Vitality are exceptional...if you decide Stem Cells will be of benefit , choosing Vitality will be one of your best decisions on your road to recovery.

On a cold December day I found myself feeling increasingly ill and (sparing the gross details) in…read moreneed of medical attention. Knowing the long waits (and possibly financial challenges) of a visit to the ER I instead opted for a trip to the Same Day Care Clinic. I was pleasantly surprised! From the friendly greeting at the front desk to the very professional doctor who decided I was even sicker than I felt, I was in and out in less than an hour. I left with a nice set of instructions for my own care, and when my symptoms worsened two days later I returned and was (again) treated with empathy and understanding. Oh, and a prescription for strong antibiotics and bedrest! It's nice to know we have such a facility here in Bham, and that there's another option besides the ER when things are urgent but not to the point of dialing 9-1-1.

I had Covid symptoms and a positive home test. Called the Same Day Care clinic at 3016 Squalicum…read more Was told that I could come in if I was concerned, and was directed to park and then call again. I waited on hold in the parking lot for 45 minutes before someone told me that the clinic was full until closing time (3 hours) and that I could come in the next day if I was concerned. It was annoying to wait, on hold, before being told that I couldn't come in. I wasn't especially concerned about the positive test, having had vaccinations and a booster. I probably won't follow up, but I wonder, if nothing else, about statistics. Did no-one want to 'count' me?

I was very disappointed with the treatment my son received. The dentist, Dr. Duart was rough with…read morehis injured tooth even after he said it was painful. No apology was offered, and our concerns were not taken seriously. We felt pressured toward unnecessary procedures rather than addressing the one tooth causing pain. Every child deserves compassionate and respectful care, and unfortunately that was not our experience.

I visited Unity Care NW in Bellingham on 6/5/26 at 3:00pm. Ripley at the front desk was super…read morehelpful and reassuring--I was very nervous to receive care here as I have had struggles with many transphobic and ableist providers previously, especially when I lived in Missouri. He worked quickly while keeping me informed of the whole check in process. I greatly appreciated his kind demeanor and overall professionalism, especially in the face of a patient with medical trauma such as myself. Ripley is the only reason I'm giving two stars instead of 1 (and honestly, zero if I could). The medical assistant (can't recall her name) was also fairly kind, although she seemed a bit confused by the number of medications I was taking, which was a bit frustrating. Unfortunately, my experience quickly took a turn from mildly frustrating to a complete disaster when I saw NP Lori Sharrow. She refused to fill out my disability parking accommodation form. stating that I needed to "come up with a better reason" than my POTS and fibromyalgia to "qualify". She stated that pots and fibro are not eligible for a disabled parking permit, which is blatantly false, by the guidelines on the form provided by the state, would qualify me for a parking accommodation--the rule on the form is being unable to walk 200ft *without* a mobility device (I use a rollator or a cane depending on the day) or needing to rest (which is also something I have to do). It felt like she thought I was faking needing a mobility aid (even as I was actively using my cane to walk around and stand up). When I later checked my after visit care notes, unfortunately this fear was proven true--she noted in my chart that I "brought a four pronged cane but does not use it and lifts it when walking", which is untrue. I use my cane when walking for stability and to help prevent falling (which I have a documented history of) as well as to help me in getting up from a seated position more easily. Typically for this, I use a rollator, which works better for me and helps with my fatigue more, but unfortunately right before the appointment I flew out of town and the airline broke my rollator. I was not asked any questions at all about my cane or why I use it, nor was I told that I was using it improperly (if I was, which I don't believe is true). She also was extremely ableist in other ways--stating that my autism was "clearly high functioning" because I could "walk, talk, and think by myself". Autistic people often can do those things without assistance, and while I do have lower support needs than some other autistic people, saying that "most" autistic people can't think by themselves is deeply insulting and offensive. Finally, without prompting, she stated that my previous diagnosis of high blood pressure (it's currently controlled by medication--in fact it was relatively low at the time of the visit, measuring at 110/68) must be due to me being overweight. As someone who has previously struggled with a restrictive eating disorder and body image, hearing comments and assumptions regarding my weight was frustrating. Even more frustrating was her repeated insistence that my high BP was due to my weight despite me informing her that I've had high BP most of my life--even when I was at a lower weight (including when I was very underweight at 15 years old, due to the aforementioned eating disorder and also due to being put on stimulants at a young age). Overall, her bedside manner was just extremely poor and I felt criticized and judged for having health issues, despite them not being something I chose for myself or had a way of preventing. I ended up reporting Lori to HELMS. I encourage patients who have interactions such as mine to file a complaint with them--in my experience with healthcare professionals, consulting their in house patient advocacy team does very little good if any, but the licensing boards make them pay attention. They can't keep treating all disabled people/people with chronic health issues like we're disposable. We're human beings too.

All of the providers in this office (dr. Casey lien, Dr. Steven bloom, Dr. Megan Gruber, Dr…read more heather thompson) make parenting and my own health feel so much easier and supported. They are on top of my health and my kids, they go to the root problem before offering pills (hard to find that) and they care about my kids and myself and our health. They evaluate our whole selves (family history, nutrition, physical exercise, and our biology). I have always gotten right in and labs or scans done if needed right away. I count my blessings every night and they are in them. Thank you with all my heart. After growing up and seeing doctors feed loved one opioids and being effected by it, I cannot express my gratitude enough to them for their morals and methods. thank you team!!

The urgent care, telehealth and the lab have always been very good in my experience. Fast, caring…read moreand effective.

I feel like I don't even have to explain myself. Overall just unprofessional care. And…read moredisrespectful reception staff. My doctor keeps canceling my damn appointments like my first ever Pap smear!? It also seems as though nobody knows how to keep files or write things down. When I showed up for my appointment they asked me if I still had my nexplanon.. No you guys removed it I've shown my scar multiple times now, and I had to demand them to delete it on my care page because, it kept showing up as though I still had it. You would think they would update my files right? NOPE. I've tried to call and make an appointment because now I'm 2 months pregnant and yet I'm being told I can't come in till late June or July ?! Ridiculous. Now moving on to reception, I've called right in front of the building to watch what they do, and guess what!? they're talking in Spanish and laughing while the phones are ringing. Clearly no paper work or other people they're talking to, so they're just being disrespectful. Please hire people that actually like healthcare, or hell even just know how to do their job.

I have been to SeaMar, Bellingham twice in the past 5 years,…read moreboth visits completely satisfactory, Docs, and staff pleasant and competent. Seems the negative reviews are mostly centered on wait times and children, neither of which have affected me. My most recent visit, yesterday, for Covid-19 vaccine, while a test for every body, every aspect of the system, did occupy my entire morning, plus an hour or two the previous day, making appointment, there were hundreds of over 65-types, like myself being handled, taking precautions, social distancing, etc. This is a group that can easily out-annoy children. (some) The staff, to a person, acted like trained professionals that had been practicing for quite some time, for just such an event. What more can I say...?

I was able to get an appointment very quick and my PA is amazing. She listed and asked really great…read morequestions. She even asked about things I wasn't there for. She took her time and I never felt rushed.

DR. Bates is my Doctor I have had her for many years, I hope she never retires I would find it hard…read moreto replace her.

I found Bonnie Sprague purely as a fluke - I am so glad things happened in the universe that the…read moreconnection was made. Having largely sworn off western medicine for most of my adult life, I found the route of naturopathy to be more in alignment with healthcare, as in caring for peoples health. The holistic route. Having been physically active my life, when my body started behaving differently, I was not happy with the change. I was even less happy with the fact that no one in my western medicine community took my concerns seriously. Big hospitals and doctors that came highly recommended failed me time after time. Having moved to a new community and not having made new healthcare connections, I was in a place to start looking at starting over. Basically firing my fancy doctor and looking for a great doctor within the BIPOC Community. It was during this process that I learned about Bonnie and her work. I had never been to someone practicing functional medicine. Oddly, I don't even think I've ever researched down that path. But she came highly recommended and she accepts my insurance so I made an appointment. My initial appointment with Bonnie was very reminiscent of visits with former naturopath. Her approach is thoughtful and holistic. Her questioning was good and relevant and careful and inquisitive. She not only listened, but she heard what I was saying about my concerns - she tracked what I was saying, and asked questions to dive deeper. She ordered bloodwork that I needed to start getting answers. Bloodwork that I wasn't able to get from others because they wouldn't listen to me. Because she listened and was proactive, I'm now on a path of Collecting information that will tell a story. With that story will come actual health care. If you're feeling like you're not being heard and you're tired of getting blown off by providers with fancy titles doling out shitty care, check out functional medicine and Bonnie Sprague.

Ladies, there comes a time in your life (cough, middle age?!!) where having a doctor who truly…read moreunderstands you is a necessity... it took many, many attempts to find a medical office ...not just in Bellingham..in other states.. I would describe Bonnie's style as old-school...the most amazing thing about Bonnie, is not her years of experience, quaint office with easy parking and convenient location, highly professional staff..Sandra is a gem !! But the fact that Bonnie LISTENS!! Yep!! She truly does!! She actually takes the time to sit down and make sure she understands exactly what YOUR concerns are. I so appreciate this woman and her impeccable skills, judgment on numerous issues at this point. I would be lost without her! If you are reading this and liking what I am telling you, please let's keep it between us as we don't want her to turn into a doc-in-the-box kind office with plastic people and their artificial smiles as they swipe your card.. Bonnie is the real deal! Oh and I don't mean to be exclusionary.. I'm sure she treats other/all genders.

With FULL verification, I paid my bill in full within thirty days and, six months later, am dealing…read morewith a collection agency???

I had an MRI scheduled and arrived to be told it was canceled. Ok no big deal but would have been…read morenice if they were professional enough to call and advise me of this.