Hi, I ordered from this website at 630pm and sent my payment via e-transfer, once i placed this order i received a text stating i should receive my package 2-4 hours. I waited that evening until 1130pm texting the number they have provided to find out they closed at 7pm. I called the business the following day and was informed that they had some deliveries they were unable to deliver too and stated that i should receive the package my 2pm that day, i texted the number at 4pm and stated can i please have an Estimate time of arrival as i was on vacation and didn't want to waste 2 days waiting for this package , which was the representative stated "many many many customers and cant provide a time" i requested for a refund which they said your order has been canceled i asked for my funds to be returned where they stated " when they get around to it " i stated this is bad customer service where they stated "go home" and they will not provide me service. its been 3 business days and still have not received my funds- recommend stopping in Squamish prior to coming to whistler and avoid using this unprofessional service. As a minority within this country and born in raised within BC having a person state go home is hurtful and frankly unprofessional. Please return my funds as you were unable to provide me with the purchased goods. read more