Upon the sudden passing of my Daughter, certainly one of the most terrible events that a parent can…read moreexperience, myself and my family were comforted and thoughtfully guided by Bruce, Clare and Eleanor Troy. Before the services, during and even long afterwards they have provided nothing short of exceptional compassion and professionalism. Perhaps some folks are prepared and know what needs to be done at such a sad and confusing time, unfortunately, we were not expecting nor ready for this. Everyone at this family run business was so comforting and made the process so much easier to bear. Even though the funeral home in Red Hook was in the midst of partial emergency construction repairs and we had a terrible winter storm that day, the entire services went perfectly smooth for us and all the other visitors. They made the room repairs nearly invisible and it was tastefully decorated. Clare quickly created a beautiful video tribute and prayer cards from the photos we provided her just days before the service. I highly recommend this Funeral Home to others and I'd like to thank them again for helping us get through the entire process and all the details they so seamlessly had taken care of .

I rarely need to visit the undertaker - but here's a hidden gem that almost everyone in my town has…read moredealt with at some point in their life for their loved ones. We got warmly greeted by Mr. and Mrs. Troy at the door when my mom asked to attend a meeting with the undertaker a day or so after the death of my 91-year-old grandmother (died on October 1st). He worked with us, and although we were filling him in with where we stood because another relative was helping us pay for the funeral and would be attending from out-of-state, our relative was getting very picky as to the price - but when my relative was complaining about outsourcing the job to another rather scammy Catskill undertaker, Mr. Troy explained the situation and that he knew exactly which undertaker it was and the funeral stayed here by the end. Mr. Troy thinks of almost everything. From placing an obituary on his site of the "dearly departed" to sending obituary notices to newspapers and even having his secretary help us with the life insurance paperwork to send out for the life insurance money/check, they helped handle it all. He distributed paperwork, helping us figure out all the changes that needed to take place as a result, and tried to help us figure out a budgetable amount for the expenses. During a meeting a day or so after my grandmother died, he mentioned how he still had caskets of people who died in the 1960s/1970s in his house that the rightful owner still hadn't come back to pay for and claim, and I laughed internally at that thought. (Maybe someday the rightful owner will finally claim and put those people at peace.) And this place is consistent. Way back in 2015, my father had died leaving my mother with my grandmother and two twin brothers to help care for each other - and this business really helped out then too. Though I couldn't make it to the initial undertaker meeting (my mom did), I could tell this business did care to listen and take care of actions that needed to be done back then. I was working for a local job - but the job had special specifications as to grievance pay - but the obituary had to be worded just right, and had to have a link to an online copy of the obituary. He set the same page (which he does to all his "clients") and after some back and forth on how it needed to be worded, money came to me after I gave them the printout of the obituary. I remember my mother mentioning how he'd be able to send obituaries to newspapers where possible, and we never really had much trouble with him planning all parts of the services. I know my mom was chicken-scratching some notes about her mother in February of this year (when she had nothing else to do), and although Mr. Troy tried to read her notes, he did a fantastic job of putting 2-and-2 together to come up with a great obituary response. I myself couldn't attend the funeral for my grandmother after a late issue arose preventing me from attending, and even though they were forecasting rain that day, you could tell rain was imminent and I was trying to make the money (my grandmother always said "make the money when the sun shines" but I missed the clues that day and tried to make money then too (sorry, if your reading this in heaven grandma (in german, we used the simpler form "oma")). Burnett and White is my favorite undertaker. I can't think of any other place that I'd be willing to deal with if something was to happen to this place - that would work just as well as this business. Although there are a couple of other undertakers within Red Hook, Rhinebeck and Kingston, this place has worked wonders.

I cannot say enough good things about Keyser Funeral Services. They are above all kind and caring…read moreand totally professional in all their services. They listen, actually listen to what you have to say and follow through with your wishes. No price gouging, honest, above board and yes, I'll say it again - kind and caring. I felt as if I had known them for many years, instead of just meeting at the loss of my husband. Every service was done to perfection. We need more people like the Keysers. I would count them now as friends and would be more than happy if they were family members.

A+. The owners Eric, Luke and all of their staff are caring, compassionate and have exceptional…read moreattention to detail. We did not pre-plan with them and they were able to accommodate us perfectly and as if they had always been working with our family. It was like having a life-long best friend help you with all the arrangements, but they just happened to be experts as well. Very patient and never a sales pitch. Highly recommend!

I never thought I'd be searching on yelp for a funeral home, as I've never had to work with one…read moredirectly. I was supposed to be going on a cruise with my partner, I flew out from California, and sadly, she passed away suddenly right after I got here. I live in California, she lived here, and we kept this crazy cross country relationship going for 20 years. We had a. Helluva run..... I called, and I spoke to Bernie. He was the primary person I worked with. I came in for my initial visit, he sat down with me to explain the process He was patient, caring, and he listened to what I had to say, We even talked about a few things that helped lighten up the conversation as well. He knew just what I needed to hear. We made arrangements for them to pick up the body, for the cremation, and for me to pick up her ashes for a later scattering in the Atlantic Ocean. I mentioned it to him that I would like to see her one more time, and we made arrangements to do it the next day. I had earlier stopped by her apartment, there was a suitcase there, and for some reason, I decided to put it in the car. I'm glad I did, because he asked if I had access to clothes. We picked out a nice outfit for her, and also, she used to golf herself, she loved watching professional golf, and her PGA tour baseball cap just happened to be in the suitcase. So we got that for her as well. I came back the next day to see her, and Bernie advised me that her face did have some bruising because it appeared that she had rolled out of bed right before she passed away. I told him, that's OK, I still wanted to see her one last time. It wasn't as bad as I was afraid it might be, but I'm still glad that he let me know ahead of time. They did the cremation, and I picked her ashes up a couple of days later. Everybody here was nothing but 100% gracious, friendly, and helpful, they understood what I was dealing with. They answered any questions I might have, they listened to my stories, and they really helped me start my journey in saying goodbye. Thank you so very, very, much......

I was so pleased with all of the services offered for my mom's funeral. Of course, it was a very…read moreemotional day. I have attended and planned several funerals in Kingston for family throughout the years, so I have a good history of comparisons. Bernie and all of the staff at Leahy funeral have been wonderful and so kind and accommodating. Bernie literally took everything off my hands and created a wonderful and most touching celebration of my mother's life. From the flowers to the memorial cards to the building accommodations and wake and to the graveside memorial, I couldn't have asked for a better celebration and comfort in our time of grieving. He even helped me plan a gorgeous mass service with such ease. I highly recommend Leahy Funeral Services in Kingston, NY.

Harry is a kind and caring professional who made a difficult situation seamless and provided the…read moreutmost care in every interaction. It was his anticipation of needs that separated him from the rest in addition to his sensitive approach to every step of the way and I would highly recommend his services!

I can't even give Harry enough stars for all the compassion, empathy, and loving care because there…read morearen't enough. If there were 10 stars I'd give him 10 stars.. Harry is the most caring individual you will ever meet. Harry puts so much love and effort into making you feel comfortable along with meeting every one of your expectations and needs for your loved one that has passed. From the arrangements being made through out the total process he is right there by your side. You can call & talk to him about anything. He's understanding, patient with everyone. He goes out of his way to make your feel comfortable as you have to deal with the sad process and your grieving. I've trusted him with both my parents and he has NEVER let us down. I would totally give him all my trust in any loved one..

The staff of this funeral home was so caring and professional. They helped my family through an…read moreextremely difficult time and we couldn't be more grateful.

Burnett and White took great Care in our funeral arrangements for our Dad. They are compassionate…read moreand loving family. Could not have gone any better. All our requests were no problem for this establishment I highly recommend them.