Understanding, friendly, very knowledgeable and at reasonable price. Highly recommended…read more.. A±+++++++++

I have been visiting Mockingbird Mausoleum for years. My parents and grandparents resting place…read more And for years I have been complaining to them about the deplorable conditions I witness every time I go, but nothing gets done about it. Garbage every where, the stairs are filthy, rotted dead flowers on the floors, a terrible smell from stagnant water, etc... a total neglect!

We knew this day was coming. Even though it didn't make it…read moreany easier my friend and his family were as ready as they could be. This facility made the process a little easier to grieve. They decided on a 2 hour viewing so everyone could say their proper goodbyes. They have a screen available to play video or pictures if you have a USB. They can also play your loved ones favorite music if you provide a playlist or a CD etc. It was nice hearing some of the music that brought us back sweet memories. The facility was clean and the staff only came out to greet everyone in the beginning and at the end to give their last condolences. Giving us our privacy. Everyone appreciated that. R.I.P. Mr. Marshall, we love you Pops!

I will post my review in English and Spanish. We are…read moregrateful for the professional and compassionate attention we receiveived by the Valles family at their beautiful installations in Miami , Florida. Our loved one's wishes were to return to our homeland. The Valles family expedited the repatriation process in a timely manner, tended to every detail with a service here in Miami in their beautiful and elegant installations. They went above and beyond in service, consideration and compassion. Our loved one was repatriated to Venezuela We are eternally grateful for your attention and professionalism. Valles Funeral Homes have been in business in Venezuela with nationwide locations for over 50 years. The generations have maintained the impecable service they've been known for in Venezuela. Thank you Valles Family. Publicaré mi reseña en inglés y español. Estamos agradecidos por la atención profesional y compasiva que recibimos de la familia Valles en sus hermosas instalaciones en Miami, Florida. Los deseos de nuestro ser querido eran regresar a nuestra patria. La familia Valles aceleró el proceso de repatriación de manera oportuna, atendió cada detalle con un servicio aquí en Miami en sus hermosas y elegantes instalaciones. Ellos fueron más allá en servicio, consideración y compasión. Nuestro ser querido fue repatriado a Venezuela. Estamos eternamente agradecidos por su atención y profesionalidad. Valles Funeral Homes ha estado presente en Venezuela con ubicaciones en todo el país durante más de 50 años. Las generaciones han mantenido el servicio impecable por el que han sido conocidos en Venezuela. Gracias familia Valles.

I can not express how disappointed and disheartened I am by the lack of communication and support…read moreduring this trying time. As a grieving customer, the representatives should handle each family with care. From the beginning, there have been delays where I constantly had to follow up, took blank trips to the office, documents weren't drafted, and had to correct a ridiculous amount of errors throughout the documents and contracts that were written. It took 10 months to get these issues resolved only after I proactively reached out. I am not sure why Debbie Ramirez, the location management requested that I reach out to address my concerns. We spoke on the phone and I shared with her my experience as well as the email chains I had with staff members who mishandled my loved ones' burial. She advised she would call me back (which she never did), and sent an email saying that she would share this with the team as a training opportunity. Mrs. Ramirez showed ZERO remorse or sympathy. At least, Jessica T., the family service manager showed some sympathy and was apologetic about what occurred.

Vivian was fantastic making a tough time very pleasant. She really went out of her way to help us…read morewith all of our needs. I would highly recommend her to anyone who might need her expertise,even following up to see how our family was doing afterwards

I have never experienced such cold, unprofessional and unsupportive staff/ funeral home…read moreestablishment ever!!! We recently hired them for one of our beloved family member, and the experience was horrible in every way!!!

I am deeply grateful to Gregg L Mason entire staff for the compassion, care, and professionalism…read moreshown during one of the most painful times of our lives. Mr. Mario and the entire staff handled my daughter's funeral with such dignity, respect, and love. Every detail was thoughtfully taken care of, allowing our family the space to grieve and honor her life. We will never forget the kindness they showed us.

The Services Provided By Stephanie and Funeral Director the night of my youngest brother Viewing…read morewas nothing less than Exceptional. The Care they took to make sure everyone was comfortable, and A very professional service was provided with San Jose. The attention to detail made my brother looked perfect. I wish I didn't have to be writing this but that's life and we loose it sometimes. We weren't prepared had nothing ready, certainly not for a 13 year old, and thanks to them we couldn't have felt in better hand. His Funeral started at 4pm for the close relatives and I informed everyone else at 5pm - would end at 12 Midnight so at 11pm I promptly starting advising everyone to start saying saying their goodbyes as it's difficult to start doing it at 11:57 as the end of the night approaches, and we wanted a bit of extra time with him alone. Everything went smoothly and the day of his burial. The escort service was ready, the hearse was ready the director was ready, it seem that the only person not ready was my Dad which we couldn't find for a while. Turns out we were looking for each other around the building. Everything was on time and perfect until my brother was laid to rest and their services were over. I highly recommend if you're looking for that which nobody wants to look for cause it's tough, to go and see the guys there at San Jose Memorial Plan. You'll get a really great service and a Memorial you'll always remember.

It was a nice service and burial everyone was treated with the upmost respect, courtesy and…read morekindness for our family.

My mom passed away earlier this year, and it was an incredibly difficult time for my family. Since…read moreI had never planned a funeral before, I was truly grateful for the guidance, patience, and support the staff at Grace Funeral Home provided. They helped us through every step with care. I pray God blesses you and your loved ones with many years together, but if you ever need a funeral home that will treat your loved one like family, I sincerely recommend Grace Funeral Home.

This is a bit long but please read to the end: In 2012, I…read morelost my youngest sister. Her homecoming and final resting place was entrusted to Grace Funeral Home in the care of Vincent Brown, Vanassa Cooper and their staff. They provided an exceptional, memorable service. Fast forward to 2015. Due to my mother's decline in her health, I relocated her from her home in Miami, Fl to MD where I was to take care of her. My mom's only request was when she passed, I get her back to Miami and have Grace take care of her and get her to Vista Memorial Gardens where my sister was laid to rest. As I saw my mom decline, all I could think about was how I was going to get her back to Miami in the event she passed away unexpectedly. Although I kept it in the back of my mind, it wasn't a priority as her health and quality of life was at the forefront. Over the last three years, her health declined demanding round the clock care. At some point, I knew I had to keep my promise to my mom to get her back to Miami in the event of her passing. I reached out to Mr. Brown, he assured me that everything would be okay, he would take me through the process, "it'll be okay!" We started the process of getting the paperwork done. Unfortunately, within a matter of a few weeks, my mom rapidly declined. On October 1, 2023, my mother passed away peacefully at home in NC. I immediately contacted Mr. Brown. From the moment I reached out to Mr Brown, he kept his word and made the process seem seamless. Since he took care of everything in the background, I was able to focus on getting to Miami and grieve without having to worry about her arrangements. At some point, I started working with Ms Cooper to provide her with what was needed for my mom, clothing, etc..... She is one of the most kind, loving and personable people I've ever had the pleasure of meeting. She made me feel like she was part of the family and wanted nothing but the best for mom. She will forever be my sister-friend! Upon my arrival to the funeral home for the service, I was greeted by Kevin and Bill. Kevin guided me to my mom to view her for approval prior to family and guest arriving. Not only did they capture mom's natural beauty but they laid her to rest so beautifully, she looked like she was sleeping not overly made up. She just looked like herself. As the service was coming to an end, suddenly an angelic, amazing, beautiful sound came out of nowhere and my God, let me tell you, as I lifted my head up and saw that Bill was kind enough to bless us with a song, it felt like the heavy feeling in the room was lightened. I had to keep myself from begging him to keep singing. While I knew I'd done the right thing by getting mom home and entrusting Grace, at that very moment, it solidified that mom, me and my family were right where we were supposed to be. As we left the funeral home to head to the cemetery, I had the pleasure of having a moment with Kevin. His words of comfort, warmth and genuine demeanor gave me the peace of mind not even my family could've given me. I could go on and on about the exceptional service and experience they provided but I'd be at a loss for words. From the owner to whoever maintains the facility and its grounds, that had anything to do with getting my mom to her final resting place, I am eternally grateful and appreciate them handling her with dignity, respect, compassion and GRACE! At no point did I feel like I was dealing with a business rather than a family that was there during my most difficult time of need. I wish I could give them more stars but there would never be enough to truly capture the quality of the service they provide. I am grateful and humble to have worked with them! I know mom is looking from the heavens with my sister saying "well done!"

At a time when you're at your saddest Michael Blasberg and his team we're extraordinary. A death…read moreduring the time of Covid puts an additional stressor on an already stressful event, but Michael Blasberg handled everything with kindness, compassion and elegance. He made my family and I feel taken care of, and that is what you want upon the death of a loved one. He made the needed arrangements and made sure the funeral was accessible in real time video to those who could not travel. While I could not have many of my closest family and friends present, Michael ensured that the funeral was performed with dignity. I thank you for you care and kindness.

Murray Rubin handled everything for my mother back in 2013. I was so scared because I am all alone…read morein Florida and he told me ' Don't worry, when the time comes call me any time and I will do everything". Well, April 10, 2020 the night came. Murray answered his personal cell phone number he gave me and kept his word. Everything was handled so wonderfully and easily! He is incredible, he even came to my moms service! Michael Blasberg I met to sign papers and he was extremely kind, patient, helpful. The whole entire experience was wonderful. Even at the Cemetary- Hollywood- everyone was so wonderful. Jane Vigil helped me so much with designing my mother's wall and showing me all around and explaining so many things to me. The Cemetary at 72nd street is so peaceful and serene. I thank you all so so much for making my terrible week so much better !!!!! Linda