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    Mount Sinai

    2.9 (95 reviews)
    Closed 8:30 am - 8:30 pm

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    Shawn C.

    This place really takes advantage of people. I went here because I had a small cut on my finger that wouldn't stop bleeding. They put a glue strip on it, then they sent me a bill for $1,400. Insurance wouldn't cover it, so I was on the hook for this rip off. The charge is clearly out of proportion with the tiny amount of time and work. This seems like price gouging to the extreme - and I think it's dirty, greedy, and unethical.

    Spencer W.

    I hurt my eye terribly in a work accident. Nearly blind and crying I came to this urgent care and was seen within 10 minutes. I was helped by two MDs and a physician assistant. They did what they could to clean out my eye and try to survey the damage. Ultimately, they suggested I go to the emergency room for a greater level of care, However I must mention the stellar follow up care by one Dr. Nina Ragaz was above and beyond. She, on her own cell phone called eye doctor locations around the city to see if she could make an appointment for me to get specific eye care. (I couldn't do it because I had trouble seeing) Over the next 24 hours I was contacted by several doctor's offices asking me if I needed to make an appointment for follow up. She did this in the middle of a pandemic. You can imagine how busy her practice was. There is only one way to treat a patient correctly and this doctor did just that. My only regret is that this doctor could not be my regular doctor. Thank you, Mount Sinai urgent care. Hopefully, I never have to come back here again, but I would.

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    2 months ago

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    3 years ago

    An Urgent care with an x-ray machine but no x-ray tech except on Wednesday is pretty useless

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    6 years ago

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    Mount Sinai

    Thank you!! Hope you are feeling better!

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    Page 1 of 3

    Ask the Community - Mount Sinai

    Review Highlights - Mount Sinai

    Fierstein saw me and he was super nice, did not seem rushed at all and even called me to follow up on my labs later that evening.

    Mentioned in 6 reviews

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    3.9(293 reviews)
    1.7 miHell's Kitchen, Midtown West

    have been coming to CityMD for a long time, and overall my experience has almost always been good…read more Yes, there are sometimes long waits, and occasionally small misunderstandings happen, but nothing critical. In general, the doctors I've seen before were professional, kind, and genuinely tried to help. Unfortunately, my visit on December 14, 2025 was very different. I was seen by a female provider whose name I was unable to get -- the front desk did not provide it, and she did not introduce herself. From the beginning, her attitude felt cold and dismissive. I clearly explained my situation and asked if it would be possible to prescribe medication in a slightly larger quantity, as I come to CityMD regularly and currently do not have insurance. I paid out of pocket for this visit. Instead of calmly explaining medical or policy limitations, the provider responded with visible irritation and a negative attitude, which made an already stressful situation worse. She could see that I was anxious and in a rush, yet the interaction felt unnecessarily tense. At the end of the visit, I was told that two medications would be prescribed. However, when I went to the pharmacy, I received only one tablet of one medication, and the antibiotic that was promised was not prescribed at all. This was extremely frustrating and confusing, especially since the clinic was already closing and I could not clarify the issue the same day. What upset me the most was not even the prescription mistake itself, but the lack of professionalism and empathy. In all my previous visits to CityMD, providers were respectful, patient, and supportive. This experience felt like an exception, and unfortunately a very unpleasant one. I truly hope this feedback is taken seriously, because CityMD has always been a place I trusted -- and I would hate to see that trust affected by interactions like this.

    Really great option for urgent care in the city. We were visiting from out of town when my daughter…read morehad a fever. The MD provider was compassionate and competent as was the medical assistant. They did a culture for step, diagnosed my daughter, and sent RX to CVS down the street. Couldn't have asked for a more seamless experience. We were in and out in 20 mins and it was very simple.

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    CityMD West 57th Urgent Care - NYC - Exam room

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    MiDoctor - Check In Kiosks. 12.07.2025.

    MiDoctor

    3.6(127 reviews)
    2.1 miHell's Kitchen, Midtown West, Theater District

    These people don't answer their phone calls. I was on hold for almost an hour just to ask a simple…read morequestion, and no one ever responded -- just their ridiculous recording saying, "You are number one in line and will be seen shortly." That never happened. After waiting nearly 40 minutes, I hung up. Then they started sending me text messages asking me to call the same number again. I tried once more, and again there was no response. And they're offering primary care doctors? With that kind of service -- a big NO. Thank you very much. There are much more professional places in the area.

    Nightmare. The staff and assistants are clueless in terms of wait times, appointments, anything…read more The PA who intook me answered my questions twice with the question: "what happendt??" Instead of saying 'what' or 'excuse me' she replied to my questions with "what happendtt??" And I hate to judge but her tacky long fingernails were in the way of even taking my blood pressure (you get the vibe) Also the PA's - yes more than one- don't know what Doxycycline is. They are working in Hells Kitchen... maybe the gayest neighborhood in the world, but they haven't heard of the drug, which a staple for STD prevention. The lead physician, Dr Palli, is nice enough, but he's not up for the job. I heard him from my exam room berating an assistant about Yelp reviews....ironic yes. This place doesn't just suck, it's dangerous for the community. Don't go here.

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    MiDoctor - 12.07.2025.

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    MiDoctor - 12.07.2025.

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    Weill Cornell Medicine - Primary Care at Broadway - Exam room

    Weill Cornell Medicine - Primary Care at Broadway

    3.8(63 reviews)
    0.4 miUpper West Side

    i need to update my review; last tuesday i was there and had a very pleasant experience. starting…read morewith patty, sasha, sonia and nannette. and i was eventually seen by gwen beetle. they were all soooo kind and helpful and courteous. what a great office and fantastic staff. i want to share my latest experience; vanessa s. and sasha n. were there to greet me and they could not have been more courteous and helpful and knowledgeable. they got all my paperwork done and i'm really grateful for their help. sooooo pleasant and fantastic at what they do. then i had the pleasure of being helped by nurse nataliya she too is jus sooo kind and helpful and comforting. i need surgery and it's stressful but all three; vanessa s, sasha n and nataliya are fantastic at what they do and wells cornell, you're fortunate to have all three on your side. thank them for me cuz they are much appreciated.also, i'd be remiss not to mention patricia. she too is sooo kind and helpful at the front desk.

    My son goes to Weill Cornell to see his pediatrician. Everything so far has been great. When we…read moreneed care we are able to get care, usually the same day. We've seen a few different doctors (sometimes we aren't able to see his PCP) and everyone is very knowledge, cordial and kind. The nurses are all great and attempt to calm my son down who get a a bit nervous as he's only 2.5 (he started seeing his doctor at 18 months when we moved to NYC). At times during afternoon visits when they're busier the wait time can be a little long but that's fine. We are patient and things work out.

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    Weill Cornell Medicine - Primary Care at Broadway - Took a pic of my doc Dr Reisacher

    Took a pic of my doc Dr Reisacher

    Weill Cornell Medicine - Primary Care at Broadway - Clean exam rooms

    Clean exam rooms

    Weill Cornell Medicine - Primary Care at Broadway

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    Mount Sinai - urgent_care - Updated June 2026

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