I haven't been to an emergency room is many years. Urgent care sent me to the ER and I'm glad I…read morewent to this one. They were quick, pleasant and professional. I observed that even their interactions with one another were pleasant and professional. It was also very clean. Best emergency room experience ever. Thank you MNRH!

Atrocious. They did not even conduct blood work on my very elderly parent who had badly fallen IN a…read morenursing home, or conduct the bare minimum amount of tests any other ER would do. She was out of the Montefiore ER and sent back 2 hours later. Also did not do a body scan or urine analysis which is very common in the elderly population, especially if they fall. Due to extreme negligence, she wound up in another ER less than 2 days later. She was immediately admitted and is still there over 2 weeks later. I blame Montefiore for this. I wish I could give it no stars! STAY AWAY AT ALL COSTS!!!

I've always had strong experiences with NewYork-Presbyterian, so I came in expecting that same…read morelevel of professionalism and care. This location did not meet that standard. The doctors themselves were solid. The OB/GYN who cared for my wife stood out. Professional, attentive, and genuinely caring. Dr. Kevin Molyneux also made a strong impression. He was focused, clear, and took good care of my wife. Where things fell short was with the overall staff experience. Bedside manner across much of the team was lacking. Interactions felt dismissive at times, especially in the emergency department. Basic coordination also needs work. Housekeeping was requested multiple times and never showed up. Communication between shifts was inconsistent. There were gaps in handoffs and documentation, which made it harder to understand what had already been done and what came next. The facility itself feels dated and doesn't reflect the standard I associate with NYP. I'm giving 3 stars because the doctors delivered where it mattered most. But based on this experience, we would choose a Manhattan NYP location next time.

I was directed here by urgent care on 2/16/25 because I was vomiting profusely and experiencing…read moreextreme stomach pain and diarrhea. I was seen quicker here than at Urgent Care. Go figure! Long story short, they admitted me right away took my vitals, took blood and stool specimen and diagnosed me with norovirus. The care was wonderful. My nurses Kelly and Monica offered superb care. However, nurse Diana tried to get me to take my thyroid medicine with apple juice because I was out of water and she seemed reluctant to go refill the water pitcher. Also, when I told her I was hungry because I had been throwing up all day, she told me they only serve breakfast on that unit and the rest of the day the patients don't get anything to eat; however, she said she could give me snacks such as a pack of graham crackers, jello or jello pudding, apple sauce, and apple juice. Mind you, most of those items would extend the diarrhea and not bind it. I later found out the following day that what nurse Diana told me was not true. They did, in fact, serve three meals a day on that unit; however, the food was definitely something to be desired. I wondered why no one put in a special diet for me since most of the food items on the menu would exaggerate my condition. So, I picked what I could eat and left the rest. The transport staff was nice and the x-ray technicians were great as well. I would receive updated notices on my phone of my test results which allowed me to ask my nurse and doctors to interpret them for me so that I could understand them in laymen's terms. The rooms were well kept and clean and I was given warm blankets in both the ER and in my room when I requested them. I am grateful for the nurse's assistant Shauna and everyone who interacted with or cared for me during my stay at the hospital. My situation was very critical because I went from being fine to being severely dehydrated in a matter of hours from the norovirus but these people took great care of me all along the way and I only had to spend two days and a half in the hospital.

I've been in their outpatient detox clinic. They really do care & are very attentive and hear you…read moreif you're serious about detox , they'll truly help. I also had went to their emergency room everything went so quickly I was bought in right away ( but at time had heart problem & I catch seizures so they had to bring me in right away and do a EKG ) but even after the doctors had me out of there after a panic attack or 2 in like 1 hour maybe few more minutes over. My doctor also really understood me.

Saved my life. The 3 chiefs of Stàff of Infectious Diseases…read morein Jacoby Hospital. I want to thank God for their abilities. Thanks Doctors., wholeheartedly...

I realized they delete negative Google reviews so I will post my experience here. I came here…read morebecause my normal hospital is in the city and I am going through some post-op complications. This hospital has a high rating so I took a chance. What a waste of my time. If I had known the incompetence of some of the staff here, I would have rather let myself bleed out than come here. First time I have said this, but I actually like the doctors more than the nurses and other supporting staff. Triage was a nightmare. I only said a total of two sentences, which wasn't enough to explain the reason I was there, because she cut me off so she could type it down. I have never met someone who typed like a kindergartener. It took nearly 20 minutes for her to type a literal 3 sentences. The ER nurses, physicians, and surgical team were lovely. I was medicated, sent to a CT, and admitted in under 5 hours. However, the regular hospital team on the inpatient floor? Wow. No words to describe my horror and disappointment. Again, the surgical team was lovely and transparent. The nurses all need to be fired or restrained. God forbid a nurse at this hospital does their job. My IV line kept causing the machine to beep and I had to keep silencing it because the nurses were too busy doing absolutely nothing to come turn it off. Also, I complained TWICE about the lady I was sharing a room with. She would not shut up, talking in her sleep, groaning, moaning, and making all sorts of inappropriate noises all night. Both times I complained? The nurse peeked around the curtain to ask if the woman was okay, ignored me, and walked out. No reprimand, no attempt to explain to this lady that she waa being disruptive. I did not get an hour of sleep the entire evening. I had an Asian woman come in to do my blood just now and I had to tell her off. Why? Because she was attempting to draw blood without actually looking for a vein. She was going based off what she could see. She poked around in my opposite arm before giving up and going into my hand. No warning, no communication, no prodding with her finger to find the best vein. She just went into whatever she saw. It was painful because she kept moving it in and out since the blood wasn't flowing well (hm, wonder why) and I moved because it was painful. She had the audacity to tell me she wasn't done and I told her to please get me a nurse who knew what they were doing because clearly she didn't and was being reckless. Aside from the crappy staff, the building is a health hazard. The floor of the CT was disgusting, clearly hasn't been swept or mopped in God knows how long. The entire hospital is disgusting. The bathroom in my inpatient room was dirty, not cleaned or wiped down. The surgeons and doctors are who saved it for me. But considering nurses and other supporting staff are the main faces, please get rid of all of them. Terrible workers. Thus why people would rather travel to Manhattan for their medical care.

Horrible service; ER bathroom has water coming up from the floor when you flush the toilet; i…read moreinformed the staff at the desk 1 nurse completely ignored me the other sitting next to her acknowledged me simply because she realized that the nurse wasn't answering me. The bathroom is unsanitary. the patient that was next to my Mom; we were able to hear every question and answer because they were using an interpreter on a portable stand who was loud enough for anyone in the immediate area to hear. Do better NCB!!

My husband had to come to the E.R. for pain he was having in his back, chest and under his arm…read more Thank goodness it's not a heart attach, stroke or any major health issue. They took blood, X-Rays and a EKG. It's nice that it's nothing major. The care that was given was very good and I thank them. We didn't have any office experience we came into triage. We came in around 2ish and we still here at 5:10pm.

Worst hospital experience I've ever had. Last year, I waited in the waiting room with my friend in…read morea stretcher for 3 hours, before the main room opened up, which we stayed all night. It is dingy, all the medical equipment looks outdated, there was little to no checking up overnight, it was a mess...everything a hospital shouldn't be. I get they're busy but there needs to be some major renovation/internal fix to this hospital.

I was admitted Saturday morning I had the best care when I got into my room from the ER staff to…read morethe nurses on the 5th floor very kind made me comfortable while I was sick I recommend going there for good quality care and compassionate people I was extremely sick when I got there they treated me right kudos to them at Lawrence Hospital in Brownsville,NY

I was a patient at this facility months ago and reached out again for treatment, with my initial…read morecontact on 8/8. It's now been over 8 weeks and numerous follow-up calls, yet I'm still left in limbo. Two weeks ago, the scheduler assured me I would receive a call back by the end of the week. That call never came. When I followed up, I was told the office manager (new to the facility) would be in touch the following day as she was out of the office. It's now been over a week, and still no response. This level of service is completely unacceptable.

The best team every at hyperbaric. Thank you so much to Quin, Nicole, and Tameka. They took very…read moregood care of me

I must say, every individual that came to care for me was of the utmost respectful, compassionate,…read moreand so caring. The entire team of nurses and patient care were excellent. My Nurse Ashley, oh my I can't say enough about this young beautiful woman. She was loving, and caring, compassionate, she taught me what to do, she cared for me so well I am forever grateful. The transport like Bakery and Jessica, wonderful experience. You have to experience it for yourself. We are the patient to them we too must realize they deal with so so much just to give us the care we need. It goes both ways. Let's cherish those that care for others because its not easy. Hats off to the team at Wakefield Hospital 6 North. Welcome to 6th North they all said. Well done team. Well done.

This is the first time in my life ever saying this. " The Best hospital stay in my life ". To the…read morehospital staff on the i.c.u. and my nurse Ada , and the many more beautiful people who had a hand in taking excellent care of me. Thank you is not a strong enough word . The sea of humanity i felted will live with me forever. To all who shared their stories of their lives. Thank you all. To Dr . GOLDSTEIN and his beautiful staff ,God BLESS YOU ALL. TO ALL OF YOU AT MONTEFIORE KEEP ON BEING A BEACON OF HUMANITY. YOURS Truly , Richie the "Pug" PUGLIA

Drove here 4 hours with 3 kids to see grandmother who was diagnosed with brain mass. Was told that…read moreno children under 12 can come inside.