I haven't been to an emergency room is many years. Urgent care sent me to the ER and I'm glad I…read morewent to this one. They were quick, pleasant and professional. I observed that even their interactions with one another were pleasant and professional. It was also very clean. Best emergency room experience ever. Thank you MNRH!

I would give them 0 stars if I could. the ER staff and nurses are the rudest I've ever come across…read morein my life. I work in the medical field and have NO idea how it's acceptable. When someone is in an emergent state and worried, you want to be surrounded with compassionate and caring people, and I experienced the complete opposite. My husband needed to come here and although he was the patient, as his wife, I figured I'd get some sort of greeting or direction as to where I should/could wait. Not one person spoke to me throughout the entire visit. I had to be the one to say "have a good night" when leaving to each person. I understand hospitals have strict restrictions on visitors still but there's a way to let someone know that. They called my husband to the back to get his vitals done and I wasn't sure if I could go with him or not, so I followed behind him and asked "can I come or should I stay" and the RN rudely said "have a seat" and slammed the door in my face. The nurse eventually came to get me and just said "come" and brought me to the "room" my husband was in. It wasn't even a room, it was a chair in a hallway. The doctor was nice but he didn't introduce himself at all, he just approached and I was confused and had to look at his name tag to figure out why he was approaching and speaking to us. Long story short, avoid this place.

I've always had strong experiences with NewYork-Presbyterian, so I came in expecting that same…read morelevel of professionalism and care. This location did not meet that standard. The doctors themselves were solid. The OB/GYN who cared for my wife stood out. Professional, attentive, and genuinely caring. Dr. Kevin Molyneux also made a strong impression. He was focused, clear, and took good care of my wife. Where things fell short was with the overall staff experience. Bedside manner across much of the team was lacking. Interactions felt dismissive at times, especially in the emergency department. Basic coordination also needs work. Housekeeping was requested multiple times and never showed up. Communication between shifts was inconsistent. There were gaps in handoffs and documentation, which made it harder to understand what had already been done and what came next. The facility itself feels dated and doesn't reflect the standard I associate with NYP. I'm giving 3 stars because the doctors delivered where it mattered most. But based on this experience, we would choose a Manhattan NYP location next time.

Visiting my mother-in-law is like entering a Maximum Security Prison. Walking through metal…read moredetectors, getting wanded, presenting your ID like I was entering TSA??? Why? Being denied entrance because, supposedly there are 2 people already visiting, after spending 2 hours in traffic and confirming that only one person is up with patient, the guard didn't care, on this visit. Other days we entered with 4 visitors already in mother-in-laws room. Random nasty overboard security. P.S I'm a physician. And one more note, on multiple occasions we asked to speak to nurse assigned to my family member. They NEVER came and the physician in charge didn't have command of the patient's condition.

I've been in their outpatient detox clinic. They really do care & are very attentive and hear you…read moreif you're serious about detox , they'll truly help. I also had went to their emergency room everything went so quickly I was bought in right away ( but at time had heart problem & I catch seizures so they had to bring me in right away and do a EKG ) but even after the doctors had me out of there after a panic attack or 2 in like 1 hour maybe few more minutes over. My doctor also really understood me.

Saved my life. The 3 chiefs of Stàff of Infectious Diseases…read morein Jacoby Hospital. I want to thank God for their abilities. Thanks Doctors., wholeheartedly...

I realized they delete negative Google reviews so I will post my experience here. I came here…read morebecause my normal hospital is in the city and I am going through some post-op complications. This hospital has a high rating so I took a chance. What a waste of my time. If I had known the incompetence of some of the staff here, I would have rather let myself bleed out than come here. First time I have said this, but I actually like the doctors more than the nurses and other supporting staff. Triage was a nightmare. I only said a total of two sentences, which wasn't enough to explain the reason I was there, because she cut me off so she could type it down. I have never met someone who typed like a kindergartener. It took nearly 20 minutes for her to type a literal 3 sentences. The ER nurses, physicians, and surgical team were lovely. I was medicated, sent to a CT, and admitted in under 5 hours. However, the regular hospital team on the inpatient floor? Wow. No words to describe my horror and disappointment. Again, the surgical team was lovely and transparent. The nurses all need to be fired or restrained. God forbid a nurse at this hospital does their job. My IV line kept causing the machine to beep and I had to keep silencing it because the nurses were too busy doing absolutely nothing to come turn it off. Also, I complained TWICE about the lady I was sharing a room with. She would not shut up, talking in her sleep, groaning, moaning, and making all sorts of inappropriate noises all night. Both times I complained? The nurse peeked around the curtain to ask if the woman was okay, ignored me, and walked out. No reprimand, no attempt to explain to this lady that she waa being disruptive. I did not get an hour of sleep the entire evening. I had an Asian woman come in to do my blood just now and I had to tell her off. Why? Because she was attempting to draw blood without actually looking for a vein. She was going based off what she could see. She poked around in my opposite arm before giving up and going into my hand. No warning, no communication, no prodding with her finger to find the best vein. She just went into whatever she saw. It was painful because she kept moving it in and out since the blood wasn't flowing well (hm, wonder why) and I moved because it was painful. She had the audacity to tell me she wasn't done and I told her to please get me a nurse who knew what they were doing because clearly she didn't and was being reckless. Aside from the crappy staff, the building is a health hazard. The floor of the CT was disgusting, clearly hasn't been swept or mopped in God knows how long. The entire hospital is disgusting. The bathroom in my inpatient room was dirty, not cleaned or wiped down. The surgeons and doctors are who saved it for me. But considering nurses and other supporting staff are the main faces, please get rid of all of them. Terrible workers. Thus why people would rather travel to Manhattan for their medical care.

Horrible service; ER bathroom has water coming up from the floor when you flush the toilet; i…read moreinformed the staff at the desk 1 nurse completely ignored me the other sitting next to her acknowledged me simply because she realized that the nurse wasn't answering me. The bathroom is unsanitary. the patient that was next to my Mom; we were able to hear every question and answer because they were using an interpreter on a portable stand who was loud enough for anyone in the immediate area to hear. Do better NCB!!

I am very impressed with the level of patient care the staff has shown my daughter in the maternity…read moreward. From the triage, to the support staff, the nurses and anesthesiologists - the patient care was impeccable. You will know your patient rights and before you decide to do any procedure, you will know the advantages and disadvantages. My daughter was going to go to Lenox Hill based on their reputation and given a family member delivered there BUT, the level of care at St. Barnabas Hospital Maternity ward was by far better than that of Lenox Hill. If you want a great labor experience where you feel comfortable and valued, give this hospital a try.

My husband had to come to the E.R. for pain he was having in his back, chest and under his arm…read more Thank goodness it's not a heart attach, stroke or any major health issue. They took blood, X-Rays and a EKG. It's nice that it's nothing major. The care that was given was very good and I thank them. We didn't have any office experience we came into triage. We came in around 2ish and we still here at 5:10pm.

I was admitted Saturday morning I had the best care when I got into my room from the ER staff to…read morethe nurses on the 5th floor very kind made me comfortable while I was sick I recommend going there for good quality care and compassionate people I was extremely sick when I got there they treated me right kudos to them at Lawrence Hospital in Brownsville,NY

I was a patient at this facility months ago and reached out again for treatment, with my initial…read morecontact on 8/8. It's now been over 8 weeks and numerous follow-up calls, yet I'm still left in limbo. Two weeks ago, the scheduler assured me I would receive a call back by the end of the week. That call never came. When I followed up, I was told the office manager (new to the facility) would be in touch the following day as she was out of the office. It's now been over a week, and still no response. This level of service is completely unacceptable.

I must say, every individual that came to care for me was of the utmost respectful, compassionate,…read moreand so caring. The entire team of nurses and patient care were excellent. My Nurse Ashley, oh my I can't say enough about this young beautiful woman. She was loving, and caring, compassionate, she taught me what to do, she cared for me so well I am forever grateful. The transport like Bakery and Jessica, wonderful experience. You have to experience it for yourself. We are the patient to them we too must realize they deal with so so much just to give us the care we need. It goes both ways. Let's cherish those that care for others because its not easy. Hats off to the team at Wakefield Hospital 6 North. Welcome to 6th North they all said. Well done team. Well done.

The best team every at hyperbaric. Thank you so much to Quin, Nicole, and Tameka. They took very…read moregood care of me

Drove here 4 hours with 3 kids to see grandmother who was diagnosed with brain mass. Was told that…read moreno children under 12 can come inside.

My experience with Montefiore regarding my son's care is awful with going through circles no one…read morecontacting you back regarding issues with my son's medication n patiently waiting inaccurate details constantly unethical n unprofessionalism among employees giving wrong information with patients information for simple things n no administration or director in place when conflicts arise to find simple solutions to properly prioritize patients n support them in a timely manner I don't know what happened to this hospital caring for their patients needs