This place is terrible. I was going there for a while. Then I get something from my insurance…read morecompany saying they don't take my insurance anymore. No one in the office said anything to me. I canceled an appointment and they tried to charge my insurance. The people at the front desk do not know what they are doing. I found a really nice doctor in Rose Hill. If I could put 0 stars I would!!!

Everyone was so kind and helpful! After my appointment, I received a text to review my prescription…read morewhich included a discount card!

Family doctor place!! I've been coming here for years. It was good. Then they were run by inova and…read moreidk... the quality went down and you could almost feel it in the doctors that they were stressed and unhappy. Fast forward, they've become a private practice and again... the mood felt shifted. Lighter and better. Easy online check in on iPads which they didn't have previously, and just a smooth process in general. Like I said, I've been coming here for years so it's a personalized and quality type of care. Not planning on changing anytime soon BUT I do plan to actually commit to my yearly physicals

Listed on my insurance site as accepting my insurance but they do not. These doctors need to…read moreupdate their sites

I've been going to Dr. Gallini for over 30 years and there is no one better at taking care of…read morepeople and guiding you to a more healthy life. Simply the Best ! And his Team there are the most talented and caring people. They go the extra mile and THEY CARE.

Dr Gallini has been my doctor since I was a small child (decades ago BTW). He is ALWAYS friendly…read more I am very verbal and could talk one's ear off. He always listens and makes solid suggestions. I now have children of my own and I really appreciate his patience. Despite the fact that he has been in practice for a few years (ahem *cough*) Dr. Gallini is very knowledgeable about current medical trends and changes. Dr. Gallini is NOT a prescription pusher. If you're wanting a doctor that will just do what you tell him/her to do and give you a prescription...don't see Dr. Gallini. He will only prescribe what he feels is most appropriate for the patient, IF anything is appropriate. He will not hesitate to tell you that what you have just has to run its' course...in the nicest way possible. :o) As with most doctors, if you have somewhere to be, make your appointment for first thing in the morning or the last appointment of the day. Dr. Gallini likes to talk with his patients, which has the potential negative side effect of always running a bit behind schedule. But I'll take 10-15 minutes behind schedule over a doctor who rushes me through like a product on an assembly line. If you need to make a routine appointment (physical, etc.) call the office as early as possible. Dr. Gallini's schedule fills up REALLY quickly. It's pretty common to make a yearly physical appointment 2-3 months out. That being said, though, I have been able to get more urgent issues seen much more quickly (sometimes even the same day.) Plan ahead when you can and cross your fingers when you can't! ;o) The office staff is, largely, good. There are several of the office ladies who have been there for awhile and know what's going on. You'll figure out who they are pretty quickly. There are also several positions that change personnel regularly. This seems to be true at many doctor's offices. Just keep notes of who you talk to, date/time, etc. JUST IN CASE you run into issues and need to reference your contact. But I think that's just good practice in general. OVERALL: The fact that I have been seeing Dr. Gallini since I was a small child and I now bring my own children to see him should speak volumes for what I think of this doctor. There are other doctor(s) in the practice with him, but I will only make my appointments with Dr. Gallini (unless we have some kind of HUGE child-illness related issue and don't have a choice.) He's a good man who truly cares about his patients. I probably shouldn't have told you about him..... ;o)

I have been coming to this practice for multiple decades now. I usually see Dr. Gallini , but the…read moredocs and other medical professionals who work here are good as well. As with most doctors, if you have somewhere to be, make your appointment for first thing in the morning or the last appointment of the day. Dr. Gallini likes to talk with his patients, which has the potential negative side effect of always running a bit behind schedule. But I'll take 10-15 minutes behind schedule over a doctor who rushes me through like a product on an assembly line. If you need to make a routine appointment (physical, etc.) call the office as early as possible. The schedule for routine appointments fills up REALLY quickly. It's pretty common to make a yearly physical appointment 2-3 months out. That being said, though, I have been able to get more urgent issues seen much more quickly (sometimes even the same day.) Plan ahead when you can and cross your fingers when you can't! ;o) The office staff is, largely, good. There are several of the office ladies who have been there for awhile and know what's going on. You'll figure out who they are pretty quickly. There are also several positions that change personnel regularly. This seems to be true at many doctor's offices. Just keep notes of who you talk to, date/time, etc. JUST IN CASE you run into issues and need to reference your contact. But I think that's just good practice in general. OVERALL: The fact that I have been coming to this practice since I was a small child and I now bring my own children here for medical care should speak volumes for what I think of these folks. They are good people who truly care about their patients.

Doctor is great. I had one short visit with him only to be referred to a specialist. Office staff…read morescheduled a phantom follow up appointment without my knowledge, and now are asking me to pay $85 for not coming to an appointment I never scheduled. I called because of chest pains and they refused me an appointment because they wanted me to pay $85 to them. They said they would waive it during my last call but today they again asked for the $85. No issue with the doctor but the office staff is sub-par and dealing with my medical records. Safe to say, I will not be going there again.

I had Linx surgery implant and hiatal hernia repair on 12/27/23. Everything went as planned and I'm…read moreprogressing as expected. I found Dr. Gillian to be an attentive and caring doctor, taking the time to explain everything to me. His staff at the front desk are friendly and welcoming and his scheduler was also amazing to work with. I found this to be a great experience where I didn't feel rushed or unimportant at any time. thank you!!

Dr. Gillian did a Linx procedure on me and repaired my hiatal hernia. He exceeded all my…read moreexpectations. He is an excellent surgeon. He and his staff were very professional, caring and kind. The nurses in the recovery room even told me that Dr. Gillian's patients do wonderfully after surgery and have minimal discomfort. I am feeling so much better than before and am very pleased I decided to have this surgery.

Record your interactions with the people in the ER…read more DO NOT GO TO THE ER HERE AT ALL if you can. It's a money grab. I was told by a doctor named Steven Chen that he wasn't going to help someone like me. Who is like me? Waited 3 hrs for help and was treated like an animal once I wanted to expose the way I was getting treated. The nurses demanded I leave and didn't want to help once Chen said something to them. I never yelled or was angry. I just said i was going to record them. They WILL ADD THEIR OWN OPINIONS AND HOW THEY FEEL ONTO YOUR MEDICAL RECORDS. NO FACTS OR PROOF NEEDED. Chen even put in my medical notes. I was highly upset because I didn't get high-level medication. After the fact, he said what he said to me and threw my papers in my lap and walked out. After not getting assistance for 2 hours.. he was more upset i was going to record him. Way more than me being neglected and talked down to. Trying to cover his own actions, falsifying my medical records to make it look like it's about medication and not his neglect as a doctor, along with his unnecessary comments. I said multiple times that I just needed help at that moment. He even pressed on my injured area 3 times and saw my pain. Why hurt your patient and not even do anything to help. I felt like he didn't see me as human, especially when the nurse came and just pulled my iv out of my arm and said, "You need to leave. ".. NO hi or are you okay.. just yanks my iv out, and i need to leave. Idk why I even had an IV to start.. no one told me what was happening, and one nurse told me to shhh when I asked questions about my x-rays. I'm at the ER for a reason, I needed HELP. Couldn't manage the pain on my own any longer. When I asked for pain relief, "You're not getting it from me," Is what Chen said. I asked for another doctor, and he leaned back against the counter, crossed his legs, laughs, and said he was the only. You can tell he enjoyed having power over my pain. They are not here to help US. On top of that, Brian Miller from INOVA compliance department calls so I can make a statement to INOVA and says, " Well, what do you want me to do about it?" Its like no one wants to do their job. They don't care about "people like me" I'm trying to figure out still, who's like me? Who do I need to be to get help?.. it's scary that doctors don't have to actually help and they can say what they want and get away with it. RECORD NO MATTER WHAT THEY SAY..they don't want you to because they are acting very foul there.

You really need to do something about some of the people who work behind the desk on the second…read morefloor, medical office and downstairs (emergency/xray area) because their tone and attitude comes off as disrespectful and not so nice. It is a health facility. I went upstairs to the office and people were sitting and one woman was standing on a blue floor circle waiting for one of two female staffer behind the window to take their name and reason for the visit. One staffer was helping a woman and had to verbalize to the staffer closest to the entry door to the office a few times that I was standing there and waiting. I am tall and hard to miss. It gave the impression that she did not want to help me, especially when I noticed how she rapidly helped other people who came in and stood on one of the two blue circles (helps with socially distancing I believe). Also, I had to go downstairs to get an Xray and was visibly in discomfort, yet one of the female staffers behind a window made me walk over a few times (different counters) and then told me to sign in on the other side, etc. I got the impression that she did not want to do her job and could care less if someone is in pain or not.

I am the caregiver. That was my father. Too bad I can't give you a 0. The same day he was given…read moretwo vaccines at your practice was the same day he stopped walking and went downhill from that point forward. All are facts. Front desk and lab staff are rude and manager non responsive. These are all facts at the Lorton office.

The springfiel office Manager and FRONT DESK staff are RUDE. they have a lot of elderly patients…read moreand they have no empathy, understanding sensibility, sensitibity toward the elderly and their struggle with technology, phone, computer, being late to appointments. The elderly patients deserve respect and given a chance to correct if they made a one time mistake. I ONLY HAVE respect for Doctor Sullivan and Nurse Natalie. I am appalled by the OFFICE MANAGER ANDREA R. and the FRONT DESK STAFF on how they treat the patients specially the ELDERLY. Office Manager ANDREA is RUDE, UNPROFESSIONAL, ILL MANERED, DISRESPECTFUL and so is the FRONT STAFF that GREET CUSTOMERS. SOMETHING NEEDS TO BE CHANGED IN THIS OFFICE. IF THEY ARE NOT HAPPY THEY SHOULD FIND OTHER JOBS.

I went to the E.R 3x before ending here at the Urgent Care part of INOVA.MY Doctor FNP Rosemary…read moreIreri!Ireni LISTENED to Me and treated me with care and decency for a very embarrassing health ailment. I cant say have grateful I am to have gotten the recommendation to try this Urgent Care near me. If only I could have her as my PCP I would be in good Shape. Go See FNP Ireri & Feel Better Soon

The staff at the front are extremely rude and unhelpful and do not explain anything. The website…read moreused to check in is also terrible and again the staff do not help. Extremely unprofessional I wanted to walk out before I even got checked out by the doctor.

My original orthopedic surgeon said my next step was knee replacement. I decided to get a second…read moreopinion and on recommendation from a coworker I called Dr. Marcus. Dr. Marcus met with me and together we decided to proceed with 3 PRP injections. My knee feels like it did 10 years ago! Dr. Marcus was honest in his assessment and did not over promise what PRP could do for me. I am happy that I am able to put off surgery for the foreseeable future.

Had a bit of cartilage de-laminate from the head of my humerous after a mountain bike crash and…read moreoveruse golfing. Dr. Marcus is one of the best local orthopedic surgeons with a focus on sports-related injuries. He is one of the frontrunners in cartilage regeneration and uses micro fracture and PRP injections. Office staff was great and Dr. Marcus made me feel very confident about the outcome. Surgery was quick and went well. Rehab was done at the physical therapist co-located with his Springfield office. I may have lost a few degrees of rsnge of motion (expected and disclosed beforehand), but was ablemto return to golf after about 6-month recovery/rehab. No problems since (3years). Late last fall I developed tennis elbow as a result of overuse playing/practicing golf. Went to see Dr. Marcus again. Same great experience. He evaluated the pain and used ultrasound to look for tears/fraying. He gave me the option of a cortisone or platelet rich plasma (PRP) injection. PRP is the new-age alternative to cortisone. They draw your blood and spin it down in a centrifuge and inject a high concentration of platelet rich plasma at the site of inflammation. It's basically the same concept as with microfrature use stem cells to allow the body to heal itself. It's still considered experimental in the US - so it's considered elective and costs almost $1500 vs a cortisone injection. However since it's your body's own cells there is no limit to the number of injections like there is with cortisone shots. Anyway Dr. Marcus numbed my elbow and gave me multiple injections while using the ultrasound to ensure he was hitting the right spots and not damaging the tendons. Pain releif was immediate. Started wearing a Band-It elbow brace and have not had any further issues. Can't say enough about Dr. Marcus's bedside manner and confident attitude. He sees so many young high school athletes with severe injuries that my aging 40 year old issues are cake. Thanks Doc!!!