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    Mountain Empire Stoneworks

    2.3 (4 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Mountain Empire Stoneworks

    Countertop installation

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    Justice Stoneworks

    Justice Stoneworks

    (2 reviews)

    We bought quartz countertops from then and they installed. We had a back splash from previous…read morecountertops and they knew that when they came and measured them. They installed and we noticed after they left large space between countertop and the backsplash and several chips out of the quartz. I called the company and they sent the installers back. They said they would discuss with their boss and get back to us what they could do to fix it. We didn't hear from them so after four business days we called them. Owner had an attitude said our walls weren't straight. My husband asked the owner how many perfect walls he had seen. His answer was none. Which is true that is why we assumed they came and took laser measurements to insure a custom fit. The owner blamed the bow in our wall and took no responsibility and refused to fix the problem. My husband is a contractor so he knew that was not a good excuse. the owner hung up on him. I called back and asked why they didn't tell us they were having a problem getting it to fit to see what we thought and he hung up on me too. I definitely would not recommend these people!

    Justice Stonework's gets an A+++ from me! They are friendly and professional from the sales…read morepersonnel to the installers. They have a beautiful selection of stone to choose from that will fit most any budget. I'm extremely impressed with their craftsmanship; pre-cut to fit perfectly; smooth, shiny surfaces; level, tight, unseen seams. This area is fortunate to have such stone craftsmanship available! They show up when promised, prepared, clean and efficient. I can't say enough about these folks other than we're lucky to have them.

    Preston Woodworking

    Preston Woodworking

    (1 review)

    We originally purchased quartz countertops through Home Depot in Hendersonville, NC who then…read morecontracted with Preston Woodworking. We were given a 4 week time frame for completion, but it was a full 10 weeks before the counters were ready to install with no word from Preston or Home Depot about the delay. Unfortunately, the original template was done incorrectly and the stone cut incorrectly. The seams on the upbar and lower counter did not match, nor did either one match the corners on the wall. Nevertheless, the installation crew spent a full day installing it and tried to pass it off as acceptable. We immediately contacted Home Depot who then contacted Preston to fix the problem. It was several days with no contact from Preston. We tried to contact the manager of the stone department, but never did hear from anyone from Preston until they sent the owner of the installation company and someone to re-template. The templater pointed out significant errors in the original template and criticized the installation crew for knowingly installing an improperly cut stone, yet they sent the same company out for the second install. It was another 7 weeks after the original installation before the counters were re-done for a total of 4 months. Not once during the entire 4 months did ANYONE from Preston management contact us, even after multiple emails voicing our complaints with the quality of work and the extended delays. The second round produced a barely acceptable final cutting with a sloppy installation of the sink (glue seeping out from behind the caulking as it dried) which my husband had to repair. We tried to pursue a discount to compensate for the extended delays, poor quality work, and multiple days off from work to deal with correcting the problem, but again we got NO response. Home Depot finally was able to get them to agree to an insulting $300 discount, which amounted to less than 10% of what we paid. Take your business elsewhere. This business uses incompetent crews and there is no customer service to fix their sloppy work.

    From the owner: Preston Woodworking manufactures and installs commercial and residential cabinets and countertops…read more We are a company of creative designers, skilled craftsmen, and conscientious customer support personnel - all dedicated to fulfilling your cabinet and countertop needs with superior quality and gracious service. We are the region's top fabricator and installer of granite countertops. No other company located in the Tri-Cities, Tennessee region can match our in-house facilities to create the precise style and quality you want for your home or business. If you want to eliminate the middleman, this is the place to start.

    Mountain Empire Stoneworks - countertopinstall - Updated June 2026

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