I recently purchased a new fireplace and required a type of granite that was very difficult to…read morelocate. Hearthside Hearth and Granite were able to locate the type of granite I required in India and when it arrived it was a perfect match for my existing hearth. This was fortunate because the hearth came damaged. Even though I didn't need the hearth Hearthside refunded me $400 for the damaged piece. I thought that was fair. As it ended up I had to use one of the broken pieces of the hearth to make new granite legs for the sides of my fireplace. So everything worked out very well. I would definitely order from these fine folks again.

I was extremely disappointed with my experience with Heartside in Cleveland, TN. The pricing was…read moreexcessive and far above what other local companies charge. $249 for a service call in which the technician was here for 30 minutes and total repair bill was $700 for a control switch replacement. I would call Blossom Gas or another local company. The repair was completed but never use them and please do your homework because they are way overpriced. Typically, service call pricing is typically $100-$175 and $249 is generally considered premium pricing. Please do your homework.

Cleaned our stove pipe, showed us how to use it. Checked the chimney top and found it was loose and…read moredid the repair. We also ordered new pipes for inside the house. The old ones were looking a little warn and rusted. Everything is set for fall now. Don't wait until winter to call. He gets busy and there will be a wait.

Set up appointment never showed or called. Called and got a text response that he got hung up on…read moreanother job but did not try to reschedule.

Price and the available countertop materials they have is worth checking out. We had our two…read morecountertops replaced, new sink and had the same countertop material (granite) put on the walls under the upper cabinets, they did a great job, everything fit perfectly. Very professional used laser measuring instruments that produce the layout of your kitchen and you could see it on their computer screen, all the measurements not what your new countertop would look like. It does that about a week without countertops on your cabinets but well worth the wait.

review for gold line countertops. we chose a quartz marerial from them. they came out and took the…read morelaser measurements on Sept 4th. they took my sink so it could be an exact fit. Countertops were installed on Sept 23. Since then (a month so far) we have been calling them to come out to fix the sink cutout. We are told that they are checking the schedule and someone will call us. Today Oct 23) I was told I was on the schedule for today and I will be called. I will update this review if that actually happens. to rate the company I would say: great materials, installation is good, customer service is sub-par to poor. update: they did come out and review the work, took the countertop back and fixed it. they reinstalled it and it works just as intended! I upgraded the review to 4 stars.

If you're needing any type of woodwork done, please call Rob Swanson at Tellico Woodworks. We're in…read morelove with the job he did for us. We told him what we were wanting, he made suggestions, and it all came together beautifully!

Rob Swanson and Swanson Custom Woodworks helped us turn our living room into our dream library,…read morecomplete with 10-foot bookshelves with columns and corbels, cabinets, a new fireplace mantel, and a rolling ladder. My husband and I are very happy with the results! Everyone who has seen inside our front door lately -- friends, family, plumbers, UPS deliverymen -- seem to be wowed by Rob's work. Even my dad, who was a high school woodshop teacher for decades and designed many of the wood furniture pieces in my childhood home, was extremely impressed. Rob was very professional and a pleasure to work with, from start to finish. He made detailed design drawings by hand, and worked with my husband and I over several iterations to make sure they were what we wanted. The drawings were so beautiful, we put them on our wall while the bookcases were being built. He gave us several different estimates for different styles and wood types, and laid out the payment schedule at the beginning of the project. Rob did a great job of answering all our questions, giving helpful design suggestions, and addressing strange requests (four different types of corbels!). He matched the whole project very well to the wood grain and stain of an existing piece of furniture. When it came time for installation, Rob and his crew (including son Wes) did a great job of accommodating odd features in our old house on-the-fly, like a very slightly sloping wall and rough stone fireplace. If they made cuts to the wood, they made attempts to do it outside to avoid getting dust in our house. They also vacuumed the wood dust frequently, which I appreciated. Now it feels like we live in a university library. I could just sit and stare at these bookcases for hours. Thanks Rob!