I am unable to send an email since apparently info@mountainrides.org is an invalid email. I also…read morecouldn't reach anyone by phone. I would like to make a complaint about bus driver on bus #3 today on 12/29/18 at 130pm My complaint does not involve the fact that this man was incredibly rude and aggressive when my father asked him if he could take us to downtown Sun Valley. He nastilally yelled at my dad that he was already 8 min late and that his first stop wasn't to downtown sun valley. My dad responded that he understood that but he would Like to take the bus anyway. Not once was he rude but twice when we tried to get a bus ride back to the lodge and he was the same driver that came to pick us up. He started arguing with my dad about how he wasn't going to the lodge again. My dad said he understood this but he wanted to get on anyway like before. Regardless of how extremely angry and awful this man is, my complaint is that he let my family and I get on the bus finally, then before even looking to see if we were seated sped off going at an unsafe speed with the bus. My 80 year old father was still standing and tripped beforehand pulling his way to his seat. The driver didn't even stop when he turned and saw that my father had fallen and was not seated. He just looked at him and kept driving. This is ridiculous and extremely unsafe for a bus driver to do. My dad could have fallen and severely hurt himself. It is not okay that an angry bus driver take it out on passengers and drive unsafely like that. We all have bad days at work and I understand that, but I am not okay that my father fell and the driver kept driving when my father wasn't even seated. ----- Message truncated -----

We recently moved to Ketchum and were so amazed that there is a free bus system around town! When…read morethe weather is great we just use the bus and have saved so much money on gas! The bus is always on schedule and drivers are pretty friendly.

I searched around for a car service from Boise Airport to Ketchum. After many phone calls I was…read morelucky enough to speak to Lisa at Miller's. I set up the ride with ease at a good price. Zack, our driver met us as scheduled holding a sign with my name on it so we could easily spot him. He wasted no time and got us on the road. I want to thank Lisa for her help scheduling the ride and a special Thank You to Zack for being so personable and getting us to our destination safe and sound. I would highly recommend Miller's Limo to anyone looking for a car service and a great experience. Vince Groome

Excellent communication, very accommodating to travel changes, and much cheaper than other resorts…read moreI've been to. Clay was a great driver and offered suggestions on where to go and what runs to hit on the mountain. He even drove us through town before dropping us off to show us where to go. I'd highly recommend using this company!

Sun Valley Resort is one of those places that quietly ruins other resorts for you, in the best way…read more It doesn't try too hard, doesn't announce its luxury, and somehow still delivers it effortlessly. Everything felt easy. The service was anticipated, the setting beautiful without being overproduced, and the overall energy refined yet deeply comfortable. It's really the kind of place that lets you slow down without ever feeling bored. One detail I loved and didn't expect? The on-site ice rink. There's something charming and nostalgic about skating right on property, a small touch that ends up becoming a core memory. Add in the heated outdoor pool, wellness facilities, beautiful dining options, and miles of scenic surroundings, and it's clear this resort understands how to create an experience, not just a stay. What truly elevates Sun Valley is how seamlessly they handle off-property adventures as well. Whether it's horseback riding through Idaho's landscape or arranging wine tours, the concierge makes exploring beyond the resort completely effortless, no planning fatigue required. I really felt well taken care of, and already plotting my return

We booked five nights at this resort. Today, the day of a wedding, has already been ruined. My wife…read moreand I arrive for breakfast at the Lodge restaurant. Never have we had a worse experience. We waited forever just to have a waiter come to the table to take our order. Not once did a waiter come by to see if we needed coffee. After an hour and fifteen minutes we still hadn't received our order! It ultimately took 1:25 to get our order and that happened only after my wife literally walked to the kitchen to complain. All we ordered were two poached eggs, bacon and toast and it took that long. And there were hardly any customers in the restaurant (understandable). When the eggs came they were rock hard - not poached medium but like hard boiled eggs. What an awful experience from a place we paid so much to stay at

this is my experience at the best western Tyrolean Lodge:…read more BREAKFAST: the place was very, very cute and very Fancy! I had waffles I had breakfast potatoes with ketchup and it was really really cute and very very yummy. My sister had cereal And hot chocolate. BEDS: best beds I've ever slept on in hotel very very comfy. I slept right next to the air conditioner. but the only Downside of the bed is that it sometimes gets too cold or too warm. ROOM: the balcony is lovely, even though it was shared., the bathroom was very well decorated. it had a marble counter and it had a bunch of different pot products that you could put on your skin and hair the TV also wasn't very well place. It should've been it should've been in the middle of the room. so both sides of the room could see equally. POOL: there's a pool here and a Hot Tub and it's very very nice but the only thing that isn't good about it is that in the pool it has a bunch of pinecones in it and other unwanted debris Game Room: there is a game room here that has 4 Game ping-pong, air hockey, tic-tac-toe and foosball. And there is way more. There are a lot of board games in the lobby as well. Wi-Fi: was very hard to get to the password and wasn't even really that good anyway. Other things to add: this is the best hotel. I think I have ever been to. I recommend coming to this place if you are a deep sleeper. and are willing to pay a high price. This hotel feels like it's never ending. It's really cool. They are outdoor rooms. There are indoor rooms. It's so big! This is the coolest hotel I've ever been to! (Also try the mints in the front lobby they're very delicious!) Happy Father's Day to all!

This review is difficult to write because there were genuinely good things about this hotel…read more The staff members we met were friendly. The dog welcome bag was a nice touch. The dog relief area was excellent, and the views were beautiful. Unfortunately, the room itself was a different story. We booked this hotel because our Labrador was scheduled for TPLO surgery the next morning, and I specifically requested a ground-floor pet room since she already had a leg injury. Instead, we ended up carrying supplies and walking an injured dog up and down stairs every time she needed to go outside. The room had an overpowering odor, stained carpet with pet hair, blood on the comforter, and several maintenance issues. The smell coming from breakfast the next morning was so strong that my wife became sick. What really changed my opinion wasn't just the stay--it was what happened afterward. Instead of immediately writing a negative review, I contacted Best Western Corporate and tried to resolve everything privately. I submitted a detailed timeline, offered photographs, and waited while Corporate contacted the hotel multiple times. I was repeatedly told someone from the Tyrolean Lodge would contact me. No one ever did. That lack of communication ultimately convinced me to write this review. I genuinely hoped management would simply acknowledge the concerns and discuss them with us. Unfortunately, that never happened.

Truly One of the Gens of this entire area. Not only the food is awesome but you can go to the lodge…read moreand rent bikes. Hike the area. Hang out and spend time in the sawtooth. Galena lodge offers amazing services that include Yurt rentals. BBQ dinners and moon light dinners in the winter. Don't miss it.

Galena is literally my favorite place in the world. You may think this is an exaggeration, but I…read morecan back it up! I got married here, took most of my xc ski lessons here, and come as often as I can in both winter (ski) and summer (mtb/trail running). Food is simple but delicious, they even have good beer / wine / spirits. Prices are very reasonable, especially for kid things like ski rentals ($15 for a classic pkg). The trails and slopes are spectacular, best xc in the valley.

Had a beautiful and awesome time. The resort was pleasant and workers were friendly. Ski resort…read moreprovided all the skiing equipment and lunch! Thank you!

I recently skied in Sun Valley for the first time. It was a cool place and I enjoyed myself but it…read morewasn't the best skiing I've ever had. In fairness the mountain hadn't had much fresh snow recently and it would probably have been better with some more snowfall. The terrain wasn't the most interesting though. The bowls off the top of Bald Mountain were cool and I appreciated that a lot of the easier groomers had mogul runs off to the side of them. As with many big name ski resorts in the US the lift ticket prices here are extremely expensive. You do get nice facilities though. The lodges are all very pleasant and I think that Sun Valley has the nicest ski resort bathrooms I've seen. The lifts are also well laid out for lapping the good terrain. As others have noted there's no real ski-in/ski-out lodging here. The town does have a free bus service but they don't run very frequently.

These guys are the real deal. Great local guys...knew the…read morehistory, the river, & how to treat their customers. Our guide "Porkchop" was the best. If you go tell him "Action", "T-bone", "Applesauce", & "Momma Bear" say hi! xoxo Kadel family from FLA

We had a fantastic trip down the river. Our guide, Audrey, was very safety oriented, knowledgeable,…read morekind, helpful, funny, and really made the trip fun for all guests on our boat.

Coming from O'hare Friedman Memorial Airport is easy peasy. I love getting off the plane straight…read moreon the runway and being surrounded by the beautiful mountains whether it's summer or ski season. And it's easy to find your way around this airport with only 3 gates. One of the most exciting things was when Friedman started offering direct flights to ORD. We've had directs via United for a few years now and as of this year American too, which makes it way easier for us to get to Sun Valley for some skiing or summer fun. Before this we used to either connect thru SLC or drive from Boise and this is way easier. The planes that fly from ORD to SUN are definitely smaller, but if you don't mind smaller planes it's definitely convenient. The small planes can't carry a lot of weight and my family of 5 tends to be overpackers, especially when it comes to skiing. We've found the bumps to be pretty rewarding and have been offered up to $3000/person in airline vouchers to connect thru cities like LA, SF, Denver, Phoenix, etc. While you can't count on this flying to Sun Valley during busy times can pay for the trip and then some! While Friedman is used to snow I've definitely been delayed here for many hours during snow storms. There's one little convenience store of drinks and costco snacks, although my kids and husband seem to be a big fan of their breakfast and lunch sandwiches. And when the weather is good it really is the easiest airport to navigate. However, their security line can sometimes take longer than the ORD security (no clear or separate TSA pre-check line) so I recommend getting there at least an hour ahead of flights.

Easy in, easy out! Small airport with limited flights in and out. No air bridges here, walking up…read moreto the aircraft and outdoor ramps are it! Very quiet, non-stressful, complete opposite of most airport experiences. Definitely don't come here thinking you can grab a substantial meal pre-flight, but there are vending machines and some snacks and beverages. Not to mention the breathtaking surroundings and backdrop being at the foot of Della Mt. Needless to say, not a terrible spot to fly into or out of!

My trip was in June 2012 I've done two multi day trips down…read morethe Grand Canyon and wanted to try another famous float. I'm glad I picked Middle Fork Rapid Transit and The Middle Fork river. Great food and great guides. One of the owners (Grant) came along for the first two days of the trip before flying out. Grant often answered the phone and answered all my questions. This is the only river they do and being family owned, is what helped sell me on rafting with them. They even accomdated my camper that I needed to plug in for the week I was gone so the batteries would stay charged. They also offer a discount on return customers. One old timer on our trip came back just about every year. .

WOW! What a fabulous trip! We had heard that this would be a fantastic experience, but everything…read moreway exceeded our expectations. The crew was so friendly, knowledgeable, skilled, and went out of their way to make us comfortable and happy. We had beautiful trombone music in the evening and again in the morning, signaling breakfast. The food? Well, suffice it to say, I actually gained 2 lbs! Gourmet food...delicious! Everything was so well organized and easy. The people we traveled with have become lifelong friends now. The Middle Fork? Gorgeous, breathtaking...and the guides knew stories and geological information that was really interesting and educational as well. Tim & I highly recommend this trip. You'll love it!!!

Very nice job. Nickey was great with communications, and our ride was there right on time. Very…read morefriendly staff.

First time using the Aardvark Taxi service from the airport and I'm feeling disappointed at the…read morefact that they neglected to inform me that it's a shared taxi ride service. It's the first time I reserve transportation where they don't inform you that you'll be sharing the ride with other strangers, yet the driver will still charged the full $60 for the ride... oh, and don't forget the gratuity ‍