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    Mountain View Family Dentistry

    1.0 (1 review)
    Closed Closed

    Services - Mountain View Family Dentistry

    Cavity treatment

    Dental exams

    Orthodontics

    2 More Services

    Teeth cleaning

    Tooth filling replacement or repair

    Mountain View Family Dentistry Photos

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    7 years ago

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    Bty Dental - Reception Area 3

    Bty Dental

    3.7(22 reviews)
    2.0 mi

    We had an emergency walk in and last minute appointment today 03/11. We were warmly greeted by…read morefront desk staff in the afternoon, didn't get her name but was very sweet & welcoming. My husband and daughter were serviced by Dr. Oh who's always the best/amazing at what she does.. reassures and checks on all her patients. Dr. Oh also goes out her way for us patients and makes sure everything goes smoothly/calmly. Her assistant Jinny as well was awesome & helpful in every way. Everyone made our experience a good one today, Thank you BTY Team!

    First time in for a routine check. All went well until after my deep cleaning, another employee…read morecame in after the doctor left and began talking about dental work and having braces and showing a 'plan' on how I can start making payments. Around $8,000 dollars, the guy sent me a link through text and wanted me to comment through a link on setting up a plan without any acknowledgement of how uncomfortable I was trying to explain that I can't just commit on something that financially serious at the moment. I stood up from the dental chair and walked back to the front desk. Before I left I asked if I owed any co-pay for the service, the guy trying to sell me the $8,000 said no but I should take his opinion seriously and come back ASAP. All and all, I'm not trying to have a Hollywood superstar smile, as long as there is nothing serious I'm happy, trying to push someone into an expensive contract is another. Not coming back to this place.

    Photos
    Bty Dental - Reception Area 5

    Reception Area 5

    Bty Dental - Operatory 3

    Operatory 3

    Bty Dental - Operatory 1

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    Operatory 1

    bty DENTAL - Front Desk

    bty DENTAL

    4.8(6 reviews)
    0.4 mi

    The Dental staff was nice and friendly. They even tried to accommodate me and my wounds from my…read moreautoimmune disease. The doctor though was not nice. I guess because he thought the numbing gel was suppose to numb things he could stick the needle in and move it in any direction he wanted to. When doing a cleaning his tool caught my lip and was pinching it against my tooth i tried to move my lip and he got angry. When he pulled my tooth he was yanking and hit my front tooth. That front tooth cost me a lot of money. Its a cap and it hurt so i touched it to make sure it was ok and the doctor got very curt telling me to put my hands down and do not raise them again. I was thinking," your right I raise them again I'm going to jail. You think you can talk to me like that and treat me this way?" The next tooth he pulled he didnt try to yank he added slow pressure like they are taught to do. Too bad he did not remember with the first one. Its wierd how hard they were to pull when he said they were severely infected and unsavable. My body seemed to disagree. Its ok i wanted one of them pulled anyway but lying is a huge peeve of mine. I dont understand why he would do it and why he thought I would not know. Was it because we were in mountain view? His staff looked freaked out a little when I told them I am a vetran and i would be running any prescriptions by the VA pharmacy. Turns out the VA will not fill it since dentist are not covered by the VA community care but still I am letting the VA know. That was just wierd. She actually has a support system you do not mess with. I guess if you treated everyone the same your staff would not freeze and get bug eyed when they find out I'm educated and not on welfare. Them doing everything in one visit and the staff is why it gets 4 stars. The assistant running the vac I think was in training too. Everything seemed an oh yah moment for her but thats ok. I dont mind training with me. Not having to make a different visit for everything is what would make me recommend it. Plus i am told other people were making visits in Wasilla because none were available in town and BTY was willing to get me in the very same day. Sometimes you sacrifice bedside manner to get what you want when you need it.

    They were so patient and kind. They made it easy to get hard work done. I recommend for families…read moreand individuals.

    Photos
    bty DENTAL - Panoramic X-Ray

    Panoramic X-Ray

    bty DENTAL - Operatory #2

    Operatory #2

    bty DENTAL - Waiting Area

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    Waiting Area

    Mountain View Family Dentistry - generaldentistry - Updated June 2026

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