Very kind and very patient doctors and staff ( I tend to ask too many questions ) and everyone took…read moretheir time to answer everything. The turnaround time for your glasses to be ready is incomparable (20 min!). Completely different than the 1-2 weeks I expect at larger offices. I've worked in a couple of optometry offices before, and there was never such a quick turnaround, even in the office that could cut their lens right in the store. The only slight con is that I wish there was a larger selection of glasses and stock of contact lens. Overall Great experience!

The staff at the front desk did not even look up when I entered the door. Then when asked what…read moretypes of lenses they offer, they had a blank look. And then I finally asked if they have a catalogue of types of lenses for night driving, anti-glare. Again, as if I'm talking like an alien.

I am well pleased with my eye care here. The office space is great; it's on the first floor near…read morethe west side of the building and conveniently located. During my exam, I could hear the doctors next door talking to their patient... but that was really the only criticism I had! They had so many machines I hadn't seen before and some traditional technology I'm used to. No need for dilation either! They spared no exam for my eye health. The cost was very reasonable! I get eye exams yearly and they went above and beyond most other places I have been. I don't have vision insurance by choice, and they happily gave me a lens prescription and measured my PD as well without giving me the run around. They also helped me with the possibility of contacts and even tried some on, which I just couldn't tolerate but haven't completely written off due to the amazing staff. The glasses here are pricy; However, you're paying for a service that other places wouldn't do for you. I would've gone to Costco or somewhere less expensive but the staff's amazing customer service is worth the extra cost. I had new piercings on my ear cartilage that were being snagged by my old glasses; Athena sat with me and found me some frames that would work with my piercings and I bought two pairs! I didn't even know the frame's legs mattered so much. She even went above and beyond and adjusted my existing pair and fixed and adjusted my old favorite pair that I bought elsewhere to be more comfortable while I waited for my pairs to come in. She took her time to help me and you can absolutely tell how much she loves what she does and is willing to help you however you need it. She requested a rush for me as well for free and I really appreciate the willingness to help! The staff is gold and they joke around and appear happy to be there so I'm recommending everyone to this place!

I ordered my glasses two months ago and still have not received them. I called and was told i would…read moreget a call right back or text with details on what's going on. I never received a call. I called back left a message, never received a call back. I could have gotten some sort of follow up. It is a big in convenience that I have had to wait so long to get my glasses.

No matter what care I received was excellent! Care quality was excellent Bogus always made sure!!…read more My family got to know each other and when we arrived at our appointment he talked to us for a few minutes he was awsome he will be missed I also would like to inform Bogus my Beloved husband passed away a few years ago and he admire you for helping him with his eyes Than you and again Thank you for all you did for the Dalling Family!!!!! John, Jeremy, and Sue Dalling

I recommend Dr. Bogus as an Optometrist, but strongly discourage you from purchasing glasses from…read morehis office. They did NOT stand behind their product and did NOTHING to help me with frames that broke beyond repair after less than nine-months of occasional use. I saw Dr. Bogus for my exam the first time I had vision insurance. I found him engaging and knowledgeable. I decided to get my glass at his office because I wanted to support this local business, even though after insurance I would have out-of-pocket costs. His son Cris Bogus sells the eyewear and helped me select frames made by Dragon (part of Marchon Eyewear). The frames/lenses came to a total of $658 (my portion was $220). This was on 1/30/2021, but due prescription errors they had to be re-filled, adjusted twice, and added time for mail delivery and Covid complications, I was not able to wear the glasses until 3/29/2021. Even though I did not wear these fames daily, in early January 2022, they started disintegrating at the hinge connections and breaking (see photos). Due to a Covid quarantine and 2 failed attempts to catch Cris in the office, I was not able to show Cris the broken frames until 3/6/2022. As Cris excused himself to pull my file, a women came into the office to select eyeglasses. Cris promptly emerged from the back, passing by me, to help this woman select glasses. After a few minutes, the receptionist emerged with my file and bluntly told me the frames were out of warranty and that I would have to order new frames for $200. I left the office disgusted. I later realized that the promise of a commission was more appealing to Cris than helping me with my broken frames. I contacted Dragon' Eyewear who directed to submit an email claim to Marchon. Janice Berlingeri, a customer service agent responded to inform me that she consulted with Cris, that the frames were past a one-year warranty, and that Marchon would do nothing. I replied to Ms. Berlingeri for specifics on the warranty and questions on how I would have been notified of the frame's warranty - she did not respond to any of my emails. I understand a year had passed since I "purchased" the frames on 1/30/2021. However, I did not have use of the glasses until 3/29/2021. A product warranty is designed to gauge the minimum use one should have from a product. I wore these frames occasionally for less than 9 months before they broke. I implored Marchon and Cris to reconsider based on the above and the Covid complications with no success. It would have been a simple thing for Marchon to stand behind its product, but its agent would not even respond to my emails requesting additional information. Most infuriating for me is that Dr. Bogus' office did nothing to help resolve the situation. My insurance and I paid Dr. Bogus' office over $650 (over $220 from my own pocket) for a product now worthless after just 9 months of periodic use. One of the reasons to choose local businesses is to get more dedicated and personalized service. Cris could not even take the time to tell me personally that he was not going to help me with my broken frames instead sending the receptionist to tell me. Likewise, not one of these 3 entities -- Cris, Dragon or Marchon -- was willing to do anything to help their customer. They could have offered a reduced price on replacement frames or a credit for a future purchase . . . something . . . anything! Cris could have asked Marchon or his distributor to provide free or discounted replacement frames. Instead, all three companies, chose to hide behind a warranty that was NOT brought to my attention at any point while purchasing the frames. I expected so much more when making the decision to support this local business. I can understand that perhaps Dr. Bogus' office could not absorb the cost to give me replacement frames. But, I do not understand why Cris and Dr. Bogus' office were not willing to at least try to find a resolution for a client who trusted them and spent a significant amount of money at their business for a product now worthless. Lesson learned! Lesson learned!

I've consistently received excellent care at Rocky Mountain Eye Care. Both doctors I've gone to…read moreover the years here at RMEC have been highly knowledgeable about all kinds of vision issues. They rightly deserve their good reputation for excellent level of care. My doctor, Dr Murdock, is very patient and explains things in ways that are easy to understand. He's taken the time to discuss my eye health, and gone over my scans/images with me. He's even used visuals to help me decipher some of the weird symptoms I was having. As a result, I left my most recent appointment feeling reassured about the unusual vision issues I'd been experiencing. The staff is amicable and sincere - the receptionists, the billing dept, assistants and doctors. They're a great crew to work with.

I left this office in tears after an incredibly disappointing experience. From the moment I…read morearrived, the atmosphere was unprofessional; the receptionist and nursing staff were openly whispering and gossiping about patients within earshot of the waiting area. Beyond the environment, the billing practices felt predatory. I was charged a $65 'contact fitting fee' despite having worn contacts for 20 years and not requiring a new fitting. To make matters worse, they didn't present me with the fee form until the end of my appointment--after my eyes had been dilated. I literally could not read the document I was being asked to sign. To top it off, I was sent out into the light without being offered disposable sunglasses or any post-dilation care. I would not recommend this office to anyone seeking professional or compassionate eye care.

WHAT A GREAT EXPERIENCE! Dr White was fun, communicated well, and gave me an amazing prescription!…read moreI am so excited with my new vision. It's been a long time since I had my eyes checked and glasses were old. He was awesome at suggestions and options and nailed it for me. His staff is fantastic as well, from the young lady who checked me in to the excellent assistant who helped me order my glasses. Just a great appointment and they did not disappoint!!!

Often times, if a person doesn't start out life with vision issues, by the time they get into thier…read moreforties they start increasingly having sight issues and when someone gets to my age (ancient) they need regular eye exams. I just moved to the Salt Lake valley and needed a new optometrist for my old eyes. I chose Magna Family Eyecare because they have good reviews. I wasn't disappointed. They have great diagnostic equipment and can quickly test for all manner of eye related issues. There is a nice team of people handling the front desk. My doctor (Dr. White) was excellent and gave me a thorough checkup. He had some newer diagnostic techniques I haven't seen before. That helped me realize I was in the right place. They have a large selection of frames which is great! Sunglasses to. The office is situated in a modern building. I can whole-heartedly recommend Magna Family Eyecare. Cya there sometime!

I got LASIK yesterday afternoon. The level of information and care is incredible…read more I was a little nervous because of how blind I already was and those "what ifs" start creeping in about what if it gets worse or I end up completely blind instead of the already mostly blind. Everyone there makes you feel so at ease. Dr. Passi is awesome. You can tell he has the experience, knowledge to get what needs to happen done and forethought of everything you may ask, answered. One of my favorite things about Dr. Passi was his complete honesty, just enough fluff to make you comfortable but at the same time, made sure you understand what's going to happen, what needs to happen afterwards and realistically what to expect after treatment and that's ultimately what he's logically there for. The expertise in this area, and he more than knows his craft. Last night oof, he was right, I was wrecked but after following directions of medicated eye drops every 2 hours and wear the covers with the correct amount of ibuprofen- Tylenol ratio, I was totally fine this morning (I took melatonin too because it never hurts to want to not wake up constantly) I'm sure Hoopes is great BUT I also would say there's definitely not just a single place to go and don't rule this place out. I personally loved loved it.

Office experience is terrible. They blame all errors on upgrades of programs. Wait times are…read morehorrible, up to 45+ minutes. Appointments get canceled without confirmation. Their charts for patients go "missing" ..if I could avoid this place I would.

Have had a great experience here.....Dr. Wybrow and the office staff. I love that I can text them…read morewith questions, and their respond is almost immediate. I highly recommend Elevation Eyeworks in Centerville. .

Staff is extremely sweet and helpful! Fast shipments on glasses and contacts. The dr deeply…read moreexplains your situation and makes sure you understand it all. Love coming here!

I've been a patient at Invision for over 25 years. The eye…read moredoctors and their staff are great however, the optometrist office has become a disaster. The pair of glasses I got are useless. Got my glasses and I couldn't read with it. The measurement was off. They re-did it and now I cannot see far way. When I put the glasses on, it makes me dizzy, my vision is out focus. I explained that the frame I got does not work for me and they would have to make it right in finding a solution. Their response: crickets....

Absolutely absurd experience at Invision. I didn't know an optometrist office could be run poorly,…read morenormally it's a pretty straightforward once a year event but this has definitely opened my eyes (pun intended). I had to call 4 times across 2 days before I got ahold of someone here and never got a call back. On the 5th call, once I did finally get ahold of someone, 15 minutes into the call I still didn't have an appointment and had to go to a meeting and asked them to call me back in an hour which they agreed to do. 4 hours later after not receiving a call I had to call back in twice more over the next day to finally get ahold of someone and start all over once again. All I needed was a standard annual appointment and a corneal topography. They stated that this was no problem and part of their routine annual exam anyway. The next day I got another call from them in which they said (direct quote) "I'm just wondering why you want the corneal topography..." firstly, that's none of your concern, secondly, you already stated it was standard practice so why does it matter? 2 days before my appointment I get another call which I miss and they left a voicemail saying they moved my appointment a day earlier (without my permission) but I decide I'm already this deep so let's just finish it out. I show up to my appointment and the receptionist says that my appointment is tomorrow (the original time). At that point I cancelled my appointment because this is just insanity. You would think it would end there but 2 hours later I get a reminder for my appointment which I had canceled in person earlier that day. I have no idea how this place is still open, maybe the doctors are phenomenal. I truly can't speak to them and their expertise as I couldn't even get that far. You need a complete overhaul of your entire operating procedures. Good luck!