Amazing!!! Without a doubt the best massage I've ever gotten!!…read moreTiffany was so incredible, no rush and very thorough head to toe! We had got a last minute appointment with them at 9 am and it was the absolute best experience. $130 for a 90 minute massage and Tiffany used every minute! Found all of my sore spots and I felt like I was floating when I left!!!

Ms Lynne and Chris have NEVER disappointed!! We have been…read moreseeimg them for 3 years now and they always help us feel better

On Dec.16, my partner received a cancellation email and voice message just ONE hour before the…read moreappointment saying the massage therapist was sick. The receptionist proposed a rescheduled date, but it didn't work for my partner. Rather than try to find a solution that would work, she opted to forego any attempt at customer service and simply said "there is nothing we can do." When my partner again tried to find a reasonable solution, the receptionist lacked the training or ability to deal with situation in a mature way, and chose to hang up mid-call. To call such action unprofessional would be an understatement. The reason to cancel the appoint is totally understandable, but a qualified receptionist with even the most basic customer service skills would attempt to come up with a feasible alternative to suit the customer, especially since there would have been an $80+GST cancelling fee if my partner would have been the one who had cancelled. Any professional organization that has high standards for their customers should also have high standards for themselves, but sadly, those standards seemed nonexistent. So one star for the unprofessional customer service, and hopefully the staff will receive the basic training required to engage with customers in a professional manner in the future. I have a coming appointment on 18th, hopefully they won't cancel it before the last minute. I will leave another comment after that. ---------------------------------------------------- Dec.17 update Yesterday I confirmed my booking politely through the phone, and this morning I also received the confirmation email. However, I received the cancellation email later afternoon, 24 hours before the appointment. I was expecting they may prove themselves by providing great service this time. But in fact, they just proved how unprofessional they are instead AGAIN.

I started going at this massage therapy and had Shem 2x already and he is very good, I would say…read moreone of the the best massage therapist I had. He addresses the issues I raised and made sure he spend a lot of time on the issue. I recommended it to my spouse and he had a good experience as well. I can highly recommend Shem! I also had a massage with Woo and he is also good. I will also recommend Woo. I booked Joanne for my acupuncture and again she is the best acupuncture I had. She started understanding my health condition with a lot of good question and check my pulse and everything. Then she started my treatment with deep pressure points that was the best part of my treatment and then use the needles. I never had an acupuncture that takes time to really understand your body and never rush the treatment like Joanne. I felt really good instantly after and have booked her again and again. I highly recommend Joanne for your acupuncture needs!

Office staff very helpful on the phone to take my booking and explain the pricing…read more Therapist was skilled and communicated well to gauge pressure. Explained to me that, although my discomfort was in my shoulder, other areas on my body needed to be addressed.

Newest review: Phillip no longer works here. I need to find myself a new RMT elsewhere…read more Not a big fan of the RMT, Simon. What should have left me feeling better after a one hour session, left me feeling nothing but "need" for a better massage after. --- early bird special here is a really sweet deal ($39 before 3pm). I felt like the rooms are perfectly fine. I can see why some people think it resembles a hospital room, but I was perfectly fine with it and the songs they played downstairs. I like how the noise level was kept to a minimal and there's the option of a room on the second floor where you can have your massage in the same room with a friend. However, I prefer downstairs over upstairs. It's a lot less quiet upstairs. My masseuse Tracy wasn't too good....in the sense that I hardly felt anything after the massage. However, I wouldn't mind trying a different masseur/ masseuse next time. Luna's not bad as a masseuse. Favourite so far would be Kelly :) (non RMT) And New favourite, but he's an RMT.... Pricier, but well worth it if you're covered :) Phillip's the name. I was 10 minutes late but he was very chill about everything and gave me my full hour of massage therapy. My shoulders feel so much better/ relaxed now. You definitely feel an obvious difference. He also explained a lot of stuff in Chinese to me and showed me some stretches to improve my problem areas. He speaks English rather well, I just prefer using Chinese. On a side note, they have 3 registered RMT's here that work from Monday to Sunday with different availabilities. I suggest you call in to make an appointment beforehand :) I think this place deserves 4.5 stars :)

First time visiting this place, during COVID, so they implement extra safety protocols, such as…read morefilling out a 3-question COVID related questionnaire, and everyone wear masks in the clinic at all time. When I reserved my time online, I typed in my email address incorrectly, so they called and let me know. I appreciated the reminder. When I met my therapist the first time, Michelle, she asked which part of my body needs attention, then had me stood up to check on my posture and providing feedback. The evaluation was very short, so she could start working on me. Once I was on the massage table, Michelle started working, her voice was calm while guiding me to take deep breathes. She made very little conversation during the session so I can relax, but she did point out on the major issue on my body that is causing problems, so I can notice. Michelle's massage technic was exceptional, very solidly strong but gentle, not the kind that dig into the muscles causing pain, her pressure was very consistent throughout the session. She used forearm pressure instead of the elbow to apply more pressure, I appreciated that because the pressure from the forearm is more gentle comparing to sharp pressure from elbow. Michelle used very little oil so I wasn't all greased up at the end. She had a good playlist with more loungey Jazz lo-beat music than those water running zen music makes me wana go pee all the time. It's best to call the clinic to make reservation if you like to book with Michelle, since her schedule changes. The receptionist was very helpful when booking my next appointment. I look forward to my next session.

My boyfriend and I have both gone to Travis and Chris and they were fantastic!! Chris really…read moreattends to my trouble points and there is such an improvement almost immediately after my massages. You really just have to communicate exactly what you need and they take care of it for you!

I booked a 90-minute massage appointment for 9am. It happened to be snowing quite heavily on the…read moremorning of and I took extra time off work to make it there on time. I saw that there was a sign on the door saying their reception doesn't start until 9am, their sign was inside and there was no one at reception. No one answered or came out when I rang the buzzer so I left. I assumed they had closed because of the snow. The appointment reminder email I received had no information about reception starting at 9am. The email did said don't show up more than 5 minutes before your appointment but then someone should open the door. I couldn't go back because I had gotten a ride there and didn't have time to wait around for someone to maybe open the door because the person dropping me off had somewhere to be. I called within 10 minutes and got charged a no-show fee even though I was there, just no one opened the door. I'm not waiting around in the snow for a business that should be open to open the door for me when they look closed and empty, especially if I had booked an appointment well in advance. The receptionist said, "It's JUST $30 plus GST." That's still money and your staff may have lost money but so did I - I had to take extra time off work and waste time commuting. Perhaps consider staffing the office appropriately at appointment times instead of making clients pay the price of your ineptitude. Take responsibility for your mistakes and poor planning.

Love it here, Professional, clean, convenient location, open 7 days, free street parking on Fraser…read moreand 16th Ave all street parking. Book your RMT if you find someone you like, appointments fill up fast! Thank you Honey and Garlic.

I've been a regular customer here for a few years so obviously I like the service. Good foot…read moremassage in a communal room, great place to bring a group. For me & family, owner Jeff will accommodate short notice group requests. I use Lisa for back etc. massage and she's great. (6 years there and counting). Prices are very reasonable, reflecting the fact that it's not a hush-hush super-tranquil atmosphere and the decor is down-to-earth, so I'd use the term no frills; the staff speak mostly Mandarin; so, if those are turn-offs, it's not for you, but if you want top-notch service at a good price, this is a great place.

Excellent reflexology/foot massage! My friend and I called to make an appointment after a long…read moreworkday and were pleasantly surprised to get two seats adjacent to each other for the most relaxing massaged. The people working here were very energetic and had good humor. They talked and laughed with us throughout our time there. As others have said this is not a quiet massage place, so if you're okay with that you will have a great experience. They really worked hard to get the swelling out of my foot and it felt 100x better when I left. Will return the next time I'm in the area for sure!

I have been coming here during the past couple years since I live in the neighbour and this place…read morehas pretty food reviews. A big plus here is they submit your insurance expenses directly so you don't have to worry about anything. However, i'm not sure if they do it for every insurance company though (mine is with Blue Cross). The schedule is usually filled up quickly as they are quite busy so book your appointments way in advance. Sometimes you can get lucky when people cancel their apppointments. I recommend Michelle and Kevin Kim. They are both knowlegable and give very good massages.

Dr. Jaspreet Kalsi is a very kind woman, I booked an appointment with her to help heal my spine…read morefrom something. It was my first visit. When speaking with her I noticed she seemed a bit out of her body as though she maybe had had too much coffee or something, she was not grounded and present. We spoke for a bit then as instructed I laid face down on the table and she went to my right lower leg to move it and pulled it sideways in the opposite direction it naturally goes - I felt a warm sensation and knew in that moment something was wrong. For two months after that my right knee was in pain whenever I would walk anywhere. That was a few years ago, and I still at times upon walking too much (not often but it still happens) I feel there is a pocket of air in my right knee or very extremely subtle discomfort. I'm very grateful it's so very subtle, but it's still there when it wasn't at all before I went to see this practitioner. I didn't even go in for my legs or knees, it was for my spine. It just felt like it was sloppy service which has resulted in some sort of permanent injury. A reminder to anyone who reads this - if you notice any practitioner you meet does not seem present and in their body, cancel the appointment. Even if you're in the room. That is your right and okay to do. Not in a mean way, be kind about it but do what you feel you need to do.

First time here and had a great body massage (hot stone massage). Highly recommend!…read more My older sister was having a migraine and wanted to get a massage. My husband and I love massages too so we agreed to all get a massage. What are the chances of getting a same day massage for 3 people and it's already almost 7pm? ..Happy Feet did! :) My husband found Happy Feet on Yelp and read the good reviews. He called and was told they have available for 3 people at 7:45pm which was awesome! All 3 of us had a great massage. Personally I liked how my masseuse used a lot of elbow techniques which definitely applied a lot of pressure and I needed that for my stiff/tight muscles. Though my sister had a great massage and it helped with her migraine, she still had it because migraines as you know lingers for a long while. Rose, one of the owners who was checking us out offered a few more minutes of a head massage to my sister to see a smile on her face which of course it did. It was so kind, thoughtful, and sweet of Rose to offer and do so.

The best part about this massage place is that they always have availability!! I called 1hr before…read moreI went in and they took us in within a couple of minutes. I would say the service was rushed and the masseuse tried to sell their other services multiple times despite me telling them that I wasn't interested. Overall a good place to go for a last minute massage.