Marco is a REAL jeweler not just a store. Not only does he do repairs and watch batteries but…read morespecial orders, custom work and difficult jewelry repairs. Marco is a pro and is priced well, honest and trustworthy. Characteristics hard to find today. I go from Morristown to South Orange for his services.

I've done business here a few times and Marco is a fair and nice guy. He has a wide selection of…read morejewelry and watches on display. I'm not an experienced jewelry person so I don't what's good or what is a deal but if you are I'd say it's worth dropping in. It seems to me his stock has value as you must be buzzed in to the shop. I've come here a few times, mostly to get my watches worked on and to sell one. Again each time Marco was pleasant. He calls back when your things items are ready and gives reasonable time for when your things will be ready. Jewelry places seem to so often be either in malls or real fancy areas, likely along with price to match the residents, but this place is nice and local which is welcome. If you need watch work done, stop in.

One of my musical snow globes was damaged in the flood, and Danny agreed to look at it. I had a…read moreprevious good experience here when a desk clock was repaired. Before I got to my car, Danny called me back in and had already fixed it. Apparently it was a simple fix and he refused any payment. I never take for granted quality service and ethical standards. The showroom is beautiful and I highly recommend them for jewelry, watch and clock repair, and apparently music boxes too!

Customer service was very nice. Even walked me through the process of fixing my item.read more

Terrible place over charged deception with no apology poor workmanship please use another jeweler…read more No stars

I have given this place another chance, but no. I went there for a repair once. They did s…read moremediocre job. I went there again and the experience was worse than the first time. I will not go back and do not recommend it.

I purchased this Cartier bracelet as a gift, and it was absolutely perfect. The presentation,…read morecraftsmanship, and overall experience were exceptional. It made a memorable gift, and the recipient was thrilled. Highly recommend for anyone looking for a timeless luxury piece. I express my sincere gratitude to Latika for the exceptional patient care and attentiveness that have compelled me to select a suitable gift.

I had a superlative customer experience with advisor Michael Riccio. He was very knowledgeable…read moreabout the Cartier watch model that I was interested in and he shared my enthusiasm for watches in general. I recommend his services highly.

I was looking for Speedmaster 321 but due to demand that was not available. But I was shown the…read more'Planet Ocean Ultra Deep in Titanium', and I absolutely loved it when I put on my wrist. I spent two days to think about it but then I went and purchased it from David Seney. I would definitely recommend David for his professionalism and deep knowledge about watches. I could say that he loves watches and he knows a lot about it too. He helped me tremendously with the selection and purchasing. Thanks David. I truely recommend you or anyone thinking of purchasing an Omega do visit this Boutique.

I've experienced rare moments that truly represent the highest standard of customer service, and…read moreit's without a doubt that Andre and the Omega team embody every ounce of this in their day to day operations. I first visited the Omega boutique this past summer, as I was casually window shopping for my fiancé's birthday gift. I've always wanted to get him a unique timepiece, and had my sights set on a Speedmaster, which Peter and Andre (store manager) took notice of and graciously provided so much helpful information around. Throughout the entire process, nothing felt remotely pretentious or stuffy, which is typically the mood when you enter other peer luxury brand boutiques. I was welcomed so warmly by the entire staff, even as I was just initially browsing, and there was always a customer rep available to speak with. There was never any pressure to purchase anything, and there was no question of mine that went unanswered. Everything Peter and Andre shared with me about the Speedmaster only resulted in more questions from my side, as I was continuously floored by how incredible this watch was - from its unique history as the first and only NASA-certified moon watch, to its beautiful craftsmanship in both hesalite and sapphire crystal. Every detail made me feel that much more reassured that this watch was perfect for my fiancé and something he would fully appreciate for the rest of his life. What I learned at Omega is that when customers put even the smallest amount of time and thought into their purchasing decisions, they are rewarded tenfold with the most generous acts of appreciation. After I purchased the Speedmaster for my fiancé and presented him with it in November, Andre, Peter and the Omega team graciously hosted us at the Omega store and treated us to a Covid-friendly surprise brunch with pastries, mimosas and private access to the entire store before it opened to the public that day. They also threw in Omega-branded swag and added personal touches like birthday balloons and a handmade 'Happy Birthday' sign. All of this for purchasing one watch! My fiancé and I were over the moon with the entire end to end experience, and I couldn't have asked for a more thoughtful surprise for his birthday. There is absolutely no way a birthday during COVID could've been pulled off in a more special, personal way without the monumental gestures Andre and the entire Omega team presented us with. I cannot thank them enough for their overly generous hospitality and friendship, which we will deeply cherish forever. Post birthday festivities, Andre and Peter have continued to keep in touch with personal email follow ups and texts asking how things are and wishing us a happy holiday. It's without a doubt that all Omega customers at Short Hills are treated like friends no matter how much or how little you purchase, and this is a unique quality that makes this boutique truly stand out from the rest of the luxury watch world. I will end by saying this one experience has made us Omega customers for LIFE. I already have my eye on the constellation series as my next potential watch and will only be shopping at the Short Hills boutique when I'm ready to purchase. :) Thanks again Andre, Peter and team for an unforgettable memory that we will always reflect on in smiles when my fiancé winds up his speedy every morning!

The most trusted jeweler I have ever met - Alex!!! He specializes in custom jewelry. When my…read morebeloved Mother passed away, I inherited her engagement ring along with my Grandmother's engagement ring. I wanted to keep the rings intact. Alex helped create a 3 generation ring that includes my Mom, Grandmother and a third ring to tie it all together beautifully. I go to Alex for all my jewelry needs. There's nothing he can't create or fix!

This store is a gem, tucked away in the back of the shopping center by Subway Sandwiches. I took…read moreon a watch to have the battery changed and Alex changed it in

Radhika was super helpful when we went jewelry shopping for our wedding! The entire store was so…read morebeautiful and there was so many items for us to choose from. Throughout the entire process, Radhika was extremely helpful and made sure we were taken care of! I highly recommend you come here for all of your Indian gold jewelry needs and ask for Radhika!!

We went there to purchase some pieces and no one even bothered to acknowledge us. After 15 mins,…read moreone of the workers asked us if we needed help, but she was still helping others and she didn't seem too enthusiastic in helping more people. We waited over 20 mins and decided to leave. To the owners, please teach your workers some customer service skills.

Over the years I've purchased 3 anniversary bands for my wife. Totally of over six carats. Nothing…read morecrazy. always got a good price then a small discount for being loyal. Nice staff and excellent location. How can you whine about buying diamonds for your partner?

The Blue Nile team at Short Hills is excellent, especially Chrissy and Yanjin! Yanjin was…read moreamazing--her diamond expertise, attention to detail, and great aesthetic sense made the whole process so much easier for people who don't have much diamond knowledge like us. She truly put us, the buyer, first, making sure that we found the perfect piece without any sales pressure at all. Chrissy, the store manager, went above and beyond to help. She was responsive, patient, and genuinely cared about any concerns we had. It was like you had a friend working at the store looking out for you. It's rare to find customer service like this, and to feel like the sales team has your best interests in mind. If you're shopping for jewelry, I highly recommend visiting this location. Ask for Yanjin and Chrissy--they'll take great care of you and are very trustworthy people who don't pressure you into anything.