A few years back I brought my wedding band and wedding ring to the store to get them enlarged and…read morecleaned. The results were amazing (kudos to the craft person/jeweler who cleaned/enlarged my rings). The sales people were another story. When I asked the male sales person how much the enlargement and cleaning would cost, he responded, "Not a lot." Really? This was so unprofessional. Unprofessional Act #2: I had to call to find out when my rings would be ready because no one called me. Unprofessional Act #3. When my husband picked up my rings, the sales woman made a remark about how small the rings/my fingers/hands were. I am an Asian-American woman/mother who has been harassed by many White Women/White Men in Upper Montclair, Montclair, Cedar Grove, Verona & West Orange, NJ for years. It saddens/shocks me to admit the level of racism I have experienced in this area. I was shocked that the sales woman remarked about the size of my rings/fingers after we paid $150.00 to get these rings enlarged/cleaned. The lack of professionalism in Essex County, NJ is disappointing, yet no longer shocks me now that I understand how racist this area is.

Replaced batteries on watches and a small jewelry repair. Immaculate service with quick turnaroundread more

I have been going to Alice since they were in Linden New Jersey. They know their jewelry and they…read moreknow not to overpriced it for people. They will help you out in deciding what to get and I never walk out empty-handed and always with a big smile on my face. I love them all in Adlers, they're very personal caring and try to help you enjoy what you're receiving. That's the beauty about others and they do very good jewelry repair as well. God bless everyone there. I love them all and I can't wait to go back. I'll be going there in a week or two .it's like family.

They've been charging me $39.99 per month for something I didn't sign up for. It is an unauthorized…read morecharge. A fraudulent charge. I need them to give me a FULL refund. Don't do any business with them. SCAMMERS!

This place doesn't even get a star!!!!! I am more than disappointed with this place!!! My fiancé…read morepurchased a ring from them for 6,700$, we went to have it appraised and I was told it's worth $807, $1,050, $650, no more than 2,000 for the ring, this is from multiple jewelers. I know many jewelers and they all said my ring is nothing close to what the weight, clarity, color is supposed to be. This place charged more than double for what it's worth. I don't even want to look at this store. I do NOT recommend anyone coming here.

Where do I begin, so I've been a customer for a long time here. I've bought necklaces, my fiancés…read morediamond, rings. So why the one star? Started with going to get our wedding bands. We picked out our bands, & mine needed to get resized. I was sized and thought I'd be able to go pick up the band in 2 weeks and that would be all. However they ordered the wrong size: three times. I went back and forth to the store 4 times to get my ring and it was incorrect each time. Not to mention that every time I'd go to the store to pick up the ring, they would make me wait over an hour to speak to someone because they were busy. When I requested a discount or at the very least store credit for the inconvenience and the fact that I'm a repeat customer, Mohamed the manager ignored my request and did not even apologize for the inconvenience. I ended up returning the band and needless to say I will not be giving them any more business. It is clear that Helzberg does not care about building a loyal customer base and therefore I will be taking my business elsewhere.

I purchased this Cartier bracelet as a gift, and it was absolutely perfect. The presentation,…read morecraftsmanship, and overall experience were exceptional. It made a memorable gift, and the recipient was thrilled. Highly recommend for anyone looking for a timeless luxury piece. I express my sincere gratitude to Latika for the exceptional patient care and attentiveness that have compelled me to select a suitable gift.

I had a superlative customer experience with advisor Michael Riccio. He was very knowledgeable…read moreabout the Cartier watch model that I was interested in and he shared my enthusiasm for watches in general. I recommend his services highly.

I was looking for Speedmaster 321 but due to demand that was not available. But I was shown the…read more'Planet Ocean Ultra Deep in Titanium', and I absolutely loved it when I put on my wrist. I spent two days to think about it but then I went and purchased it from David Seney. I would definitely recommend David for his professionalism and deep knowledge about watches. I could say that he loves watches and he knows a lot about it too. He helped me tremendously with the selection and purchasing. Thanks David. I truely recommend you or anyone thinking of purchasing an Omega do visit this Boutique.

I've experienced rare moments that truly represent the highest standard of customer service, and…read moreit's without a doubt that Andre and the Omega team embody every ounce of this in their day to day operations. I first visited the Omega boutique this past summer, as I was casually window shopping for my fiancé's birthday gift. I've always wanted to get him a unique timepiece, and had my sights set on a Speedmaster, which Peter and Andre (store manager) took notice of and graciously provided so much helpful information around. Throughout the entire process, nothing felt remotely pretentious or stuffy, which is typically the mood when you enter other peer luxury brand boutiques. I was welcomed so warmly by the entire staff, even as I was just initially browsing, and there was always a customer rep available to speak with. There was never any pressure to purchase anything, and there was no question of mine that went unanswered. Everything Peter and Andre shared with me about the Speedmaster only resulted in more questions from my side, as I was continuously floored by how incredible this watch was - from its unique history as the first and only NASA-certified moon watch, to its beautiful craftsmanship in both hesalite and sapphire crystal. Every detail made me feel that much more reassured that this watch was perfect for my fiancé and something he would fully appreciate for the rest of his life. What I learned at Omega is that when customers put even the smallest amount of time and thought into their purchasing decisions, they are rewarded tenfold with the most generous acts of appreciation. After I purchased the Speedmaster for my fiancé and presented him with it in November, Andre, Peter and the Omega team graciously hosted us at the Omega store and treated us to a Covid-friendly surprise brunch with pastries, mimosas and private access to the entire store before it opened to the public that day. They also threw in Omega-branded swag and added personal touches like birthday balloons and a handmade 'Happy Birthday' sign. All of this for purchasing one watch! My fiancé and I were over the moon with the entire end to end experience, and I couldn't have asked for a more thoughtful surprise for his birthday. There is absolutely no way a birthday during COVID could've been pulled off in a more special, personal way without the monumental gestures Andre and the entire Omega team presented us with. I cannot thank them enough for their overly generous hospitality and friendship, which we will deeply cherish forever. Post birthday festivities, Andre and Peter have continued to keep in touch with personal email follow ups and texts asking how things are and wishing us a happy holiday. It's without a doubt that all Omega customers at Short Hills are treated like friends no matter how much or how little you purchase, and this is a unique quality that makes this boutique truly stand out from the rest of the luxury watch world. I will end by saying this one experience has made us Omega customers for LIFE. I already have my eye on the constellation series as my next potential watch and will only be shopping at the Short Hills boutique when I'm ready to purchase. :) Thanks again Andre, Peter and team for an unforgettable memory that we will always reflect on in smiles when my fiancé winds up his speedy every morning!

I have been a customer loyal and true to Ianelli Diamonds since 1993…read more This is a Italian family owned Jewelry store in the diamond District. I once made the mistake of going to another place Murray's jewelers on third Avenue and he turned out to be a major crook! I learned my lesson and I never left hi Ianelli again. They're so honest and trust worthy they don't hit you over the head with prices. They're kind they don't push you into sales or try to talk you into things that are more expensive. They want you to be happy and they care about their customers. Please if you are looking for jewelry or diamonds or any kind of precious stones Iannelli is exactly where you need to be. They are all wonderful but ask for Mario,

Excellent customer service ~ Louie and Christian were very helpful and knowledgeable. We have been…read moredoing business with Iannelli Diamonds for many years and it's always a positive experience. They are fairly priced and the diamond quality is excellent

The most trusted jeweler I have ever met - Alex!!! He specializes in custom jewelry. When my…read morebeloved Mother passed away, I inherited her engagement ring along with my Grandmother's engagement ring. I wanted to keep the rings intact. Alex helped create a 3 generation ring that includes my Mom, Grandmother and a third ring to tie it all together beautifully. I go to Alex for all my jewelry needs. There's nothing he can't create or fix!

This store is a gem, tucked away in the back of the shopping center by Subway Sandwiches. I took…read moreon a watch to have the battery changed and Alex changed it in

Terrible place over charged deception with no apology poor workmanship please use another jeweler…read more No stars

I have given this place another chance, but no. I went there for a repair once. They did s…read moremediocre job. I went there again and the experience was worse than the first time. I will not go back and do not recommend it.