Over the top facility with over the top prices. I checked to see it they could fit a quartz…read moremovement into a WWII four inch bronze gauge case. Quoted around $250. I eventually found a movement and produced the clock face myself. $$$$$$$!

Two stars because of the cool, museum-like store and the friendly staff. However, only 2 stars…read morebecause of the extremely over-priced quote to repair the movement of a Tag watch. After being surprised by Josef's approximately $900 quote to replace the movement of the watch (a standard quartz movement that itself is available for sale online for ~$40) I took the watch to JR Dunn in Pompano--an authorized Tag dealer and repair shop, where Josef's is not--and was quoted less than $300 to have the entire job done, by Tag themselves, with a warranty. Shamelessly quoting 3x a certified dealer for the exact same job is outrageous.

The watch inventory consists of Diesel, Michael Kors, Skechers and Fossil…read more Nicely laid out displays with tons of white lights. The staff was alert and quick to assist. The large black Diesel watch was a beautiful time piece for $129.00 and looked great on my wrist. Gonna buy this or something similar as a Valentines gift for me. The Skechers watches were deep discounted at $29.00 - but you get what you pay for - kinda a kids watch.

In today's world, customer service seems harder and harder to find, and so many places make you…read morefeel like just another number. Not here. From the minute you walk in the door, you're greeted warmly and made to feel like family. I came in needing something as simple as watch batteries replaced, but what I found was a place I felt I could truly trust. When it comes to valuable and sentimental jewelry, I'm overly cautious about where I take my pieces. Trust matters. They were fair, fast, and very reasonably priced, and I never once felt pressured. Whether you're looking for exquisite jewelry or simply need a watch battery changed, they treat you with the same care and respect. That says a lot. I feel like I've finally found my jeweler, and I honestly wouldn't go anywhere else. It's rare these days to find people who genuinely care about their customers, and that's exactly what you'll find here.

Beautiful selection , very friendly, trustworthy, knowledgeable staff. Easy parking too.read more

We've been here several times trying to choose my son's college graduation gift but we really…read morewanted him to pick it out and make sure he liked it. We finally decided to go today Black Friday and I can't complain at all about their service. They had a large selection of watches and in different sizes as well plus I could not be happier with the sales associate (Pablo Baez) who was very helpful. Definitely recommend this store and they have great deals.

READ THIS! Trust me when I tell you reading my review will sway your opinion of purchasing anything…read morefrom this location, or a Breitling watch in the U.S.A. all together. I purchased a limited edition chronomat from the location at the end of December. I was able to negotiate the price to about 2/3rd the origional price, about a thousand over grey market. Once I brought this watch home and my excitement had subsided I notice the watch sqweeking quite obviously. After an inspection and research I realized the braclet on this watch was replaced. Even though the shop lead me to belive this watch was all original and only two years old as you can confirm on a Breitling bracelet. It gets better! So the watch was not only half a decade old, they had filed the links that come in contact with the case in an attempt to mask the sqweeking. Yes this Breitling location filed down the corners of the links that also scored the evidently defective case as well. When I called them out on all this of course they played dumb as you would expect someone who thinks they can get away with this would do. As a piece offering the manager took me up on my offer of keeping the watch since if he sent it to the U.S.A. repair facility in Connecticut to be fully serviced as Breitling recommends for the chronomat every 5 years or less, as well as a replacement bracket and repaired case from the scoring of the filed links. One week later I collected the watch but found it strange that the 2 year warranty book this location gives out for the discounted watches had been signed by the manager of this shop rather than the repair facility in CT. As soon as I put the watch on it began to squeak just the same as before. I checked the bracket and the braclet was the same one so I returned to the store and made the manager replace it in the store. After leaving the store with a new braclet installed I noticed the squeak was STILL there, and the case was still scratched! At this point I contacted Breitling U.S.A. in CT and told them the story. The manager of the Sawgrass shop quickly began blowing up my phone, call after call, minutes apart. After returning his call I was greeted with a very unpleasant tone. I told him that I know he lied about sending the watch in for repair, obviously since he was the one who defaced my warranty booklet with his initials. After some time and communication with CT he admit that he lied and absolutely nothing was done to this watch. He wanted me to come back and give him another chance to send the watch in this time for real. I told him that I have no intention of ever trusting or coming in contact with him or that location ever again and dropped it off and the Aventura mall location. From there it was shipped to CT for real this time. HERE COMES THE GOOD PART! The watch came back to me absolutely destroyed!!! The bezel was destroyed with uneven pressure from the polishing wheel even though it was brand new and unscratched when shipped and in no need of polishing. The case was still had the damage from the links. The back of the case was had two nice scratches from the case back removal tool. There where rhodium spots all over the watch that are much more visible than the pictures. And the watch would not wind or change the date, while the rotor would loudly going against something inside! AND STILL SQUEAKS! The braclet that was replace with a new one was damaged as well. They would later tell me that it was due to a broken reverser and played it off like these things happen. No they most certainly do not on a never worn chronomat with a B01 movement! I was most likely due to the way this watch was mistreatedand reassembled. It is was sent back at the CT repair facility and has had the bezel replaced, the case, fixed the repeater, and the braclet they damaged was repaired. It has been 7 months since I made the purchase. 7 months of not being able to wear it. 7 months of dealing with very difficult and uncooperative service management members. I was literally ignored by one of the customer service management team, ignored blatantly. Until I contacted another who was not very good at being apologetic but rather gave off a vibe that I was a burden. Mind you I never raised my voice or threatened to take any action. So 30% of my 2 year warranty is gone while they decived me, destroyed my watch, diminished my faith in the warranty and repair facility all together. I was denied the appreciate 5 year Breitling warranty as compensation and incentive to even keep this watch but was only able to get a letter from them extending my warranty by those 7 months which doesn't mean anything because the USA repair facility is horrible! I asked them to send it to Switzerland for its 3rd repair after they destroyed it. I wanted a watch that was build in Switzerland from the Breitling factories that are considered the one of the world's best. Not a watch that is rebuilt by the people who destroyed it. I was denied and told that they are

Great help by Tai ! Reasonable price ! Same place from the…read morePompano Festival Flea Market

They were great - kind , courteous and caring…read more Oh yea and quick with my repair - like 10 minutes !! My suggestion is to try them out the same way I was !!

I was vacationing in Fort L. And I went to the Sawgrass Mall and I walk in the Pollack Jewelers, I…read morewas just doing window shopping, everything looks very nice, but I did not intend to buy anything. Then I talk to this nice lady and she show me some beautiful bracelets, at the end I came out of the store with two bracelet and very happy of my purchase. This lady was very nice, respectful and knows how to treat a customer, she never pushes me to buy, and on the contraire she made me feel good about it. If you go to the store ask for her, her name is Annie Keinonen, she will treat you very good, and she is an excellent sale woman.

Since my last review I purchased a new watch from Pollack's Jewlery at the Sawgrass Mills Mall. I…read morehad been eyeing the watch for a while and finally negotiated a fantastic price with Steve the owner. What a great store , tops at Sawgrass Mills. Steve is so nice and his knowledge on high end watches is unmatched in Broward County. The entire staff is friendly and they are knowledgeable. My wife loves the Pandora section. I was ecstatic with the deal I received on the watch. Steve's assistant Stu is also very knowledgeable and also an expert on high end watches. I have dealt with Steve and Stu for over 20 years and always leave the store happy. Without a doubt a five plus star establishment.

You Only Get Married Twice!!!…read more We love this store. The staff was extremely helpful and courteous. Both Reuben and Rachel were at our service to make sure that we found exactly what we were looking for within our budget. We came in for wedding bands and were thinking about buying a watch as a gift for a co-worker. We were successful in all areas. The selection of jewelry is incredible. Thanks for making everything so easy and fun!

My family has been acquiring jewelry from Ruben for years. Today my wife and I specifically came…read morehere to have several pieces of gold and diamond jewelry cleaned and to drop off my Rolex watch for a repair. During this process we were able to browse the new shiny inventory which definitely catches the eye. The diamond rings and bracelets were beautiful. The iron mesh sports cars under the display cases were an interesting addition to the decor. The giant gorilla wearing the thick gold chain with the dollar sign charm standing next to the security guard gave the room some humor and pizzazz. Picked up the Rolex two weeks later and it was perfect again - Thanks Ruben.

Beautiful bright white light Citizen Watch store at the Sawgrass Mills Mall. Citizen is an iconic…read morename that goes far back to the 1930s. Citizen watches are displayed and sold in most commercial jewerly stores and are not considered high end. In this store, select models are 65% off. They have many dress watches but my favorite are the large faced black on black watches.

I called the store about their inventory because I dont live in the area. Stephanie was super…read morehelpful sent me many pictures of different models of the Formula 1 chronographs I wanted for my husband as a present. Answered all my questions and kept updating me for 3 days. Even told me about a new delivery coming in the next day.. So I made my purchase based upon the text messaging her and I shared. I was very exited to make the 3 hour drive and pick up the watch. I got a good deal and a very nice watch and I will deffinetly go back to get one for me next time!! They have a nice selection for man and woman. Ask for Stephanie if you have any question! She is great !!!

Went in to look at a tag f1 carrera. I know what i wanted and saw the different options on the…read morecarrera and decided.Not one person walked up to me and helped me. But as a another couple walked in they was helped immediately. Very unpleasant experience. So i left and my fiancé was telling me that they locked the door immediately when i walked in as if i was a thief. Went to Jareds jewelers and got the watch i wanted from them.