This bank has difficulty remembering that without their customers they would not be in business…read more We have been with this bank for 25 years and through the years we have watched amazing managers and staff leave and be replaced by some very rude and arrogant people. They do not respect privacy by leaving office doors open allowing everyone to hear other customers business. We went to deposit a large closing check drawn on Truist into our account and withdraw funds. The response was, what are you going to use the money for, with a jack o lantern smirk. When we told him what we use the money for was none of his business, it put a bigger smirk on his face. He went into a big speech as to why they do it. Finally, I told him I have stage 4 cancer and if I wanted to give it all away it was none of their business. I was then told it would take 2 weeks to clear and 3 weeks to be able to draw from. When we told him it was unexceptable he said we would have better luck at Truist with a smirk. I asked him if he thought this was funny. Jason of the Oak Ridge office snickered. At that point, we decided to leave the arrogance and insulting abuse. We went to Truist, who treated us with the utmost respect. Our funds will be available in 2weeks. In conclusion, the Bank of Oak Ridge is a very small fish appearing to struggle in today's world. We have decided to move to a national bank.

I have been with bank of oak ridge more than twenty years. I have always received Great friendly…read moreservice. Jason Miller was very helpful today when he helped me resolve a possible identity theft because someone had out there had gotten my SS#.

The best bank around town, staff was very helpful & always in a positive mood. They have great…read moremanners. It was supper easy & quick setting up my new bank account. 110% recommend!!

From the owner: Right By You is more than our tagline. It's been our commitment to be there when you need us, to…read moreoffer sound financial advice, and to do the little things that help make your life easier. For over 100 years, Fidelity Bank has been helping people just like you. Find out why businesses and families come to us first - and bank with us for generations.

This credit union is very close to my house so the convenience is unmatched. The tellers are…read morefriendly & the drive thru is usually quick too.

I have been a SECU member for many many years. Recently, I had the worst experience. I was trying…read moreto make a cash deposit outside. It would not take it, it was shoving the money back at me. So, I decided to go in. I had my five pound dog with me when I went inside. When I got to the counter the teller spoke immediately stating that she could not and would not assist me in making a deposit, due to me having my dog with me. I was shocked! I stated that I had taken my dog inside several different locations and that I have never had any issues before. I told her that I had problems outside trying to make the deposit and that was the only reason for coming inside. She could have cared less about the problem I had outside. I walked out, but went back in. When I did, two other females that were there. They said nothing and offered no solution to the problem, of trying to just make a deposit. Bad, Bad Customer Service This is the WORST BRANCH IN NC. How dare you not assist me due to a five pound dog! YOU SHOULD BE ASHAMED OF YOUR LACK OF CUSTOMER SERVICE!!! If it were not for my mother being a member, I would change banks. WILL NEVER GO TO THIS LOCATION AND MY HOME IS DOWN THE STREET!!!!! Ridiculous!!!!! Location near Public Grocery Store in Jamestown

There has been a sloppy transition from SunTrust to Truist. I requested a new debit card from…read moreTruist to replace my SunTrust debit card. Before receiving the new card, and obviously before I activated it, they blocked my SunTrust card that I had been using. I am no longer able to pay bills were access funds. They were not able to offer any solution other than I needed to come and get a temporary card. This would cause me to have to takeoff of work which I cannot afford to. This was completely unacceptable and I will most probably search for a new bank.

Friendly easy online setup and very easy to add external accounts and to manage. Debit card came…read morevery quickly and easy to activate and set pin. The ONLY THING THAT I WOULD CHANGE IS THAT THEY ARE ONE OF THE FEW BANKS THAT STILL PUT A HOLD ON YOUR ACCOUNT FOR $100.00 if you PAY AT THE PUMP FOR GAS. SO DON'T DO IT. Go in and pay if filling up just simply over estimate the purchase and what you don't use will instantly go back to your card. You don't even need to go back in to the store. But the bank itself is great loaded with features and still hometown feel.

This bank staff is incredible! They're super kind, helpful and patient with their customers…read more They've helped me in so many ways to better understand banking and things going on in our accounts. Thankful for fun banking staff!

I made a quick run to Asheboro today and stopped by Wells Fargo to obtain some change. I went…read morethrough the drive thru. They had three lanes open and every lane had customers waiting in line. The lines moved quickly. The teller was super friendly. She looked at my ID and made change. I was in and out very quickly.

I used the app to deposit my paycheck, they deposited 400 dollars on Friday, which is normal and…read morethe remainder is not going to be deposited until Tuesday June 23rd. I need to pay my mortgage and credit card bill TODAY. Both of those loans are through wells fargo. So they are basically withholding my paycheck so that they can default me on my credit score, and evict me from my home. How does that make sense? And yes I called and they pretty much said eff me

Did you know that if a person with a Wells Fargo account writes you a check, you cannot cash at…read moredrive thru and if you go in the bank they will cash it but charge you a $10 fee if you don't have acct with them. This is ridiculous and their drive thru clerks are rude. Wells Fargo

Best bank in town! They care about their patrons there. They recognize us and are very helpful with…read moreanything we need. Much, much better than those huge banks and are not such safe places to put your money.

Fidelity Bank is the best bank in Kernersville. The employees are wonderful. This bank treats you…read morelike a real person with a name and not just a bank account number. We have always been more than pleased with the service.