I had been thinking of checking prices from other companies when received a phone call from Matt with State Farm he was extremely polite and seemed concerned with what is best for me after talking several times I was very satisfied with him as a person his politeness his knowledge him going above and beyond to get me best coverage on 2 vehicles 1 motorcycle and my home not only better coverage but saved me several hundred dollars in price that was months ago and he still calls ask how things are going and if I need any more coverage I highly recommend this agency the people are about and beyond excellent Thanks for that phone call read more

Tim, Sharon, David and the whole staff made the sometime headache of dealing with insurance easy! They were very kind and thoughtful in evaluating my insurance needs. I did a good bit of the initial steps via e-mail with David. I easily switched from an insurer of 12 years to StateFarm, set it up with easy payments on a credit card and now I don't have to think about it. Lots of communication including a welcome packet and a follow-up in person meeting just to make sure I had everything I needed. I am certain in the event of a claim this staff will be just as conscientious. Job well done! read more

Every year I need to request a statement to renew my lease. I requested that today and had the opportunity to speak with Erica, in Tim Westfall's office, for the first time. The office was busy, according to phones ringing in the background. She was so friendly & professional, even when my office couldn't accept the papers I thought were ok. She sent again, very quickly & in the course of our conversation gave me vital information about my life coverage. Certainly the level of customer service I've come to expect from State Farm! read more

I started a travel business last year in September as an Independent Contractor for a major Travel company. I mentioned it to Erica and she inquired if I had insured the business. I assured her I was covered by the major company; however, I could never get the policy details from them. I called Erica and told her I needed a quote for my business and she asked the required questions and called me back later with a very reasonable quote and now I have peace of mind and knowledge of the details of my policy. read more

I've been insured with Tim Westfall for several years, and I couldn't be more satisfied with the level of service and protection they provide. From the moment I signed up, their team made the process seamless -- offering clear explanations, competitive rates, and coverage tailored to my family driving needs. Not only a great agent but a great family! I highly recommend Tim Westfall & State Farm for anyone's insurance needs! Give Tim and Sharon a call for your insurance needs! read more

The Westfall office, and the claims department of State Farm, were wonderful during a stressful time. Bethany, first contact, was always calm and helpful. Sharon Westfall guided us through the claim process and processed a new policy for our new (to us at least) car. This kind of service is what Erika Aronson told us to expect when we first walked in the office. She was not wrong. We are grateful to the Westfall Agency and recommend them without hesitation. read more

Working with Erica has been a pleasure. My wife and I decided to go back to State Farm for our home insurance and again she did a very good job. We had to call back to the office for an answer for our mortgage company. Erica was on a call with another client, but her colleague was able to take care of us. Now, that is teamwork. Thank you all for your exceptional service. Kenneth H. read more

Just a sincere thank you to Tim. We just had mess with the rental company this past weekend. Too much to explain. But, Tim and his agents/staff went the extra yard for us and by Monday, the problem was solved. I am absolutely certain that it was Tim's influence and perseverance that made, what had been impossible for us, a reality. Tim and his staff are why we stay with State Farm. read more

Tim and his staff have been wonderful in helping my wife and I transition our auto and home insurance back to State Farm. We were with another reputable company, but with no local contact. Tim and his staff have filled that void beautifully - providing excellent customer service and saving us some money on premiums as well. Glad to be with Tim and back with State Farm! read more

Erica Aronson Multi-Line Representative/ Account Manager Tim Westfall State Farm Phone: 336-884-1675 3793 Samet Drive, Unit 130 High Point, NC 27265 Cell: 336-695-4893 Erica has helped me a lot with my insurance policies and helps me with options when it comes to purchasing policies. The last one was from home and she did a lot to help me with my best option read more

If you have any kind of insurance need then Erica who is you need to talk with. She is very kind and informative. She goes above and beyond to ensure that she gets you taken care of and you understand everything. She makes everything go smoothly and easily. She is always happy to help whether in person or over the phone. I highly recommend working with Erica read more

Matt and Tim did a thorough review of all my insurances. I am now saving nearly $500 a year on one of my policies. My former insurance had entered incorrect info when the policy began several years. They also took the time to direct me to a great agent that helped with my Medicare signup read more

I have dealt with State farm for 40 years and several agents over those years.Tim westfall agency is one of the most professional State farm agents I have dealt with their office is extremely courteous,with follow-up calls . It is a pleasure dealing with such a professional business read more

Bethany has always been our go-to for insurance coverage. She is thorough, she works hard to find the best deals and is always so pleasant to work with! I highly recommend this agency for your Insurance needs. Don't forget to ask for Bethany, you won't be disappointed! read more

Tim, Sharon and Crystal were all wonderful. I moved my homeowners, auto, and umbrella insurance to Tim and they could not have made it any easier. They were professional and kept me informed every step of the way. I highly recommend Tim Westfall at State Farm. read more

Simply the best! They are truly there to help you with your insurance needs. Sharon was so very helpful as I just had my first accident. She took me through every step of the process and made it easy and painless. Thanks to all of you at Tim Westfall office. read more

Awesome customer service. Matt did an awesome job in providing me with a quote that was within my budget. I'm grateful for the service that was provided to me. I would recommend this agent/ agent to anyone looking for complete coverage on their car or home. read more

Great customer service! Erica was pleasant, thorough and made sure I understood everything. Changing over to a different policy was a very simple process and we got great rates in the process. Highly recommend Tim Westfalls office and contacting Erica. read more

Couldn't be happier with Tim and his team. Tim took the time to answer my many questions with knowledge and patience. Sharon and the rest of the staff are so kind and always willing to help with anything you need. I highly recommend this team! read more