Very prompt responses from Ann Summers. Cost was more than originally quoted but that was due to the increase in fuel prices and I wanted to get the bike ASAP. read more

Michael Soren and Moverjet logistics did a great job for us. They moved our two Jeeps from Washington State to Texas via enclosed transport. The price was reasonable, the transportation was fast, and our Jeeps arrived without a scratch. I highly recommend Micheal and Moverjet and we got great value for our money. read more

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If I could give them a zero stars I would! I waited for WEEKS to have my vehicle transported and had to eventually go with a different company. They charged me a fee for breaking contract when they didn't live up to their terms of the contract. And now they charged me again for a different vehicle when that contract was never signed! There is a reason they have only 2 stars and it should be less! read more

Well I went with their initial bid for $789 from Florida to Ct. Unfortunately in the end it was $1400 well above the initial price that made me chose the broker. The car did get to its final destination in good shape and no issues. Just realize the initial quote is just a tactic to get U to sign with them and U r locked in for 5 business days unless U want to pay a $95 dollar cancellation fee.On day 3 they said that there was a trucker available for $600 more than the original price. And of course I had to sign another contract for the $1400 and locked in for another 5 days. All in all I should of realized that if it sounded too good to be true IT IS............ read more

I've been working with MoverJet for about 6 years now; every experience have been very positive, they goes above and beyond to make sure everything goes as expected and offering the best rate. Ann Summers is our go-to agent, and she is just amazing; following up on every step of the process, keeping you up to date and providing an incredible level of support. read more

Im extremely thankful for the safe transport of my vehicles! Ann summers always provide me with the best customer service!

Excellent service. Promptly done and Adam from Mover Jet Logistics was super responsive and helpful. Highly recommended and great value.

Contacted Tyler with Mover Jet to ship my motorcycle from MN to Florida two (2) weeks prior to departure date. Signed contract and waited to hear back which DID NOT HAPPEN ! Reached out to Tyler as to status and why I had not heard from a driver with 4 days from preliminary pick up date. Claimed he has sent numerous emails and text messages - don't know who these were sent to but it wasn't me which seemed odd as we had no problem before when I signed and emailed the contract. He indicated he had drivers for two dates which would work and once he confirmed with them he would be back in touch. Guess who never got back in touch ??? Horrible customer service and company as I also emailed the company direct with NO RESPONSE. I was transporting my motorcycle to Florida to sell and had three (3) people coming to look. Opportunity Lost ! read more

Left you hanging for a schedule and available driver. Bait and switch on price. No return call

scam alert. I have had one of the worst customer service experiences of my entire life with this company. I am hardly ever compelled to write negative reviews, but people should be warned. The broker I ended up with quickly found me several options for transporting my car but due to a miscommunication, he cancelled with a dispatch/driver that I trusted and was excited to work with. He was extremely rude to the dispatcher and then blamed her for having "the issue" and said he would find me a new carrier. It took three days to find and book her and he promptly ruined it. I requested to cancel my contract and I have been locked in a battle since 3pm this afternoon. no refund, still a $200 hold on my account. The broker refused to terminate my contract, preventing me from finding another broker so I will now have to drive to VA and tow the car myself. read more

Very unhappy with the way this company handled my transport, my initial quote was for $350 to transport from Carlsbad to San Jose, I asked Liza if it was a firm quote because I did not want any surprises, she then says $400 is a firm quote and I reiterated "will it change or is that a solid quote" and she reassures me that yes it is a firm quote so I sign a contract for $400. The day before they are to pick up my car she tells me it's going to be $550! On such short notice I have no choice and have to go through with it, she books it and then transporter is 2 days late! She also tells me that I will be updated throughout the transport but I had to call the transporter company myself for updates. See my pictures for proof of allegations, I will be processing a charge back with my credit card for the deposit/up front fee to them, extremely unhappy with the way this was handled but I have found out when shopping around that ALL transport company are shysters, they are only brokers and do not transport themselves, thus the lowball bids to suck you in then bait and switch you a day before once it's too late for the customer to make other arrangements, I will never transport another vehicle again. As for the transporter themselves, they were pretty good. read more

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SCAM! I should read this before to avoid the charge of $200 for nothing. Their website shows a car hauler to transport the cars as expected, but instead they sent an unsafe carrier: a truck towing a trailer to transport a car from California to Oklahoma?. We refused that unsecure vehicle and Tyler, the customer service guy did promise to send a safer the next day. Nothing happened, I called, and he didn't respond for three days until a week later, when I decided to cancel the order. Anyway, they kept my $200 dollars and didn't have the service. read more

The driver was very friendly, knowledgeable, flexible and creative. Although they did not have experience moving a large motorcycle like mine he was willing to do anything within his power to complete the job safely. If you are moving a car, suv or any four wheeled vehicle, this company is for you. If you aren't willing to get involved with loading and unloading your large motorcycle like a Honda Goldwing for example, I'd suggest going with a company that has experience with those type of vehicles. That being said, I would definitely trust this company and have total respect for the driver. Best of luck to you. read more

Outstanding company! They weren't the cheapest and if you are looking to ship a boat or a car you probably want to pick the middle of the road. There are a lot of scams out there that offer a really low price and will scam you. I worked with Tyler and he was a man of his word, great customer service by phone or text message. He made sure he followed up with me and was very active during the whole process. The driver was great and was actually early picking up my boat. This was truly a great experience from start to finish. Thank you MoverJet Logistics for a honest price and a terrific experience! read more

Worst pf worst, they will give you a quote to show they are competitive, then hide for 10-11 days and come back saying oops, you know the price is higher by 300-400$, and if you say no thanks, they will keep your vehicle posted on dispatch website so you cannot work with another broker. very trustworthy and honest, right? read more

Don't use Mover Jet! Worst experience with shipping a car so far, I told them months ahead with my desired arriving date, and signed the contract for $1100, then seven days after my first available pick up date, they gave me a $1550 offer, which is more than 40% of the contract price, and already missed my arriving date (they don't write the arriving date on contract, I forget to check that before signing) so don't use Mover Jet!!!!! The person who contacted me also really impolite and unprofessional. read more

I inquired about having my vehicle transported but eventually ended up not moving forward because we have decided to drive the car instead. But I give them a 5-Star due to the professionalism and great customer service they have provided. A shout out to Adam who was always accommodating and never failed to follow up. Will definitely keep them in mind for any future needs we will have read more

Be aware!! the initial price that is given is not the guaranteed price. You must sign a contract to hire them to look for a carrier, then the price may be adjusted depending on the carrier. If you change your mind or find a different company and you have to cancel, you will be charged $95. Do not sign that contract unless you are sure that you're booking through them! read more

DO NOT GIVE YOUR INFORMATION to this company. I submitted a form looking for a quote and I was almost immediately bombarded with text messages from random 302 numbers asking me if I still need their services. I must've unsubscribed 7+ times!! After being extremely frustrated, I reached out to their team politely asking to be removed because nothing I did seemed to have removed me from their incessant text messages. He was outright rude and lacks any customer service etiquette.  He told me that there are multiple companies with 302 area code and that they were indeed not the one that were still sending me text messages. Conveniently, the most recent text message did not offer a call back # or even allow incoming calls, so I have no idea who was even contacting me. read more

I highly recommend Mover Jet Logistics (MJL) for vehicle transportation. I have used their services twice and in both occasions they exceeded expectations and provided a great service. In July 2023 I used them to transport my car from TX to VA, they were on time. On second time in Dec 2023 my daughter found another company (USStar Trucking) and made arrangements for the return of the car to TX. However this USStar company did not give me any confidence (phones are not answered etc) and the last moment I called Adam Nowokowski from the MJL who immediately worked with us and provided a safe transfer of our car back to TX. You can trust MJL and Adam Nowokowski. Thank you. read more

I just needed my Escalade transported from Sedona to California. I gave them a week's notice, gave them a good timeline to pick up the vehicle, and paid a 50% deposit on the quote I was given. I had to chase them every single day for a status update. I was leaving the state the same day the car was due to be transported, and I had also had a tight deadline to get the UHaul box truck returned to CA. Mover Jet Logistics kept assuring me that as I had given them plenty of notice, a good window for pick up that everything was "guaranteed". 12 hours before I was due to leave, I was getting very anxious as whenever I asked for a status update, they kept saying "they were working on it". At 4am, on the morning that my car was due to be picked up, they did the bait and switch. They said if I wanted to move my car, I would have to pay double the quoted price or they would just refund my deposit and leave my Escalade stranded in Sedona! I had no choice but to concede to their 11th hour price jacking. They guaranteed me a pick up time by the transporter by 12 Noon that morning. I waited and waited and eventually called the transporter asking for his ETA. He told me he had no clue as his truck was in the repair shop in Phoenix!! I called Mover Jet Logistics back and they said they would find a second transporter. The second transporter said he was 20 minutes away but wanted me to drive 10 miles out to meet him as he claimed he could not get his truck to my house. I asked him how I would get home. He said he would drive me home in my Escalade, then I would give him my keys and he would drive off into the sunset with my car!! That does not sound like grand theft auto to me ...lol. I contacted Mover Jet Logistics again and they said to drive out to him regardless, I called the transporter back for more information but he said he had already left and was not going to turn around. I called Mover Jet Logistics back and they said they would get a third transporter. I got an ETA for a third transporter. I was then told the third transporter had broken down and they were arranging a fourth one!!! A transporter finally arrived and I had already left for CA as I had to get the truck back to UHaul. I had my good friends meet the transporter to watch my Escalade get loaded up. It took me almost 12 hours to drive the box truck to California with traffic and weather challenges! I hardly got any sleep once I arrived in CA when my phone rang and the transporter said he had arrived. So, I was only half awake. He demanded cash only for the balance (hello, IRS?) and made me sign something on his phone so that I could not see what was being signed. He rushed off. I turned around, and yeah, the back handle from my pampered Escalade, missing! I tried the other rear passenger door and it would not open from the inside or the outside. I have no idea what this transporter did, nor why he was trying to access the passenger portion of my vehicle. I have spent a long time with the transporter's insurance company, Progressive, only to be told that this transporter has THIRTY claims against them for damaging client vehicles during transport, all claims were denied as the transporter is using a truck whose plates do not match the truck that is "supposed" to be used. The transporter (Go Movers) is now no longer permitted to be insured, and hopefully they will be investigated by the appropriate authorities. When I questioned the Ukraine driver as to why and how he damaged my vehicle, he just got irritated and said that he needed a translator. Long story short, I am left to deal with the damage this transporter did to my vehicle although I had allegedly paid for insurance for my vehicle during the transport process. The actual transporters were going under the name of "Go Movers" but it turns out they are just as shady as Mover Jet Logistics. Progressive Insurance has their hands tied as the transporter refuses to return their calls and emails, and the vehicles they were using were not listed under the insured vehicles. In fact, Progressive did a check on the truck and it turned out it was an Enterprise rental truck. The plates on the truck provided on the insurance was for a burgundy colored truck. Tim Waitts, Owner of Mover Jet Logistics, is trying to back track and tell me that my car was DAMAGED before pick up. Wrong. I took video and photos of my vehicle prior to transport and I was easily able to open my doors to load up some items in the passenger seats. As it stands now, I cannot access the passenger portion of my vehicle at all. I have been advised to go to the authorities and seek legal action against them. Damages to my vehicle are now in excess of $2500 and nothing is being done about it. I was told my vehicle would be insured throughout transport, and it turns out, they contracted this out to crooks and my vehicle is now damaged and its value decreased significantly. I am demanding full repair of my vehicle read more

Mover Jet Logistics - Handlebar ripped off by transporter - Vehicle Shipping Near Me - Wilmington, Delaware

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Fares, was Awesome! Everything we talked about, Fares made it happen. His communication skills were point on. Appreciate you Fares, thank you for all you did. Coach Watters read more

I am deeply regretting my decision of going with this company. They claimed the transportation they went with were charging more due to driving through the holidays. However my car still ended up delayed. They also did not double check the information that was emailed to me. I was given the wrong contact information. I was hung up on upon calling the contacts that THEY gave me. When I called go tell my agent (Roman) my experience. He invalidated it and gave a bunch of excuses on how it was not THEIR fault. Please save your money and yourself the headache and go with a different moving company. read more

Shipped 3 cars with them already from California to Florida Would highly recommend this company My brother moved 3 cars to Virginia with them earlier this year and gave me their number Thank you Jordan read more

Would give a 0 if allowed lied after I canceled rode runner because they said they could get the job done. After I signed the contract they would no/ answer and this is what the sent me. They charged even if they did nothing scam beware... By the contract, you are hiring our company to book the carrier for the agreed quote in the contract and we have 5 business days starting from the first available pick-up date to do it. And according to this contract, If the Client's vehicle is NOT picked up within 5 business days from the first available date, the Client can cancel this agreement with no penalties. So only AFTER 5 business days starting from the first available pick up date, the client can cancel this agreement for free AND ONLY IF the carrier that we book for the job didn't pick up the vehicle. If you cancel the agreement prior to the 1st available pick up date or within 5 business days starting from 1st available pick up date, according to the contract we will ask you to pay $95 of the cancellation fee if the carrier was not booked. If you still want to cancel the order please respond to that email. Confirming that you understand the conditions. read more

Do NOT trust with your transportation needs. They'll say what they need to assure you they are more than just a 'middleman' when trying to make the sale but when things go wrong, they'll be sure to give the excuse 'well, we're just the middleman'. I voiced a concern about drivers taking a job while still looking for a higher paying route when I asked, "I'm concerned a driver will skip the load at any price if he's always looking to book for more" but the response was, " No, he won't because $650 is the carrier average going rate and your car will be listed in the middle of the list. This is a solid rate to get a reputable carrier booked" Guess what I was told the morning of the pickup date (which I booked 9 days prior) "I see the driver has declined the dispatch sheet I sent him. I spoke to him already, and he said he got another load yesterday and it's paying much higher than we are so this is why he booked that one." This date was important as I had a flight to catch the next day. Here's the best response after I cancelled the transaction, " the process and the result of this shipping would have been the same regardless of the company you had chosen." That interesting because I put the car in storage but decided to contact one of the other companies I had looked into, and they were able to book a pickup just 2 days later (tomorrow) so I'll see how that works out as I'm having a friend meet the driver at the storage facility for pickup. Bottom line: do NOT trust this company unless your dates are flexible and you double the quote they give you to ensure you don't get blindsided that the quote offered is not close to what the drivers will take. read more

Mover Jet Logistics - Vehicle Shipping Near Me - Wilmington, Delaware

Fares was fantastic. I needed to have a car shipped from Wisconcin to Pennsylvania and he helped make it a painless and economically wise decision. He quoted the best price compared to others and he gave me updates as the car was being transported. If I ever need to have a car shipped again, I will definitely use him and I highly recommend him to everyone. read more

Was shipping a 2018 Miata from Las Vegas to Niagara Falls, NY. Quoted price $1,000 and I signed contract. They could only find a drive for hundreds of dollars more. So if you sign with them prepare to pay a lot more and than the agreed price. They blame you for not accepting a high price and say they don't control the market. Mover Jet does not know the market or just want to get you under contract to force them to use there service. Regardless, poor business practice at best. read more

Mover Jet Logistics - 2018 Miata Mover Jet could not find driver for agreed price. - Vehicle Shipping Near Me - Wilmington, Delaware

They brought my Jeep from Flint, Michigan to Phoenix, AZ so fast! Within 4 days from pick up to drop off.

If there was a negative star I will give it to them. Quoted me $625 to move a car from FL to MA. Didn't pick up the car at the scheduled date and asked me for $1800 on the last day the car was available to be picked up. They could have told me in advance they wouldn't be able to do the job the contract I signed said they would. read more

Company has not responded in 3 business days via email or text messages. They were sending so much spam email until I booked them and gave them my CC information. Let's see how this goes as I'm not trying to breach contract- but they're not so good with customer service currently. Maybe it's a tactic so they can tact on additional fees and tell me something bogus like they can't find a driver at the rate?? Ha. Will update as I go. Update 8/5/2020 They did exactly what I thought. Up the price nearly $200 more then tried to make the situation better by taking away their broker fees of $50. I will gladly sit back and wait for the original price as other competitor are still better pricing once they've upped their fees and prices- which would lead them to ultimately trashing the contract. read more

Update: I'm warning you to not do business with this company. Go with literally any other company than this one. Adam was nonstop texting me to get me to sign the documents and have my car shipped with them. I asked tons of questions. After I signed the documents I was ignored. The day my car was suppose to be picked up I finally heard from Adam. He gave me a pickup date that I told him weeks prior would not work for me. Even the delivery date would not work for me. And the cherry on top- the price was $350 more than I was quoted. --------------------------------- Currently waiting to hear back from Adam about when my car will be picked up. We are just 2 days away from my requested date and my text messages have not been responded to. I will be back to update my review! Feeling a little anxious right now- I have not recieveany updates since signing the documents. read more

My review is based on a shipment from West of Las Vegas to NorCal I would give 5 stars but: They pulled the age old trick of quoting low (400 all fees included), having me sign the contract, THEN the driver had a problems, was delayed etc etc etc and magically the price was now $400 PLUS fees etc etc to the tune of $545 (they had the bid out for $450 despite that I'd already signed the contract at $400). I was pissed and on a time crunch. I was able to haggle the price to $500 (it was that or I drove the car 8hrs and they lost any $ they hoped to get). All said and done, driver was 2hrs later than he'd said picking up, the car was there in about 20hrs. Despite having the price increase, having to haggle the price and the delayed pick up, It wasn't a terrible experience and they were less expensive than a lot of other highly rated outfits. Would give them the benefit and use again. read more

They changed the price at the last minute. They quoted me $300 then said it will be $350 and the day of the pickup they said it will be over $500. They messed up my plans because I could not afford the shipping cost. read more

Have shipped three cars with Adam and Moverjet and they have been a pleasure to work with. On time delivery lowest price and timely responses. read more

Mover Jet Logistics - Thanks Moverjet! - Vehicle Shipping Near Me - Wilmington, Delaware

I submitted my information for shipping a motorcycle and then got a random text from them. It became apparent this was a scam or a brokerage board at best. Beware. read more

Classic bait and switch scam! I was quoted $850 and planned over a month in advance. I signed their contract, which states their price, about a month ago. Today, the day before my flight, I get a call that it will now be $1800. I argued with them, and they said they found a carrier that can do $1600... great... still about double. I get the carriers determine the price, but how on earth could a logistics company be off by this much? Now I'm in a scramble trying to figure out if I can find another carrier, if I need to cancel my flights/hotels/etc and the reality of it is this company knows that I may have to eat the cost since they chose to inform me of this within 24 hours of the pickup date. read more

Customer service rarely answers the phone, never calls back when they say they will. Some guy texted me, refused to call. These guys have had almost a month to organize a transport for my vehicles. Original contract signed May 19. Signed another one for an early transport, was texted "driver truck broke down," when I called they said they gave our spot to someone else, (So was it the truck broke down or you gave spot to someone else? Which is it?) despite me signing a contract for pickup that day. Was told they'd call me the next day, didn't. Nor the next. Called them today to cancel, customer service was very argumentative and condescending. DO NOT use them. You will be sorry. read more

Beware. Ann Summers is deceitful ...! - This company advertises the cost of shipment, but they change it at the end, when you have no other choice but to hire them. read more

They first gave me a quote for $1160 but after four days past the pickup date we did not receive any further contact. Calling their number was a waste of time. Emailed and contact person said they would get me some quotes. I said you already got quotes a week ago and signed the agreement. She then emailed back saying they had found a truck and it would be $200 more dollars!!!! I requested they honor their first quote and they would not. At that point we were out of time so had to go with them. A real bait and switch deal Also verbally on phone they said we could put a small amount of personal items in the back. When the driver arrived he said that was not allowed and there would be an additional $100 charge! When the driver arrived I had a cashiers check, minus the $100. He was kind enough to not demand the extra $100. read more