The broker, Montway, provided timely service and the carrier, Krisstal, was available via text and…read morecommunicated well with updates. The car was delivered on time and in perfect condition.

The reviews I found prior to contacting with Montway looked good. Wish I had seen the Yelp reviews…read more I contracted with Montway on 4/1 for first available pick up on 4/3. I paid their broker fee and was told I could pay cash to the carrier for the balance. On 4/9 I got notice a carrier had been assigned and would contact about pick up. 45 minutes later I was called and asked if I had another contact number for the sender as they couldn't reach him, the driver would be canceling in ten minutes if we couldn't get the sender because the truck is in the area. So that was canceled because we weren't given the hours of notice we were told we'd get. On 4/11 I got notice that it would be picked up on 4/12 (Sunday). It was picked up. The eta was listed as Friday 4/17, I thought that's fast, great. On Monday, after the car was picked up, I was sent a text from the actual carrier asking how I was paying the balance, and that they do not accept cash. So I told them the motor carrier that I contacted with specifically said to pay cash, and I'm not paying with zelle, PayPal etc etc. So this went on for days with the carrier and the broker, and the eta was never updated from Friday the 17th. So I had to rush to a bank after work to get a bell check for Friday. Friday came and was late when I reached out for an update and was told it would be saturday. Saturday basically through the whole day no update, so I reached out again and was told Monday. Although I was promised Monday the car again was not delivered. On Tuesday i was told by the driver that the radiator in his brand new truck needed to be replaced and he had just picked it up at the dealer. So even if the broker didn't know the truck was having issues the carrier certainly should have known. Not only was the truck having issues but he was three large states over. The driver told me he would be there Wednesday. On Wednesday when the driver didn't update me I called him directly again and he told me it would definitely be Thursday. Thursday morning he called and said his last delivery before me was finally complete and he would be to me within a few hours, and he was. So although I was told the ETA was Friday , Saturday , Monday , Tuesday , Wednesday, I finally got the delivery on Thursday. TLDR: Communication is terrible, scheduling is worse, the disconnect between the broker and the actual company doing the hauling is pathetic. I'm not sure what the answer is because the brokers all use the same haulers and the haulers don't seem to care about communication, only efficency. And I realize in trucking that things need to be efficient if you're going to be profitable, but you cannot ignore your customer and you have to let them know what's going on. Even with all the scheduling issues, as I told the driver when he promised Wednesday and then on Wednesday said it'll actually be Thursday: I don't care what day it is, just give me a truthful answer so I can plan around it. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ Edit to their response - while I had issues with the carrier, the bulk of my issues were with the broker, Montway. THEIR inept communication is where the majority of my issues started, THEIR terrible scheduling and over promising and potentially lying is where my problems started. Not wth the carrier. The carrier was just a continuation of the problems that I had with the broker. The comment about 20000 different carriers just agrees with the fact that all brokers are dealing with the same haulers, and you need to select the best broker to get t the best service because it all starts there. IMO I did not select the best broker. I would not use Montway again. ​​​​​​​​

Worst company I've ever dealt with in terms of auto transportation. They picked up my car and kept…read moreit idle for nearly 2 weeks before transporting it. Would highly discourage anyone from using this company.

My daughter was moving from Delaware to Los Angeles and the original plan was my husband and I…read morewould drive cross country with her belongings because every quote we got was in the 5-6000 range! I packed some of her belongings only to find out the week before move we couldn't get the trailer to move her! I called around to find a cross country mover and was receiving quotes higher than 6000! I found State to State moving on Yelp and was desperate at this point as we were needing to be out of her townhome within a week. I was received a quote that was more reasonable than I got anywhere else! Moving day came and they movers who arrived were hard working, knowledgeable and great! I couldn't have asked for a better moving team. They also kept me informed of where they were all along the cross country trip. In Los Angeles the movers again were the kindest, hardest working guys imaginable! Everything itemized and arrived in good condition. I can't tell you how relieved I was that State to State movers turned out to be better than I could have imagined. I also shipped my daughters car cross country with them and a great experience all around! What could have been a horrible disaster turned into a wonderful blessing!

Tony G is very responsive to his potential customers. I got a quote from him for both options for…read moremy move in less than an hour from when I asked for it. While I did not use the service, it's not for lack of desire. I had to drive to my destination for entirely unrelated reasons. If I had more than one car, I definitely would have used them. The price is very reasonable, even for cross country. Others I checked quoted almost 3x the price these guys did.

Big thank you to Philadelphia Car Transport for transporting my brother's motorcycle safely back…read morehome. We were in desperate need for a car shipping company to help us and luckily, Philadelphia Car Transport made us feel at ease and took care of everything very safely!

Run away! Do not use this company under any circumstances !…read more This company sent me a contract for $300 to move my car from Scotts Valley, California to Redondo Beach, California. You can see in the photos the agent promised to deliver the car by May 15 . After signing the contract, the agent proceeded to ask for more money . He refused to transport my car for the amount agreed-upon. He also refused to void the contract. He tried to say I owed $200 for cancellation. My car is still has not been transported. When I asked for email proof that the contract has been voided, he responded that his email does not work . Beware!!!!!!

*warning* Scam/ deceptive business practices. Do not do business with this company. Company refused…read moreto render the service for the agreed upon amount in the contract, unless I paid an additional 60% on top of what the contract stated. Now they are refusing to refund my $200 deposit or return my calls. My car was never shipped. Had to drive it myself from Phoenix to Houston. Absolute nightmare. Don't fall for the cheap price, you'll end up paying for it literally and figuratively. Update my car was supposed to be picked up on 06/05/2024. It's now 06/16/2024 and my car is now in Houston BECAUSE I HAD TO DRIVE IT THERE MYSELF. And they still will not refund my money. F*** these people. I've attached a copy of contract. 6/19/24 update - I've accepted the fact that my $200 is lost. Avoid doing business with this company.

I had a very good experience with them. I just got my license and my brother decided to give me his…read moreold car. It wasn't a bad deal since I just had to pay for transportation for the car instead of buying one. I chose the open trailer truck since it was cheaper per mile. It cost a little over a grand to have it shipped. The car came on time and it was in the same condition as my brother said it would be in so no complaints at all! They also said they would cover any damages that may incur during shipping. Overall, service and experience was smooth.

Cross Country Movers 5213 Grays Ave Unit 106 Philadelphia, PA 19143…read moreLicenses Information U.S. DOT No. 2780116 MC This was, without a doubt, the worst moving experience I have ever had. I would not recommend this company to anyone. Before my move, I was promised that my furniture would be professionally disassembled at my old home and reassembled at my new home. The movers did disassemble my furniture, but they never reassembled it after delivery. I paid for a full-service move, yet I was left with furniture in pieces and had to figure out how to put everything back together myself. This was not the service that was promised. I was also charged additional fees that were not clearly explained upfront. For example, my contract states that one flight of stairs is included, yet I was still charged an additional stair fee without a clear explanation. If these charges were going to apply, they should have been disclosed before the move--not after. Communication throughout the process was poor. I informed the dispatcher in advance that my mother would be meeting the movers at the destination because I could not be there. She arrived approximately 30 minutes after they did. The driver was initially willing to wait, and I immediately notified the dispatcher, Vanessa, of the situation. Despite keeping the company informed, I was later charged a waiting fee. If waiting charges were going to be added, they should have been clearly explained before they appeared on my final bill. To make matters worse, after the movers had already left, I received text messages with additional charges that had not been discussed during the move. It felt like the cost kept increasing after the service was completed. Overall, I felt misled, overcharged, and extremely disappointed. Moving is stressful enough without having to deal with broken promises, unexpected fees, and poor communication. The company failed to deliver the full service they promised, lacked transparency with their pricing, and left me with unfinished work after I had already paid for professional moving services. I regret choosing this company and would never use them again. If you're considering hiring this company, make sure every promise, every service, and every possible fee is clearly documented in writing before signing anything.

Tim was amazing , very helpful. Provided updates and was always contactable . His price was fair…read moreand the transport driver was in contact with me all the way .

BUYER BEWARE!! Oscar Harris claimed to be the owner of Royal auto ship and quoted me $1050 to ship…read moremy car from Texas to New Mexico. I went with a cheaper competitor and he proceeded to warn me about cheap quotes and then bait and switch extra charges at time of delivery. Upon telling him I went with a different carrier. He texted me this," okay, do they have exact driver for you? and how much?" I texted him," Yes $600 at delivery no hassle or hidden fees written in contract." Then Oscar proceeds to tell me the following," Carshipping Express Inc ?.. LOL, You were lied and scammed, I am 100%sure that they will never do it for $600. and contract is nothing for them, I told you above, be careful with low ball price, they attracted you by offering low price, on this road, any drivers did not accept the load for that price, if there were any driver I could have updated you about it.." So now here is the kicker..Oscar from Royal auto shop says texts this to me since he didn't get my business and is sure I got scammed.." IF THEY DO IT FOR $600, I WILL GIVE YOU $500 FROM MY OWN POCKET, it is my word, I am serious about it, if they send you written contract, did you ask them exact driver info, ask them the driver name, phone number, truck pictures and driver's license and plate number of the truck and insurance of the driver which were written the driver truck vin numbers. ". This was all 6/27. Then 6/29 he texts me asking if they picked up the car. Ironically 7/2 the carrier delivered my car and charged me the amount of $600 that Oscar said they'd scam me and charge me more or he'd pay me $500 cash out of his own pocket. Oscar calls me twice 7/2 so I call him back and he asks me to send me the proof because he was curious so I sent him proof Carshippers inc shipped my car for $600 Instead of paying me Oscar texts me this," I have calls to talk with other customers, I just finished conversation I did not get anything, except your text messages, and I asked you to provide me driver information if they have for $600, on 27th, but you did not send me 27th any driver info. it means, I will not send you $500, if you provided the driver information 27th, I would have sent you money but You are calling today." So Oscar Harris changed the terms of his word as u can clearly see in his own texts exchange. If he won't uphold his word then what else will he change when he delivers your car. CARSHIPPERS INC true to their word took care of me. ROYAL AUTO SHIP OSCAR TALKED A GOOD GAME but failed to follow through on his own promise to pay me $500 if my car got transported for $600. Watch yourselves because Oscar is right, there are a lot of car transport companies scammers out there that won't stand by their word.

Worst company ever ! Do not work with them - they took my $100 and never delivered my car -- I was…read moretold they would refund -- nothing.

I put in a request to find a car hauler to move literally years ago. These guys hit me up years…read morelater. They are contributing to the sheer amount of spam I get.